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富蘭克林 I-65 凱藝酒店的評價

2.5 out of 5
富蘭克林 I-65 凱藝酒店
150 N Lovers Ln, Franklin, IN

評價

7.2

不錯

10 分評分，優異；453 則評價中有 113 則" "
8 分評分，不錯；453 則評價中有 153 則" "
6 分評分，一般；453 則評價中有 90 則" "
4 分評分，欠佳；453 則評價中有 57 則" "
2 分評分，很差；453 則評價中有 40 則" "

7.6/10 

整潔度

8.0/10 

職員與服務

6.6/10 

設施服務

7.0/10 

住宿狀況

7.0/10 

環保程度

評價

2/10 很差

Dominque

親子同遊, 多人同遊
不滿：整潔度、設施服務和住宿狀況
Our room smelled like mildew, there are guests living in the hotel, the “clean “ towels had dry blood on them, the pool is dangerous the ladder of the pool cut my son’s leg! The guy at the front desk was very nice.
於 2024 年 5 月住了 1 晚

6/10 一般

Darrick

商務旅客
讚好：職員與服務
Pool closed, no hot water in initial room so had to be moved and new rooms AC/Heater unit sounded like it was go out at anytime! Not a bad stay, just frustrating after working all day!
於 2024 年 5 月住了 1 晚

2/10 很差

Amanda

家人同遊
不滿：整潔度、設施服務和住宿狀況
Doors to building open all night long. Shower was so dirty - literally looked like black stuff was dripping from the ceiling. We couldn’t shower.
於 2024 年 5 月住了 1 晚

4/10 欠佳

Kerry

商務旅客
讚好：整潔度和職員與服務
不滿：住宿狀況
There was no hot water or water pressure. What told by staff that the reason was the hotel was full and it couldn't keep up.
於 2024 年 5 月住了 1 晚

10/10 優異

Heather

伴侶同遊
讚好：職員與服務、設施服務和住宿狀況
Check in staff was understanding and nice
於 2024 年 4 月住了 1 晚

4/10 欠佳

Sage

不滿：住宿狀況
於 2024 年 4 月住了 2 晚

2/10 很差

Jennifer

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
We didn’t have hot water for 3 days. It was ridiculous. There were no managers to talk to. No discounts or refunds. No changing rooms. The pool, one of the reasons we booked was closed and not announced until we checked in. Wall paper peeling off the walls, warrants by police officers being served with guns and pounding on the doors. Broken glass windows on exterior side & back doors that were never locked. And clothing hanging in my room from previous guests. Hair on the bedspread. Do not recommend!
於 2024 年 4 月住了 3 晚

6/10 一般

Oscar (Chicago)

讚好：職員與服務
Just worn down
於 2024 年 4 月住了 1 晚

6/10 一般

Charles

I could do a little more cleaning
於 2024 年 3 月住了 2 晚

2/10 很差

Derek

家人同遊, 商務旅客
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
The water was cold. We were told to run the water for 15 min to get hot water. The pool was cloudy, almost milky looking. The entire place seemed run down. Glad i down have to stay here anymore.
於 2024 年 3 月住了 2 晚

4/10 欠佳

David

親子同遊
不滿：住宿狀況
no locks for doors - staff had to let patrons in and out of their rooms. it appeared that most people staying there were street people and were put there by a third party. also TV service was very limited with very little options as to what was available. bathroom was also very cold. heat from system didnt make it back that far.
於 2024 年 2 月住了 2 晚

4/10 欠佳

Michael

不滿：整潔度和職員與服務
Eh
Place was okay. Went out for dinner and came back to a rap video being made in the lobby and hallway while staff was outside smoking
於 2024 年 2 月住了 2 晚

4/10 欠佳

Paul

家人同遊
不滿：職員與服務和住宿狀況
Avoid!
The owner lives there. Their kids run all over. Are very rude and rowdy in the pool. There was never any hot water for showers. For 3 days we had cold showers.
於 2024 年 1 月住了 3 晚

6/10 一般

Ami

伴侶同遊
不滿：住宿狀況
Back entrance did not lock. Anyone can walk into the building at anytime.
於 2024 年 1 月住了 1 晚

