「Would be 5 stars all round if it wasn’t for the fireplace centrepiece under the TV not working, half of it wouldn’t switch on so one side was lit while the other stayed off and I paid a lot of money on 2 nights in the signature suite for a very special birthday relying on everything to be as advertised. With the room being the main experience this was very disappointing and even after raising this to staff it wasn’t able to be fixed. I’m all about details especially for big celebrations and this...
「Our room had a very ugly view over the bins and kitchen extractor fans. This created a loud hum until around 10pm and also brought some cooking smells into the room. The walls are also very thin and we could hear the room next door very clearly.
However, after midnight the noise died down and it was quiet.
The hotel is in a nice, very rural location.」