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Reviews of Clarion Inn

2.5 out of 5
Clarion Inn
1000 10th Ave N, Building A, Hurley, WI

Reviews

7.2

Good

Rating 10 - Excellent. 26 out of 113 reviews" "
Rating 8 - Good. 43 out of 113 reviews" "
Rating 6 - Okay. 24 out of 113 reviews" "
Rating 4 - Poor. 9 out of 113 reviews" "
Rating 2 - Terrible. 11 out of 113 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

5.0/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

nathan j

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
They had breakfast and free water and juice
Stayed 2 nights in May 2024
Response from SARA on 28 May 2024
THANK YOU NATHAN FOR THE KIND AND GENEROUS REVIEW. HAVE A GREAT DAY AND PLEASE VISIT US AGAIN SOON. SARA

8/10 Good

Marvin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The motel is fine, but they should redo the parking lot.
Stayed 1 night in May 2024
Response from SARA on 28 May 2024
THANK YOU FOR YOUR INPUT WHICH IS KINDLY ACCEPTED . HAVE A GREAT DAY, SARA

8/10 Good

Robert, San Diego

Liked: Cleanliness, staff & service
Although the room looks neat and clean it doesn’t smell good. The odor kind of permeates the whole building.
Stayed 1 night in May 2024
Response from SARA on 28 May 2024
WE ARE SO SORRY ABOUT THE SMELLS BUT WE DID HAVE PROBLEMS WITH PEOPLE COOKING IN THEIR ROOM.

10/10 Excellent

JOhn

Liked: Cleanliness, staff & service, property conditions & facilities
Older tho adequately maintained building; staff very accommodating and plesant.
Stayed 1 night in May 2024
Response from SARA on 28 May 2024
THANK YOU FOR YOUR KIND REVIEW. ENJOY YOUR DAY AND VISIT US SOON. THANK YOU, SARA

8/10 Good

Suzanne, Southgate

Travelled with family
Liked: Cleanliness, staff & service
Room was dated but clean and quiet.
Stayed 1 night in May 2024
Response from SARA on 28 May 2024
THANK YOU AND I AM GLAD YOU ENJOYED YOUR STAY WITH US.

10/10 Excellent

Terri

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and very nice. The rooms were very clean and the beds were extremely comfortable. Will definitely stay again
Stayed 2 nights in Apr 2024
Response from SARA on 28 May 2024
THANK YOU FOR THE WONDERFUL REVIEW. IT IS A PLEASURE TO HAVE PEOPLE LIKE YOU STAY WITH US. SARA

10/10 Excellent

Bailey

Liked: Cleanliness, staff & service, property conditions & facilities
Best. Beds. Ever.
Stayed 1 night in Mar 2024

2/10 Terrible

Wyatt

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not waste your money staying here, hotels have terrible lighting, rooms are dark, the main doors have busted locks, no staff room service like they say, drains don’t work lights flicker dust everywhere, the exit signs are hanging by the wires which is unacceptable, nothing is up to code. Coming from an Electrician it’s quite disturbing knowing that they can get away with these unsafe acts on the property
Stayed 4 nights in Mar 2024

6/10 Okay

Steven

Stayed 2 nights in Mar 2024
Response from SARA on 28 May 2024
THANK YOU.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from SARA on 7 Mar 2024
THANK YOU MICHAEL FOR SUCH A WONDERFUL AND KIND REVIEW. WE HOPE TO HAVE YOU VISIT US AGAIN. HAVE A GREAT DAY. SINCERELY, SARA

2/10 Terrible

karin

Scary
Stayed 1 night in Feb 2024
Response from SARA on 7 Mar 2024
SORRY.

10/10 Excellent

Terrell

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Sara on 5 Mar 2024
THANK YOU TERRELL. WE ARE HAPPY EVERYTHING WENT WELL FOR YOU HERE. PLEASE COME BACK SOON. WE APPRECIATE YOUR KIND REVIEW. THANKS SARA

4/10 Poor

Keepin it real reel

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This hotel is old and in need of some major renovation on the other hand the staff was very friendly.
Stayed 1 night in Dec 2023

8/10 Good

Casey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

DANE

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Microwave did not work TV only worked every once in awhile and the whole place is in much needed updates
Stayed 3 nights in Dec 2023

2/10 Terrible

Brock

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid
Information on hotels.com is not accurate. There is no fitness center, there is no arcade, the pictures on the website are inaccurate. The room had an awful smell to it, and it wasn’t clean
Stayed 1 night in Nov 2023

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I thought it was totally fine.
Stayed 5 nights in Oct 2023
Response from Sara on 4 Nov 2023
Thank you for taking the time to review your stay! Hope to see you again the next time to travel to the Northwoods of WI.

