獨立城泳池酒店 | 每晚可低至 HK$597

「I am writing to express my disappointment regarding the housekeeping services during my recent eight-day stay. The information provided in my room stated that cleaning, as well as fresh linens and towels, would be provided every three days. However, during our stay, the linens were never changed and the beds were never made. We had to specifically request towels on two separate occasions when scheduled cleanings did not occur, and trash was only collected twice throughout the entire duration of...

「This casino really has to get their act together when it comes to morning coffee. It's the only place I have stayed that doesn't have either coffee in the room or a place to grab coffee quickly in the morning,. especially if you leave before 8 when the casino floor opens up. They give you coffee coupons to take to their Simply Yummy store... And in the mornings they only have one person working and the whole process goes incredibly slow. This is terrible for folks that have to get to work in...

「Just a big gap under the door about an inch but other than that everything was pretty good.」

「Clean comfortable rooms and friendly helpful staff.」

「Person checking us in was difficult to understand. Difficult to get the card to open door. Carpet in room badly needed cleaning, many stains. Bathroom had 1 roll of toilet paper empty, with the cardboard still on the dispenser, no roll to replace it, and second roll nearly gone.」

「The check-in clerk wasn't friendly. He didn't greet us. In fact, he barely spoke to me while checking us in. He just asked for my name and phone number, took my cc info, and handed me the keys. He didn't tells where to find the elevators, or provide any information about the property. Our room was clean enough. However they tried to give my brother a room that hadn't been cleaned since the last occupant. In the morning, their breakfast wasn't adequately stocked. We came downstairs...

「excellent service front desk really friendly the only thing my ac wasn’t working but I didn’t use it. and the room phone wasn’t working either everything else excellent exciting to go back」