8/10 不錯

Jose

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Comfy, clean, but needs an adjustment
The room was very clean as well as the bathroom. The bed was very comfortable and I had a good nights sleep. A couple things I'll note is the faucet handle and the toilet flush power. The faucet handle on the sink was very loose and needs tightening or replaced. The toilet has a hard time flushing down toilet paper. Its not very powerful or rather, its like a gentle flush.
於 2024 年 1 月住了 1 晚

8/10 不錯

Carol

於 2024 年 1 月住了 1 晚

10/10 優異

Brian

家人同遊, 伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Pretty nice for the price tbh I liked it
於 2024 年 1 月住了 1 晚

8/10 不錯

Dan

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The property was fine, the staff was excellent! Only minor complaint, the pool water was too cold for me, but my daughter had no problem( although she did say it was cols too)! Just don't book through Expedia. They must have some new policy that no longer allows you to cancel ANY reservation..well, I guess you can cancel but they won't give you any refund!!
於 2023 年 12 月住了 1 晚

2/10 很差

Tanya

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Bad hotel.
The hotel was in disrepair. There was black mold in the bathroom, a blood stain on my pillow, and there was no hot water. I told the front desk person and she just said she would tell housekeeping. Which is not helpful at all. Is house keeping really responsible for mold remediation?
於 2023 年 12 月住了 1 晚

2/10 很差

Barbara

伴侶同遊
不滿：設施服務
No hot water available. Had to switch hotels
於 2023 年 12 月住了 1 晚

2/10 很差

DAN (CARMEL)

家人同遊
不滿：整潔度、設施服務和住宿狀況
I only stayed here because other hotels were all booked up. This property just needs a complete renovation. Building is clearly old and dirty, room was noisy, intermittent hot water in the bathroom, microwave and hair dryer didn't work, back entry door (with key card lock) was left unlocked the entire time, so anyone can just come in (safety issue?). It was only about $80 for the night, but I would've paid double to stay at a cleaner/safer place if I had the choice.
於 2023 年 12 月住了 1 晚

8/10 不錯

Jordan

家人同遊
讚好：職員與服務
於 2023 年 12 月住了 1 晚

6/10 一般

Bill

商務旅客
於 2023 年 9 月住了 1 晚

2/10 很差

Cyleta

家人同遊
不滿：整潔度和住宿狀況
於 2023 年 11 月住了 3 晚

2/10 很差

Michele

不滿：整潔度
於 2023 年 12 月住了 1 晚

6/10 一般

David

讚好：職員與服務
不滿：住宿狀況和客房舒適度
於 2023 年 10 月住了 2 晚

8/10 不錯

Matt

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚

10/10 優異

ConstanceL

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 1 晚

2/10 很差

Paul

伴侶同遊
不滿：整潔度、職員與服務和住宿狀況
We were very dissatisfied with this property. It as dark, dirty and dingy. The front desk clerk greeted us wearing a tank top with his hairy armpits hanging out and a wad of chewing tobacco in his mouth. In all our years of traveling, we have never encountered a hotel like this and we have stayed at Quality Inns in the past. After we had dinner, we came back to the hotel, grabbed our bags and went across the street to the Hampton Inn. This will most likely be the last time we ever stay at a Quality Inn and we certainly will not recommend it to anyone.
於 2023 年 10 月住了 1 晚

10/10 優異

KRISTIE

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice!!
Very clean, rooms are small. Beds are comfy.
於 2023 年 10 月住了 1 晚

4/10 欠佳

Brandy

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 2 晚

2/10 很差

Stacy

伴侶同遊
不滿：整潔度和職員與服務
Paid cash, credit card was still billed, 3 different charges for more than double what our room cost. Talked to staff several times and they couldn’t get it right. Toilet in room didn’t flush so we had to change rooms after night one. When we came to check in there was no one at the front desk. Finally came and said they were “across the street at the gas station.” Chair in room was so dirty we didn’t even want to sit in it. Got a blanket and covered it up. I’ve never written a bad review before but felt this needed attention.
於 2023 年 10 月住了 3 晚

