8/10 Good
Verified traveller
19 Jul 2021
Liked: Cleanliness, staff & service
Verified traveller
Stayed 2 nights in Jul 2021
Hotel Burgstall
4.0 star property
Travelers can ski down mountain trails or simply take in lake views at this lakeside haven where relaxation meets adventure, with plenty to enjoy year-round.
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Photo gallery for Hotel Burgstall
Hotel Burgstall by the lake offers a peaceful retreat with a hearty breakfast buffet and ski shuttle. Guests can book spa treatments, shop on-site, or relax in the garden. WiFi keeps everyone connected, and multilingual staff provide helpful assistance throughout the stay.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
- Breakfast included
- Spa
- Pet-friendly
- Parking included
- Free Wi-Fi
- Restaurant
Room options
Check availability for these dates
Available filters for rooms
Showing 5 of 5 rooms
View all photos for Comfort Double Room
Comfort Double Room
Highlights
Soundproofed
Heating
Flat-screen TV
Rollaway/extra beds
Sofa bed
Cots/infant beds
Premium bedding
Private bathroom
- Mountain view
- 248 sq ft
- Sleeps 3
- 1 Queen Bed
View all photos for Comfort Triple Room
Comfort Triple Room
Highlights
Soundproofed
Heating
Flat-screen TV
Rollaway/extra beds
Cots/infant beds
Sofa bed
Premium bedding
Private bathroom
- Mountain view
- 301 sq ft
- Sleeps 3
- 1 Queen Bed and 1 Double Sofa Bed
View all photos for Comfort Single Room
Comfort Single Room
Highlights
Soundproofed
Heating
Flat-screen TV
Rollaway/extra beds
Premium bedding
Cots/infant beds
Private bathroom
Hairdryer
- Mountain view
- 194 sq ft
- Sleeps 1
- 1 Single Bed
View all photos for Family Room
Family Room
Highlights
Soundproofed
Heating
Flat-screen TV
Premium bedding
Cots/infant beds
Private bathroom
Hairdryer
Satellite channels
- Sleeps 4
- 1 King Bed and 1 Double Sofa Bed
Standard Double Room
Highlights
Soundproofed
Heating
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Satellite channels
Desk
- Sleeps 3
- 1 King Bed
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About the area
Located in Neustift Im Stubaital, Hotel Burgstall is in a rural area and on a lake. Sommerrodelbahn Mieders and Innsbruck Olympic Sliding Center are local attractions and those in the mood for shopping can visit Maria Theresa Street and Kaufhaus Tyrol. Travelling with kids? Consider Patscherkofel Mountain Bahn, or check out an event or a game at Bergisel Ski Jump. Take in the nearby slopes with cross-country skiing and downhill skiing, or try out other outdoor activities such as snowshoeing and sledging. Visit our Neustift Im Stubaital travel guide
Serlesstraße 3, Neustift Im Stubaital, Tirol, 6167
What's nearby
Achensee47 min drive - 65.1 km- Foesterhaus5 min walk - 0.4 km
- Elfer Gondola3 min drive - 2.8 km
- Ski Lift Neustift3 min drive - 2.8 km
- Elferbergbahn3 min drive - 2.8 km
Getting around
- Völs Station21 min drive
- Innsbruck (INN-Kranebitten)31 min drive
Restaurants
- Panorama Restaurant kreuzenjoch47 min drive
- Seestüberl3 min walk
- Leo Stadl Bar5 min drive
- Big Mike Burger3 min walk
- Salute14 min walk
About this property
Hotel Burgstall
Upscale family-friendly hotel by the lake
You can look forward to a free breakfast buffet, an airport shuttle and a terrace at Hotel Burgstall. Skiers and snowboarders can spend time on the slopes at this hotel, which offers a free ski shuttle, ski passes and ski storage. Treat yourself to a massage, a facial or a body treatment at the on-site spa. Free in-room WiFi is available to all guests, along with shopping on-site and a garden.
You'll also enjoy perks such as:
- Free self-parking
- A round-trip airport shuttle (surcharge), express check-out and express check-in
- A front desk safe, a billiards/pool table and tour/ticket information
Room features
All guest rooms at Hotel Burgstall include perks, such as premium bedding and first-run films, in addition to amenities, such as free WiFi and safes.
