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Ibusuki Phoenix Hotel

Photo gallery for Ibusuki Phoenix Hotel

Reception
Seasonal outdoor pool
In-room safe, desk, bed sheets, wheelchair access
In-room safe, desk, bed sheets, wheelchair access
In-room safe, desk, bed sheets, wheelchair access

Overview of Ibusuki Phoenix Hotel

Ibusuki Phoenix Hotel

3.5 out of 5

3.9/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
4320, Junicho, Ibusuki, Kagoshima

Explore the area

  • Popular LocationIwasaki Museum19 min walk
  • Popular LocationIbusuki Archaeological Museum2 min drive
  • Popular LocationSaraku Sand Bath Hall3 min drive

Choose dates to view prices

About this area

Ibusuki

Located in Ibusuki, Ibusuki Phoenix Hotel is in the suburbs. Kirishima-Kinkowan National Park and Chiringashima Island reflect the area's natural beauty and area attractions include Flower Park Kagoshima and Nagasakibana Garden.

What's nearby

  • Iwasaki Museum - 19 min walk
  • Ibusuki Archaeological Museum - 2 min drive
  • Saraku Sand Bath Hall - 3 min drive
  • Yamakawa Beach - 12 min drive
  • Mt. Uomidake - 14 min drive

Getting around

  • Kagoshima (KOJ) - 84 min drive

About this property

Ibusuki Phoenix Hotel

Family-friendly hotel with free breakfast and restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/café. Free full breakfast is provided, as well as free WiFi in public areas, free self parking and free train station pick-up. Additionally, a seasonal outdoor pool, a meeting room and a children's pool are on-site. All 146 rooms provide conveniences such as fridges and electric kettles, plus separate baths and showers and flat-screen TVs. Safes, phones and desks are among the other amenities that guests will find. Private bathrooms are not en suite.
Ibusuki Phoenix Hotel offers 146 forms of accommodation with a safe and complimentary slippers. Flat-screen televisions are featured in guestrooms.

Rooms have detached private bathrooms. Bathrooms include a separate bath and shower, toilets with an electronic bidet and complimentary toiletries. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hairdryers.

A children's pool and a seasonal outdoor pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Services include facials. A variety of treatment therapies are provided, including thalassotherapy. Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe).

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Free return train station shuttle

Food and drink

  • Free full breakfast available daily 7 AM–9 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Children's pool
  • Hot springs
  • Mini golf
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Mini golf
  • Fridge
  • Seasonal outdoor pool

Conveniences

  • Lift
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Turndown service

Languages spoken

  • English
  • Japanese

Business services

  • A meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Facials
  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Thalassotherapy
  • Yukata (Japanese robe)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Bathroom (detached)
  • Electronic bidet
  • Free toiletries
  • Hairdryer (on request)
  • Separate bathtub and shower
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Fridge

More

  • Desk
  • Phone
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - 6 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! One child 2 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Union Pay; cash is not accepted

We should mention

This property offers transfers from the train station; guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
The seasonal pool will be open from July to September
Pool access available from 8 AM to 7 PM
One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Ibusuki Phoenix Hotel Hotel
Ibusuki Phoenix Hotel Ibusuki
Ibusuki Phoenix Hotel Hotel Ibusuki

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 13 out of 40 reviews
5 - Excellent 33%
Rating 4 - Good. 17 out of 40 reviews
4 - Good 43%
Rating 3 - Okay. 6 out of 40 reviews
3 - Okay 15%
Rating 2 - Poor. 2 out of 40 reviews
2 - Poor 5%
Rating 1 - Terrible. 2 out of 40 reviews
1 - Terrible 5%

3.9/5

Cleanliness

4.2/5

Staff & service

3.7/5

Amenities

3.9/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good day !!!
Stayed 1 night in Jul 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dinner was great, hot spring and sandbath were great too
Stayed 1 night in Jan 2019

4/5 Good

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2018

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
お部屋からの眺望、お風呂の泉質、砂風呂での体験、スタッフの方のおもてなし。どれも最高でした。
Stayed 1 night in Aug 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021