8/10 不錯

Kristina

家人同遊
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
Staff friendly. Bed clean. Bathroom clean. Very little warm water. Faculty falling apart. Ceiling peeling in bathroom, vent rusty, toilet seat broken in the 1sr room, loose in the 2nd, light shade broken, curtain torn, hallway dirty, entrance dirty and tiles broken and cracked. It you want a cheap room, this is it. If you’re looking for a 5 star hotel, it is not.
於 2023 年 10 月住了 1 晚

4/10 欠佳

Vicki

伴侶同遊
讚好：整潔度和職員與服務
不滿：設施服務和住宿狀況
Needs a lot of repair. Wallpaper was stapled to the wall to repair peeling. Ceiling was peeling in room and bathroom. Drapes were falling out of the wall. Staff were friendly, helpful and quick to respond. Room was clean and we received housekeeping service every day.
於 2023 年 10 月住了 3 晚

6/10 一般

Aaron

家人同遊
讚好：職員與服務
不滿：整潔度和住宿狀況
Honest Opinion
Well it was a decent place and nice location. Right off of I65, plenty of gas stations, few restaurants etc. service was decent , no complaints. I hear the breakfast is pretty decent but we over slept for that. My only complaints are overall cleanliness if the room, and i did kill one roach. There was a damp maybe mildew odor to the room as well. Other than that not bad of a place
於 2023 年 10 月住了 1 晚

8/10 不錯

Betty White

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 2 晚

2/10 很差

kathryn

多人同遊
不滿：職員與服務、設施服務和住宿狀況
nothing
於 2023 年 9 月住了 3 晚

8/10 不錯

Andrew

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Alright for one night stay
We stayed for one night, when we check in the gentleman was wearing a cut off short not very friendly. Room was clean but water temperature in the shower would keep goong back hot and cold.
於 2023 年 9 月住了 1 晚

4/10 欠佳

evelin

於 2023 年 9 月住了 1 晚

2/10 很差

WeS

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Room was disguisting
於 2023 年 8 月住了 1 晚

4/10 欠佳

Barry

不滿：職員與服務和住宿狀況
於 2023 年 8 月住了 1 晚

6/10 一般

真實旅客

家人同遊
讚好：職員與服務、住宿狀況和客房舒適度
Meh stay, but budget friendly.
It was average. Our first room had a nonworking A/C but the nanager was pretty nice and switched rooms for us. Breakfast was decent but waffle house competed. Worst thing quite frankly was the shady looking people that were hanging around nearby the hotel. They just made itcfeel kind if unsafe.
於 2023 年 7 月住了 1 晚

10/10 優異

Koji

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 1 晚

8/10 不錯

JOHN (KANSAS CITY)

於 2023 年 6 月住了 1 晚

4/10 欠佳

Thomas

家人同遊
不滿：整潔度、住宿狀況和客房舒適度
The sink in the bathroom didn’t drain, neither did the shower. Overall the hotel is just old and not kept up well.
於 2023 年 7 月住了 2 晚

6/10 一般

Travis

家人同遊
不滿：整潔度
The room was okay, had a very musty smell though. The breakfast was pretty much just pop tarts. The waffle batter was out.
於 2023 年 7 月住了 1 晚

10/10 優異

Amy

於 2023 年 7 月住了 1 晚

4/10 欠佳

shawn

親子同遊
讚好：職員與服務
不滿：整潔度和住宿狀況
Room was dirty, stains on the comforter, horrible dank smell in room and bathroom. Drawers unusable due to mildew smell. Extremely run down. Unsafe, back door to hall was open, didn’t even feel like there was a latch anymore. Anyone could walk right in. Handle to room was hanging and could probably be opened without key if you tried. Would never stay here again and likely will never stay at any of their other locations. First and last time at a “quality” inn.
於 2023 年 7 月住了 1 晚

6/10 一般

Kiley

親子同遊
讚好：職員與服務
不滿：整潔度
Pool area was dirty and smelled bad
於 2023 年 7 月住了 1 晚

10/10 優異

Sarah

家人同遊
讚好：整潔度、職員與服務和住宿狀況
My 6 year old absolutely loved the pool!! We definitely enjoyed our stay
於 2023 年 7 月住了 1 晚