The good: It’s a beautiful resort, so tastefully appointed. Service is very good, everyone is very attentive. Buffet breakfast is great - loads of options. Free entry to Pacha and the Destino party is a bonus. Free parking. Great hairdryer in the room. Comfortable beds.
The bad: poor communication at check-in. We had half-board, which means breakfast and dinner is included but we weren’t told this. We didn’t find it out until halfway through the stay. Housekeeping didn’t clean the room everyday. We weren’t told that the cans of water in the room were complimentary. We were told we needed to reserve beds by the pool in advance, which we did but when we turned up, there was no booking.
I wound still stay here again though, now that I have all the details figured out.
Katherine
於 2025 年 6 月住了 6 晚
6/10 一般
Katherine
多人同遊
2025 年 6 月 27 日
讚好:整潔度、設施服務和住宿狀況
I regret staying here. The room was tiny and there were lots of ants in it as it was on the ground floor. Design errors in the room like there were no hooks or anywhere to hang a bath towel was annoying. Also, the location was great if you want to hang at the pool w a nice view but it was too far to walk to any town or beach. I’m bummed we wasted our time there & missed out on the beaches.
My biggest complaint is the scheme they run with alcohol there. You can’t get alch drinks via room service (we all love a drink while getting ready or a night cap!!) the pool bar closes at 8pm, and the alcohol bottles they put on display in the room to entice people cost hundreds even for cheap basic brands. prices are only written in fine print in the back of a booklet. Literally a tiny less than 750ml bottle of Ciroc ($25 in the US) costs $300!! HA!! I can easily afford that but it’s the PRINCIPAL. They know people are going to be desperate and get robbed without realizing it. It’s unethical. Sure certain bottles like Clase Azul are always expensive, I get that price, but the majority of them were literally priced hundreds over retail. Sketchy.
Also, we ordered room service and they got our order wrong not once but 3 times in a row. And it was so simple. I’m bilingual so there was no language barrier either. We had to wait hours before we got the right items. Because of this we missed our plans and our whole night got screwed up. The pool service was very slow & unorganized too.
Katherine
於 2025 年 6 月住了 3 晚
8/10 不錯
Jamal
多人同遊
2025 年 6 月 24 日
讚好:整潔度、設施服務和住宿狀況
Cherry suite was great and "free" entrance to Pacha as well. Breakfast however is far below expectations for €45 per day per person price/quality wise. Besides that, on top of every order a 10% tip is automatically charged. We were charged an extra €450 at check out for 6 cocktails and 1 breakfast (2 people).
Jamal
於 2025 年 6 月住了 3 晚
10/10 優異
Itzhak
2025 年 6 月 17 日
讚好:整潔度、設施服務和住宿狀況
.
Itzhak
於 2025 年 6 月住了 4 晚
10/10 優異
Andressa
2024 年 10 月 21 日
Andressa
於 2024 年 9 月住了 3 晚
2/10 很差
Anabella
2024 年 10 月 5 日
Anabella
於 2024 年 9 月住了 4 晚
6/10 一般
Ernesto
伴侶同遊
2024 年 9 月 28 日
讚好:整潔度、設施服務和住宿狀況
Front desk staff specifically Martha was awesome
Our only on concern was the high prices this year at the hotel
Ernesto
於 2024 年 9 月住了 4 晚
4/10 欠佳
真實旅客
多人同遊
2024 年 9 月 26 日
不滿:整潔度和職員與服務
Would not plan or returning
Hotel has so much potential, but it doesnt function in a way that makes yourbstay seamless. Twin booking wasnt available, we had to chase for our rooms to be cleaned, the bathroom is very small and slippy, and staff arent always attentive particularly around the restaurant.
