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"Beautiful hotel. Staff was extraordinary. The Onsen was so organized and clean. The rooms were super spacious for a family of 4. Close to trains and other Kyoto sites. We will be back again soon! "

"I had two separate reservations and they were able to combine it into one so I didn't have to check out. Leave my bags and check back into another room. I've always loved coming to VIS INN hotels."

"Beautiful hotel, immaculate, friendly staff, rooftop baths. I strongly recommend this hotel. Stayed a full week in April 2025."

"Rooms a little small but perfect hotel with everything else from amenities to location and customer service "

"Location and cleanliness. Amenities is great especially the Onsen and in room massage service. "

"My favourite hotel of my trip so far. The hotel was very clean and the staff were very friendly and helpful. There was a train station directly beside the hotel, which made getting around very convenient. Similarly, there was a 7/11 also right beside the hotel, which was nice. The only comment I have is that there wasn’t an easily accessible microwave. You either had to go down to the store next door to heat up your food, or go down to the front desk to ask them to do it. Other than that, greatly enjoyed this hotel. Would definitely stay again! "

"We were very satisfied with our stay. The hotel is conveniently located near both Umeda Station and Osaka Station, making it easy to get around. The room was a decent size, the amenities were excellent, and the daily cleaning service was consistently great. We did have to pick up the iron and ironing board from the reception, but that was a minor inconvenience. One drawback is that the hotel has only one restaurant, which is open only for a buffet breakfast. Unfortunately, there’s no option for a non-buffet breakfast, and the restaurant is not open for lunch or dinner. We spent three nights here as a couple and were extremely satisfied overall. The front desk staff were pleasant, and both check-in and check-out were smooth and efficient. "

"Room was beautiful and clean!!!! "

"Recommended by a friend. I will surely recommend to my own friends. It is clean and you will feel the Japanese culture in their aesthetics. It is also near the Kyoto Station and almost every local hotspot are accessible via taxi, bus, or by walking. Their service is of quality, from the entrance door to your room's door, you can make sure that they'll be taking care of you. I did not get to try their restaurant and the onsen, but I will for sure do it the next time I visit."