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Reviews of Hotel Arctic

4 out of 5
Hotel Arctic
Lufthavnsvejen, Ilulissat, Qaasuitsup Kommune

Reviews

8.4

Very good

Rating 10 - Excellent. 12 out of 26 reviews" "
Rating 8 - Good. 8 out of 26 reviews" "
Rating 6 - Okay. 4 out of 26 reviews" "
Rating 4 - Poor. 2 out of 26 reviews" "
Rating 2 - Terrible. 0 out of 26 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

5.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Stayed 3 nights in Sep 2023

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Arctic is perched on a cliff overlooking Disko Bay. The views and stunning and staff was unbelievably accommodating. The rooms were clean and comfortable. The best part was the restaurant. Had one of the best meals of me life with fresh salmon and reindeer. My only negative was the other guests at the hotel - they were quite rude and once they realized I could not speak Danish they openly insulted me (unfortunate for them because I can understand it). I’m not sure if it was because its a holiday this weekend but I did not enjoy the way they behaved.
Stayed 1 night in Apr 2022
Response from John / Reception on 19 Apr 2022
Dear Charlotte Thank you very much for your kind words. I will make sure that the restaurant know that they are making a good job. I am sorry to hear about the other guests behavior. We hope that we one day will welcome you back to our hotel. Kind regards John / Reception

6/10 Okay

Klaus

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Kristian

Stayed 1 night in Jan 2024

10/10 Excellent

Flemming

Stayed 1 night in Sep 2023

6/10 Okay

Kristine

Stayed 1 night in Jun 2023

6/10 Okay

Emanuela

Travelled with group
Liked: Staff & service, property conditions & facilities
Struttura carina un po’ fuori mano. Non all’altezza di 4 stelle. Abbiamo dormito 5 notti e non hanno mai cambiato le lenzuola e la pulizia delle camere era un po’ sommaria
Stayed 5 nights in Apr 2023

8/10 Good

Hanne Damgaard

Liked: Staff & service, property conditions & facilities, room comfort
Dejligt hotel
Et fantastisk hotel - godt beliggende - flot udsigt. Fine værelser Glemte dog rengøringen nogle dage/gjorde ikke ordentlig rent
Stayed 5 nights in Apr 2023

10/10 Excellent

Magdalene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Esbern Frederik

Stayed 1 night in Mar 2023

10/10 Excellent

Makka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

6/10 Okay

Pernille

Stayed 1 night in Aug 2022

4/10 Poor

Christoph

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Das Restaurant ist nicht sehr ansprechend. Trotzdem ist der Ausblick auf den Gletscher weltweit einmalig und sensationell.
Stayed 3 nights in Aug 2022

8/10 Good

Uvdloriak

Stayed 1 night in Jun 2022

8/10 Good

Karen Møller

Stayed 1 night in Sep 2021

10/10 Excellent

Daisy

Stayed 1 night in Aug 2021

8/10 Good

Martin Høeg

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejligt hotel med venligt personale
Fantastisk kulisse på et rigtig godt hotel.. Vi kommer gerne igen, næste gang vi skal være i Ilulissat :-)
Stayed 1 night in Aug 2021

10/10 Excellent

Jakob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Tukummeq L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Per Buhl

Stayed 1 night in Jul 2021
Response from John on 24 Jul 2021
Kære Per Buhl Tusind tak for det flotte feedback du har givet os, efter dit ophold. Jeg er glad for at du havde en god oplevelse. Jeg håber at vi på et andet tidspunkt kommer til at byde dig velkommen tilbage på Hotel Arctic. Med venlig hilsen John / Reception

8/10 Good

Thomas

Business traveller
Liked: Cleanliness, staff & service, room comfort
Godt hotel - et af de bedste i Grønland
Dejligt ophold på et godt hotel. Savner et større fitness, men ellers godt.
Stayed 1 night in Nov 2020
Response from John on 19 Nov 2020
Kære Thomas Tusind tak for du tog dig tid til at give feedback på dit ophold hos os, og endnu bedre tak for et fint af slagsen. Ja, fitness kan godt være større, men jeg er bange for at de nok ikke bliver bedre, pga. mangel på større lokaler. Jeg håber at vi kommer til at byde dig velkommen tilbage på vores hotel.

4/10 Poor

Michala Laage

Travelled with group
Liked: Room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2020
Response from John on 8 Sept 2020
Kære Michale Laage Du skal have mange tak for dit feedback. Jeg er ked af at se at du har givet os en så lav en feedback. Eftersom jeg ikke kan se hvad der kunne være grunden til det, vil jeg meget gerne spørge dig om du kan uddybe din anmeldelse? Med venlig hilsen John P. Jensen Reception

10/10 Excellent

Birgithe K.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from John on 8 Sept 2020
Kære Birgithe K. Du skal have mange tak for dit feedback. Jeg er meget glad for at se at du/I har haft et godt ophold på hotellet. Jeg håber at vi kommer til at byde jer velkommen tilbage på hotellet. Med venlig hilsen John P. Jensen

10/10 Excellent

Julie aakerlund

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejligt hotel med god beliggenhed. Venligt og serviceminded personale. Alt i alt et skønt ophold. Jeg kan klart anbefale Hotel Arctic.
Stayed 2 nights in Nov 2019

10/10 Excellent

Mette-Sofie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Hotel Arctic on 24 Jul 2019
Kære Mette-Sofie, tak for at have givet dig tid til en gæsteanmeldelse. Vi håber at kunne byde dig velkommen igen på Hotel Arctic.

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2019
Response from Hotel Arctic on 24 Jul 2019
Tak for at have givet dig tid til en gæsteanmeldelse. Vi håber at kunne byde dig velkommen igen på Hotel Arctic.