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Reviews of Hilton Garden Inn Madison Huntsville Airport

3 out of 5
Hilton Garden Inn Madison Huntsville Airport
145 Graphics Dr, Madison, AL

Reviews

9.2

Wonderful

Rating 10 - Excellent. 141 out of 179 reviews" "
Rating 8 - Good. 22 out of 179 reviews" "
Rating 6 - Okay. 4 out of 179 reviews" "
Rating 4 - Poor. 5 out of 179 reviews" "
Rating 2 - Terrible. 7 out of 179 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

4/10 Poor

Soojung

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Clean property but not that great
Stayed 1 night in May 2024

2/10 Terrible

Tamika

Disliked: Cleanliness, staff & service
Stayed 1 night in May 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and well maintained with spacious rooms and nice lobby and eating areas.
Stayed 1 night in May 2024

10/10 Excellent

Lisa Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean, well appointed hotel at a great price and easy to get to. Staff are all very friendly and helpful! I recommend this hotel to everyone
Stayed 1 night in May 2024

10/10 Excellent

Christopher, Murfreesboro

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just all around Awesome!!
Stayed 2 nights in May 2024

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The AC unit would not stay a constant temp except freezing.. set the thermostat to 72 and it was burning up then to 71 abs it was freezing. Didn’t get a full night of sleep
Stayed 1 night in May 2024

10/10 Excellent

Juleaka, Anchorage

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and staff very friendly.
Stayed 1 night in Apr 2024

10/10 Excellent

Kitty

Very Clean and comfortable
Stayed 1 night in Mar 2024

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel and staff
Stayed 1 night in Mar 2024

8/10 Good

steve

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Worth Staying
Good hotel, highly recommended, affordable.
Stayed 2 nights in Feb 2024

2/10 Terrible

Peyton

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible experience
Stayed 1 night in Feb 2024

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, new, clean. Spacious room!
Stayed 1 night in Feb 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2024

10/10 Excellent

HungYu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice.
Stayed 2 nights in Jan 2024

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jan 2024

10/10 Excellent

Leo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Beaudel

Stayed 1 night in Jan 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The restaurant was closed in the evening. Breakfast was good but they were out of stuff.
Stayed 1 night in Dec 2023

8/10 Good

Trevor, Titchfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Lady at check in was professional and informative. Unfortunately the breakfast staff lets this place down. First morning, most items had been cleared away by 08.30. Second morning the "chef" was a little abrut but all items were present. Third morning, no breakfast staff had turned up. This would put me off staying here in the future.
Stayed 3 nights in Dec 2023

10/10 Excellent

Cedric M

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Steve

Travelled with partner
Liked: Amenities
Very nice facility and friendly staff
Stayed 2 nights in Nov 2023

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay with friendly staff
Stayed 1 night in Nov 2023

8/10 Good

Cliff

Travelled with family, Business traveller
We weren't given enough linen
Stayed 1 night in Nov 2023

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied Customer
Our stay was good
Stayed 1 night in Nov 2023

10/10 Excellent

JEFFREY, Long Beach

Stayed 1 night in Nov 2023

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

6/10 Okay

Tony

Stayed 1 night in Oct 2023

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
All was good. The lock on the room door would not engage. We will report before leaving.
Stayed 1 night in Oct 2023

10/10 Excellent

Ryan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect!!!
Stayed 1 night in Oct 2023

10/10 Excellent

Kimberly

Stayed 2 nights in Oct 2023

6/10 Okay

Meredith

Liked: Cleanliness, property conditions & facilities, room comfort
Very Nice Hotel, but Frustrating Staff
The hotel was very clean, and our room was super nice. The entire hotel was super nice! They welcomed our dog easily and were super pet friendly. The only issue was that 5 minutes into getting into our room we got a call from the front desk saying we had a noise complaint. We had simply walked into our room and began putting away things, checking it all out. The loudest thing we did was walk!!! Apparently we were "thumping" too loud. We were walking. Walking!! Then, i took a shower. After i got out of my shower we got another complaint for more "thumping" noises and that we needed to be quiet. I literally had only taken a shower and walked. That is it! My dog did not bark, and my husband was looking at his phone. We were not loud whatsoever. I tried to explain this to the lady on the phone and tell her she had the wrong room, but she told me "I am looking at the blueprints, it is your room." So from then on we literally felt like we had to tip-toe and basically were walking on eggshells. I shouldn't have to be intensely quiet when staying in a room i paid full price for. And, we weren't even being loud in the first place!!!! If we were, i would've totally understood and quieted down. But walking?????? I know the front desk was doing their job, but the lady on the phone wouldn’t even let me finish my sentences or try to hear me out in the slightest. Super frustrating!!!! Won't be staying here again!
Stayed 1 night in Oct 2023

10/10 Excellent

Charleye

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
We had a great time and stay.
Stayed 1 night in Sep 2023

10/10 Excellent

Tonya B

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the interior and exterior of this property. Staff was nice during check in an I will stay at this property again.
Stayed 1 night in Sep 2023

10/10 Excellent

nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was excellent and perfect for our short two- day stay. The ok and facilities were immaculate. The staff were friendly and accommodating. Located near convenient shopping and restaurants. Near major thoroughfares to Al, Tennessee, NC and Georgia
Stayed 1 night in Sep 2023

10/10 Excellent

BONNIE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Terrie

Stayed 1 night in Sep 2023

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff services, clean room, conveniently located to get around to the sites and activities.
Stayed 2 nights in Sep 2023

4/10 Poor

Tamara

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Sharon M, Camdenton

Stayed 2 nights in Sep 2023

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Alison

Liked: Staff & service, property conditions & facilities, room comfort
Great place to stay.
It's a beautiful new hotel. Really comfortable rooms. The tile area in our room was sticky when we checked in and when we asked about it at the front desk, they were very accommodating and offered us a new room or free breakfast. Location was very central for our trip.
Stayed 1 night in Aug 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Larry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023