“It’s actually a mixed feeling, the hotel facilities are nice, both the swimming pool and room are clean and comfortable, but unfortunately this hotel is PACKED with mainland China tourist groups, no kidding that the hotel is basically occupied by RUDE Chinese tourists who has no manner and common sense, they yell loudly at 4am in the hotel hallway , sit down on my table without asking one word during breakfast hour, shouting to each other like it’s their backyard, I feel sorry for the staffs cos……
“Very helpful front desk staff. Friendly and cheerful. Good to have room upgrade. Big room and setup. Nice breakfast with many varieties everyday. Will stay again in future.”
“Good service!
Manager Tsan is very helpful and professional.
We have a problem with Lotte Apartment false advertisement and change to this hotel. Manager Tsan support us to arrange a nice room for us according to our need and budget.
Using a good brand and good quality equipment
Everything is good except the breakfast is nothing fancy but eatable. But it is free and include in the low price room rate and no complaint about it. ”
“Lần thứ 3 quay lại Khách sạn này vì rất hài lòng về dịch vụ chăm sóc khách hàng ở đây. Nhân viên tinh tế tư vấn nhiều địa điểm chek in sống ảo , phòng ốc sạch sẽ. Mình thích ngắm khung cảnh toàn thành phố trên hồ bơi vào lúc hoàng hôn cực chill luôn á. Sẽ giới thiệu cho bạn bè”
“Everything was good. Staffs were very helpful and friendly. The bellman with blue uniforms very kindness, I just stayed outside to wait for someone under the Sun, he brought the umbrella to cover me. Very thankful! All staffs at the reception desk helped me alot since I stayed there almost 4 weeks, therefore, I felt like they are family. This is my second time stay at this hotel. I just don’t like a bit about the parking at night time, they close the garage earlier than last year, I had to call……
“Amazing location!! Rooms facing the sea are spectacular. This beach is SO much better than the south area. This area is not overrun by tour buses and is much less crowded. Everything is walkable from the hotel and the staff is all smiles with some English. Breakfast is so so, WiFi is ok. The price and the location / views make it fantastic. ”
“1. Excellent and rapid services of the reception, housekeeping, security. Thanks a lot!
2. Breakfast buffet is good.
3. The location is very convenient. Many restaurants and bars near by.
4. Clean and very long beach in front of the hotel.
5. Our room faces to the east, can see sunrise from the balcony.
6. The only thing I don’t like is no shower room, only tub.
1. 超棒的服務,check in櫃台經理們幫忙我們很多事,非常感謝。
2. Housekeeping 打掃房間迅速乾淨!
3. 海灘就在飯店對面,過馬路有安全人員立刻帶著我們過馬路,並有人給我們大浴巾,海灘陽傘及躺椅下午5:00就收了。
4.……