Ian Potter Centre: NGV Australia

I had the most amazing experience at Laneways by Ovolo. From the moment we arrived, the staff were beyond kind, welcoming, and incredibly accommodating. The girls at the front desk were especially wonderful, they were so supportive of my friend who ran the Melbourne Marathon and went out of their way to make her feel extra special. That personal touch honestly meant so much! The room was spotless, beautifully styled, and surprisingly spacious, everything felt fresh, comfortable, and so well thought out. It was the perfect place to unwind and recharge. The location was unbeatable right in the heart of Melbourne, surrounded by amazing food spots, cafés, and bars, and super easy to get anywhere on foot or by tram. Everything about our stay was five-star: the service, the space, and the warmth of the team. I couldn’t recommend Laneways by Ovolo more highly and can’t wait to stay again!

Great location. Wonderful views. Checking could have been a bit easier but great place to stay.

Absolutely incredible stay — hands down the best hotel I’ve ever experienced in Melbourne! The entire place was immaculate, from the facilities to the welcoming vibe. The scent as soon as you walk in is divine, and every staff member was so kind and attentive. A special shout-out to Vesna for her outstanding customer service, warmth, and a good laugh. The pool and gym are stunning, and the amenities have everything you could possibly need. This will definitely be my go-to spot for future work trips. I can’t wait to return and experience the spa next time!