6/10 Okay

Roxanne

Travelled with family
Friendly. Not very clean. Dirty carpets etc.
Stayed 1 night in Oct 2023
Response from Sara on 16 Oct 2023
Thank you for taking the time to share your stay experience. Your comments are noted, thank you! Hope that you enjoyed your time in the Northwoods.

8/10 Good

Toni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t judge by the exterior!
The hotel was just as described, no frills! It was nice for what we needed. It could use some upgrades, but the bed was comfy and the shower was hot! Both much needed after hiking all day!
Stayed 4 nights in Sep 2023
Response from SARA on 16 Oct 2023
Thank you for taking the time to share your stay experience. Happy to hear that you enjoyed the recreation in our area, it beautiful here! Hope to see you again the next time you come visit!

8/10 Good

Larry

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2023
Response from SARA on 16 Oct 2023
Thank you for taking the time to share your stay experience!

10/10 Excellent

Dawn

Stayed 1 night in Sep 2023
Response from SARA on 16 Oct 2023
Thank you for taking the time to share your stay experience!

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023
Response from SARA on 29 Nov 2023
Thank you for taking the time to tell us about your stay. We look forward to seeing you again soon.

8/10 Good

Robert

Stayed 1 night in Sep 2023
Response from SARA on 16 Oct 2023
Thank you for taking the time to share your stay experience!

10/10 Excellent

Debra

Liked: Staff & service
Stayed 1 night in Sep 2023
Response from SARA on 16 Oct 2023
Thank you for taking the time to share your stay experience!

6/10 Okay

Timothy

Stayed 1 night in Sep 2023
Response from SARA on 16 Oct 2023
Thank you for taking the time to share your stay experience!

6/10 Okay

Julie

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
this hotel was close to the riding trails and the staff was very accommodating. The check in area had collapsed due to heavy snow fall last year and had not been fixed yet.
Stayed 2 nights in Sep 2023
Response from SARA on 15 Sept 2023
Thank you Julie for taking the time to share your stay experience with us! We appreciate our guests patience while we continue to safely make repairs. We are excited for the construction to be concluded and look forward to welcoming you into the new lobby the next time you come to visit the Northwoods. Thank you for the compliments to staff, we really enjoy interacting with our guests and genuinely hope that you have a great time while visiting Hurley.

6/10 Okay

Kathleen

Travelled with family
Disliked: Amenities, property conditions & facilities
Not what I expected from a Clarion Hotel. Was unkept property part of the building had collapsed and was that way since winter when we were told it was from a heavy snow . Room was clean.
Stayed 3 nights in Sep 2023
Response from SARA on 16 Oct 2023
Thank you for choosing to stay with us again. Our repairs are still ongoing and we look forward to its reopening!! Hope you enjoyed your time in the Northwoods.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Unimpressed
Part of roof is caved in. Check in system was odd. Was placed way down on end of building on 2nd floor and there was hardly anyone there. Water bottle cover, pill of some sort under desk. A few hairs on floor in bathroom. You get what you pay for, I guess.
Stayed 3 nights in Sep 2023
Response from SARA on 15 Sept 2023
Thank you Anonymous for taking the time to share your stay experience. We appreciate our guests having patience with us while we and many buildings in our area recover from weather damage sustained earlier this year. We too look forward to the reopening of our lobby and having a traditional check in space. Our hotel was nearly fully booked during your stay so we are elated that your room was so quiet that it was as if you were the only ones here. In the future please feel free to bring any concerns that you have during your stay at the time of to the front desk so they may be addressed. Certainly we would have been happy to provide another room if it wasn't to the standard of cleanliness that we are proud to uphold.

4/10 Poor

Ricky

Travelled with family
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from SARA on 15 Sept 2023
Thank you for taking the time to rate your stay experience with us. Please feel free to give some feed back on the the things that you enjoyed and the areas we could improve. We appreciate you choosing to stay with us, and hope to see you again soon.

