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"Excellent staff service"

"Great staff, comfortable room and breakfast with an amazing view of Mt Fuji. You are also right next to Fuji Q theme park if that’s your jam."

"For me, it's perfect Location: - If you're looking for a breathtaking sight of Mt Fuji, this is the way to go. It may not be the most convenient Hotel but I'd say it has a great view of Mt. Fuji. Staff: - They are professional, Friendly and well Respected. They will give you very accurate information at their hotel and try their best to make you feel comfortable. Dinner: - Dinner is a must-have. I'm sure there are other options around, but make sure you try them since you're there. All their food was fresh or cooked on site. The quality is top-notch. Room: - The Mt. Fuji view room is everything you would expect for a four-star hotel. Clean, essentials were ready to use, comfortable, and quiet. I personally was very please at the fact that although it's right next to a busy street, I still got my quality sleep. Breakfast: - equally amazing as the dinner. I like that they had western style and a traditional Japanese breakfast. Be there early for an even better experience. Overall, it's one of my personal favorites, and I definitely will come back in the future. Make sure you try their onsen while you're their you'll be surprise on how good it is."

"Spacious room and great dining experience"

"The location can not be better, you take a hot spring bath in open air with closly facing Mt Fuji, the experience is fantastic. The staff is super polite. The breakfast is good. Highly recommend."

"Room was very clean and well maintained. Staff were amazing. Always courteous and very helpful. "

"We are return customers of this hotel resort and will continue to return in the future and recommend it to others. Rooms, amenities, service are top notch. "

"Fantastic place to stay, the staff were great, the rooms are very tidy and clean. Great amenities would recommend and definitely stay again "

"Great view of Mt. Fuji! Onsen is also a great addition after walking around and sightseeing. "