Ina Spa Hotel

"We enjoyed our stay at susuranso, The staff were so helpfull , even organised tickets for komagatake ropeway for us. The hotel is very clean and has great views of the surrounding mountains."

"Clean room and always a great buffet. "

"Beautiful hotel lobby and very friendly staff. Location can be a challenge to get to if the roads are snowy. 4WD / snow tire or chains a must in winter. "

"An excellent resort for an unique onsen experience and variety of food. This property is popular amongst travellers with young kids."

"Absolute gem! Beautiful scenery, fantastic hotel, fabulous service and delicious food. Definitely recommend! "

"It's a very comfortable facility, although the hotel looks old. "

"Room is huge by Japan standard, a great resort feel. Did not used the Pool. The staffs were really helpful and quite observant! Foods in the buffer and Italian restaurant were great, of course good stuffs don't come cheap. The location is good, as it was intended for outdoor activities. Just that getting around would require transportation (car)."

"They don't speak much English but tried their best to communicate via Google translate, very helpful and friendly service."