Portland Imago Theater Hotels

"Front desk was extremely welcoming, personable and informative. Rooms were clean and comfortable. The Benson is located at the heart of downtown. Everything was within walking distance. Looking forward to coming back. Thank you! "

"Good"

"This is the second time we've stayed here...for a reason. Not only is it one of the most quirky, yet somehow elegant and refined, properties we've ever been in, but the staff are super friendly and helpful, they have a system dialed in that doesn't seem to skip a beat. I do wish there were coffeemakers in the rooms (you can get one by request) as I'm a frazzled useless lump of dump before my caffeine fix and wouldn't want to have to subject myself to any humanoids before it, but, well, luckily I have a wife who's a morning person and was happy to hop and skip her way to the coffee-station for me. The property itself is gorgeous, the rooms are very unique and comfortable, and the location can't really be beat for a downtown spot to stay. We will be back..."

"This hotel was very clean, the staff was welcoming and very helpful; would definitely stay again!"

"Clean room. Friendly staff! The cafe and the team there are just great."

"The property it’s is nice as is the area. The staff was friendly at check in and alway polite. However, we were there for a wedding and 6 people (the suite) had to shower and get ready, the shower filled with water and wouldn’t drain. We complained about it at the front desk when we left for the wedding and assumed somebody took care of it while we were gone but the next 2 Days we were unable to shower due to the continued problem. I complained again at check out with a response that it will get checked out. I have my doubts since the kitchen faucet also kept coming off in my hand. The problem with prepaying for someplace is then you’re locked into it. VERY DISSAPPOINTED but had a great weekend with family celebrating regardless. "

"Clean room and friendly staff"

"really nice and helpful staff"

"Stayed here before I believe a year and a half ago. Had a very good experience. This time was even better. I try to branch out to other hotels in this area but this one just meets all the marks. Nice clean room. Bathroom with an actual door. Valet service is really good. Front desk very accommodating."