预订赫斯特本酒店宾馆住宿限时优惠

“Very bad”

“Everyone was very hospitable. ”

“Was a nice visit. ”

“Poor quality customer service ”

“Night time consierge was wonderful and friendly. Great food and clean everything”

“Found bugs in the room ”

“clean room, great staff, plenty of breakfast options”

“Room was very clean and staff were friendly. Main issue was that the bathroom vanity lights did not work, which was my only issue. ”

“The breakfast menu had something for everyone. Room was clean, staff was friendly, and had complimentary water at check-in. ”

“Breakfast was basically nothing and the pool was completely cloudy. Now, when I went to checkout on Sunday the person behind the desk question me about how many people I had in my room ???? She told me the owner wanted to know and she is bat crazy. I told her 3 and asked why? She stated that they had seen people coming in and out of my room. I felt totally spied on for some reason as if they were watching me whole weekend. With my middle finger raised high, I explained My older daughter also……

“Great dinner and breakfasts - everyone was very accommodating.”

“It could use some landscaping but it was good for us”

“The breakfast has a wide variety of foods and the beds were clean and comfortable!”

“I understand this isn’t a five‑star hotel, but there are basic issues that could be fixed with minimal cost. For example: reattaching the baseboard, spraying for ants (I’ve already killed about five - some were in the bed), fixing the broken bathroom door handle, replacing the stained toilet seat, and addressing the musty, smoky odor. You can also hear every step from the guest above you — at least in our room. When I first contacted the manager at Best Western Louisville, he offered a refund.……

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