4/10 Poor

Debra

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This was horrible. Roof has collapsed on one end of the building. Bathroom was clean, but in need of a remodeling badly. Same applied to the whole building.
Stayed 1 night in Sep 2023
Response from SARA on 15 Sept 2023
Hi Debra-thank you for taking the time to share your stay experience with us! So happy to read that your room was clean, our staff works hard to ensure that standard. Thank you for your notes on aesthetics. We are proud to offer an affordable and clean stay and one of the benefits of an on-line booking is viewing a property prior to the stay. We appreciate our guests patience while we repair some weather damage sustained earlier this year and look forward to reopening our lobby.

2/10 Terrible

dennis

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
ROOF OVER LOBBY COLLAPSED BACK IN MAY AND NOT REPAIRED, ROOM DIRTY UPON CHECK IN
Stayed 1 night in Sep 2023
Response from SARA on 15 Sept 2023
Thank you for your review. The lobby of our building sustained weather damage this spring, and it has been a timely process to properly repair. The safety of our guests is the number one priority, so we appreciate your patience while the construction continues.

8/10 Good

Marcus G.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Construction area eyesore. Parking lot dirty with many potholes. Outside area rates a #2 Room 3. Tub drain is stoped up. Beds and linens were fine. Skipped breakfast if there was one.
Stayed 1 night in Aug 2023
Response from SARA on 15 Sept 2023
Thank you for sharing your stay experience. We are working hard to address the construction in a timely manner. We too, look forward to the conclusion of the projects and hope you choose to stay with us the next time you're in the Northwoods.

8/10 Good

Sharon

Travelled with family
Liked: Cleanliness, room comfort
my stay at the Clarion
It went well even though they were just starting to do the repairs from the roof caving in in April.I was there for one week .They say that they will change linens after 3 nights but they didn't change the bedding until Thursday after I brought up to management that the linens hadn't been changed on Tuesday like they were supposed to have been.I also filled out the card they leave in the room if you want things done earlier than every three days.I filled the card out on Thursday.I felt when they didn't do the room on Wednesday I should bring it to someone's attention.Otherwise I thought the place wasn't too bad. They do have a limited continental breakfast.
Stayed 7 nights in Aug 2023
Response from SARA on 17 Aug 2023
Thank you Sharon for taking the time to tell us about your stay:) We offer a "housekeeping on demand" but the front desk would need to be notified of that requests or no one will be inside your room to see a notification prior to that three days. Our apologies for any confusion and would be happy to to accommodate any cleaning schedule requested. Hope you enjoyed your time here other wise and we hope to see you soon!

8/10 Good

Brett

Stayed 2 nights in Jul 2023
Response from SARA on 17 Aug 2023
Thank you Brett for taking the time to review your stay experience! We appreciate it, and are grateful you choose us! Hope you are enjoying your summer and we hope to see you again soon.

8/10 Good

Marvin

Liked: Cleanliness, staff & service
This motel is in the middle of a remodel. Hope they redo the parking lot>>> is full of potholes.
Stayed 2 nights in Jul 2023
Response from SARA on 17 Aug 2023
Thanks Marvin, hope you are having a great summer! Thanks for taking the time for telling us about your stay! We have made improvements to the parking lot and hope that you check us out again in your future travels.

2/10 Terrible

Mollie

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from SARA on 17 Aug 2023
Hi Mollie, thank you for taking the time to tell us about your stay. I am sorry to see that we didn't rate as high as we would have hoped. Please feel free to reach out to us directly and let us know how we can improve. We'd love to see you again during your next Northwood adventure. Hope you are having a great summer!

4/10 Poor

Patrick, Tucson

Disliked: Cleanliness, staff & service, property conditions & facilities
The main entry building was damaged do to heavy snow in the month of May. The property looked dismal, the parking lot was in terrible condition with pot holes everywhere. The paint was pealing from the building and the security door was not working (area 6). Compared to other motels in that area it was simply a sorry site.
Stayed 3 nights in Jul 2023
Response from SARA on 17 Aug 2023
Thank you Patrick for taking the time to tell us about your experience here. We did have some climate induced issues, but happy to report we are on the upside of things. If you come visit us again you will find improvements with the same value as your last stay. Hope to see you again some time soon.