真實旅客
於 2024 年 9 月住了 4 晚
6/10 一般
Andrew
2024 年 9 月 23 日
Pretty average
Andrew
於 2024 年 9 月住了 3 晚
6/10 一般
真實旅客
多人同遊
2024 年 9 月 22 日
讚好:職員與服務
真實旅客
於 2024 年 9 月住了 2 晚
10/10 優異
Bruno
2024 年 9 月 19 日
Bruno
於 2024 年 9 月住了 2 晚
10/10 優異
Steve
2024 年 9 月 19 日
讚好:整潔度、職員與服務和住宿狀況
Great short stay including free entry to the club. Expensive but then you expect that here. Will be back
Steve
於 2024 年 9 月住了 1 晚
8/10 不錯
Vanessa
2024 年 9 月 17 日
Vanessa
於 2024 年 7 月住了 2 晚
8/10 不錯
Soekita
2024 年 9 月 17 日
讚好:職員與服務
Soekita
於 2024 年 9 月住了 4 晚
4/10 欠佳
Maurizio
2024 年 9 月 12 日
讚好:職員與服務
不滿:住宿狀況
Struttura fatiscente
Maurizio
於 2024 年 9 月住了 1 晚
8/10 不錯
Firas
多人同遊
2024 年 9 月 12 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Wonderful staff. Thank you Roman!
Firas
於 2024 年 9 月住了 3 晚
10/10 優異
Jose Maria
伴侶同遊
2024 年 9 月 10 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excelente servicio
Jose Maria
於 2024 年 8 月住了 4 晚
8/10 不錯
Jacques van
2024 年 9 月 10 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice hotel, great pool area, food is very good but overpriced. Rooms are quite small. My stay was good but overall I think price/quality level was not the best. I paid less in the past for hotels like Hard Rock Ibiza and Oku and think these hotels are as good or better.
Jacques van
於 2024 年 8 月住了 5 晚
10/10 優異
Sophia
2024 年 9 月 6 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Amazing staff and very pleasant hotel.
Sophia
於 2024 年 9 月住了 2 晚
8/10 不錯
tacito a
2024 年 9 月 6 日
讚好:設施服務和住宿狀況
Bom
Hotel, porém ficamos numa semana que não houve festas na piscina, logo o valor da diária não compensou. Os quartos são pequenos e o serviço muito caro, pro que o hotel oferece
tacito a
於 2024 年 8 月住了 5 晚
10/10 優異
Lucas P
2024 年 9 月 5 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Hotel com alto astral! Por ser um hotel mais badalado e em ibiza, achei que valeu super a pena
Lucas P
於 2024 年 9 月住了 1 晚
8/10 不錯
David
多人同遊
2024 年 9 月 4 日
讚好:整潔度、設施服務和住宿狀況
Stopped here a few times now (Twice just this year) However we'd consider elsewhere next time especially if a nights stay clashes with the Music on party. They kind of alienate you if your checkout falls on the day of the party - Our flight unfortunately was a late one out and we was originally told to vacate our room on que, no extra time and also at first to vacate the premises immediately and you couldnt use the Sunbeds etc because Music on guests would be paying for them. Thought this was a bit ignorant considering we'd spent a fortune there and in Pacha for just the 3 days we stopped. Anyway after further discussion and telling them our evening flight out was now going to be even later (Delayed) they let us use the shower room and said we could use the restaurant area (Again whilst paying for drinks/Food). Weve stopped before with no Music on party and they had no problem with us using Pool facilties and gave us an extension on the room when the flight was in the evening. So just beware.
David
於 2024 年 8 月住了 2 晚
6/10 一般
Bryan
多人同遊
2024 年 9 月 1 日
不滿:職員與服務、設施服務和住宿狀況
Hôtel destino connu ou j’ai déjà passer plusieurs soirées en raison des Dj .
Première fois l’hôtel et dernière fois . Extrêmement cher service zéro. Il faut attendre 1h pour le room service , ménages de chambres non fait à 17h faut relancer 4 fois
Bref à ne pas faire et j’avais la chambre suite accès piscine
Bryan
於 2024 年 7 月住了 4 晚
8/10 不錯
Manuela
多人同遊
2024 年 8 月 29 日
讚好:整潔度、職員與服務和住宿狀況
Já é a segunda vez que me hospedo.
O hotel é excelente . Comida e serviço de primeira. A piscina é linda, a estrutura de hotel é bem grande, mas os quartos deixam muito a desejar. É um hotel mais caro que os demais e deixa a desejar no quesito requinte no quarto: eles não deixam touca de banho, não tem kit de limpeza facial… acho que isso pode melhorar.