6/10 Okay

Teresa

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The parking lot is in horrible shape. I ended up with a nail in my tire and had to spend money to get the tire taken care of.
Stayed 3 nights in Jul 2023
Response from SARA on 17 Aug 2023
Thank you Teresa for taking the time to tell us about your stay here. We always encourage guests to notify the front desk of issues when they occur so we can assist in resolving them with you. We thank our guests for their patience as we make repairs and updates to the building and surrounding area. Our parking lot has improved and we hope that you give us another chance when you are in the area again. Thank you again for taking the time to review your stay here

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms nice despite recent storm damage.
It looked like the hotel had recently suffered some storm damage, and the lobby shown in the pictures was not in use. You had to use another entrance door, which was well marked, and there was a temporary office set up in a former guest room, where you actually checked in. I didn't have time for breakfast in the morning, so I don't know if they had any available. But there were coffee machines and bottles of water outside the temporary office, so I assume they had some breakfast items there in the morning. Everything in the room was very nice, especially for the low price.
Stayed 1 night in Jul 2023
Response from SARA on 17 Aug 2023
Thank you Richard for taking the time to share your stay experience. We are happy to read that you enjoyed your time here. We try to keep things affordable grateful the value was appreciated by you! Hope to see you again soon!

8/10 Good

James A

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Do not judge this book by its cover. Clean and comfortable affordable room.
Stayed 1 night in Jun 2023
Response from SARA on 17 Aug 2023
Thanks James, we appreciate that! Thank you for taking the time to tell us about your stay! Hope to see you again soon!

8/10 Good

dirk

Travelled with partner
Liked: Cleanliness, staff & service
An ugly building due to roof cave in and limited breakfast, the room was pretty nice at 47.00 a night so a good value. I’d stay there again
Stayed 2 nights in Jun 2023
Response from SARA on 17 Aug 2023
We are so happy that you have been a patient and loyal customer while we continue to update and make positive changes. Proud to be a good value and hope to see you again in the future!

6/10 Okay

Renee

Liked: Room comfort
Only as a last resort.
This property has definitely seen better days. It is very run down looking from the outside. We almost didn’t stay. I will say that the room was comfortable although it did have a stale smell to it.
Stayed 1 night in Jun 2023
Response from SARA on 17 Aug 2023
Hello Renee, we are happy to be your resort...last or not. Glad to hear that your room was comfortable!! We enjoy when our guests have a comfortable stay. Please don't hesitate notifying the front desk if there are any issues or concerns with your room-we ae here to help. Thank you again for choosing us and we hope to see you again in the future.

8/10 Good

Karl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean. Very comfortable beds.
Stayed 1 night in Jun 2023
Response from SARA on 17 Aug 2023
Thank you Karl, it was great having you! Hope to see you the nest time you are traveling through the Northwoods of Hurley!

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, room comfort
Clarion Hurley
The building doesn’t look so nice, but the rooms are very nice! Most comfortable bed I’ve ever slept in….10 out of 10
Stayed 1 night in Jun 2023
Response from SARA on 19 Jul 2023
THANK YOU DONALD. WE APPRECIATE YOUR KIND REVIEW. HAVE A GREAT DAY.

8/10 Good

Alex

Stayed 1 night in Jun 2023

2/10 Terrible

John

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Roof caved in on lobby. Hotel filthy. Cooking fish on rooms .very loud..lots of construction needed here. Take this motel off your list
Stayed 1 night in Jun 2023

6/10 Okay

Carolyn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I liked the location. The room needed a good cleaning as there were m&m's under the night stand, and other junk under the beds. The top drawer on the night stand would not stay shut.
Stayed 1 night in Jun 2023

8/10 Good

Raymond

Liked: Cleanliness, room comfort
Stayed 1 night in May 2023
Response from SARA on 9 Jun 2023
THANK YOU

8/10 Good

Cathy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The web site said free breakfast, the snow had collapse the main lobby so no breakfast. The rooms were very clean and the beds were comfortable . We would stay there again.
Stayed 1 night in May 2023
Response from SARA on 9 Jun 2023
THANK YOU FOR BEING KIND AND UNDERSTANDING OUR MISFORTUNE HERE.

10/10 Excellent

Madeleine

Liked: Cleanliness
Stayed 1 night in May 2023
Response from SARA on 9 Jun 2023
THANK YOU KINDLY.