Extra amenities include:
- Bathrooms with baths or showers and free toiletries
- Flat-screen TVs with satellite channels and first-run films
- Heating, daily housekeeping and desks
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HK$2,581 total
includes taxes & fees
27 Mar - 28 Mar
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transport
- Free offsite parking
- Return airport shuttle (surcharge) on request
- Train station pick-up shuttle (surcharge)
- Free ski shuttle
- Free self parking on site
- Limited on-site self parking
Food and drink
- Free buffet breakfast available daily 7:30 AM to 10:00 AM
- A bar/lounge
- A restaurant
- Coffee and tea in common areas
Things to do
- Arcade/game room
- Billiards/pool table
- Full-service spa
- Playground
- Ropes course
- Sauna
- Shopping
- Ski passes
- Ski storage
- Steam room
Family friendly
- Arcade/game room
- Playground
- Soundproofed rooms
Conveniences
- Limited-hour front desk
- Safe at front desk
Guest services
- Housekeeping (daily)
- Multilingual staff
- Tour and ticket assistance
Outdoors
- Garden
- In the mountains
- On a lake
- Terrace
Full-service spa
- Aromatherapy
- Body scrubs
- Facials
- Hot stone massages
- Reflexology
- Sauna
- Sports massages
- Steam room
- Thai massages
Accessibility
- Lift
More
- 1 building
- 5 floors
- Built in 1992
- Designated smoking areas
- Fireplace in lobby
Room amenities
Bedroom
- Premium bedding
Bathroom
- Bathtub or shower
- Free toiletries
- Hair dryer
- Private bathroom
- Towels provided
Entertainment
- First-run films
- Flat-screen TV with satellite channels
Food and drink
- Limited room service
More
- Desk
- Heating
- Phone
- Safe
- Soundproofed rooms
Policies
Check-in
Check-in start time: 2 PM; check-in end time: 8 PM
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Express check-out available
Special check-in instructions
This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staffed during limited hours
At check-in, guests must provide a record of full COVID-19 vaccination
Information provided by the property may be translated using automated translation tools
Renovations and closures
The property is closed between 15 April and 6 June.
Access methods
Front desk (limited hours)
Pets
Pets are allowed for an extra charge of EUR 15 per pet, per day
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Children and extra beds
Children are welcome
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 4.80 per person, per night. This tax does not apply to children under 15 years of age.
We have included all charges provided to us by the property.
Optional extras
- Airport shuttle fee: EUR 80 per vehicle (one-way)
- Pet fee: EUR 15 per pet, per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
National rating
Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.
Property is also known as
Hotel Burgstall Neustift Im Stubaital
Hotel Burgstall
Burgstall Neustift Im Stubaital
Hotel Burgstall Hotel
Hotel Burgstall Neustift Im Stubaital
Hotel Burgstall Hotel Neustift Im Stubaital
Frequently asked questions
Is Hotel Burgstall pet-friendly?
Yes, this hotel allows dogs (limit 2 total). There's a fee of EUR 15 per pet, per day. Some restrictions may apply, so please contact the property for more details.
How much is parking at Hotel Burgstall?
Self-parking is free at this property; nearby parking is also free.
What time is check-in at Hotel Burgstall?
Check-in start time: 2 PM; check-in end time: 8 PM.
What time is check-out at Hotel Burgstall?
Checkout is at 11 AM.
Does Hotel Burgstall provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of EUR 80 per vehicle applies.
Where is Hotel Burgstall located?
Conveniently located near the ski slopes, this Neustift Im Stubaital hotel is situated in the mountains within 2 miles (3 km) of Foesterhaus, Elfer Gondola and Ski Lift Neustift. Elferbergbahn and Kreuzjoch Cable Car are also within 3 miles (5 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Hotel Burgstall Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
8.0
Location
9.0
Staff & service
9.0
Property conditions & facilities
Rating 10 - Excellent. 1 out of 4 reviews
10 - Excellent
1
Rating 8 - Good. 3 out of 4 reviews
8 - Good
3
Rating 6 - Okay. 0 out of 4 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 4 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 4 reviews
2 - Terrible
0
Reviews
8/10 Good
Roselyne, Orsay
18 Aug 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bon accueil, établissement au calme et très propre. Effort fait pour nous fournir le menu en français. Chambre agréable, à la fois moderne et typique, avec belle vue sur la montagne. Petit déjeuner correct.
Carte d'accès aux remontées mécaniques de la vallée offerte par l'hôtel très appréciable. Nous avons passé un très bon séjour.
Roselyne
Stayed 3 nights in Aug 2020
10/10 Excellent
Gabriele
4 Oct 2015
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Familiengeführtes Hotel der gehobenen Klasse
Wunderschön gelegenes Hotel, großzügiges Zimmer mit neuem modernen Bad. Wellness Bereich sehr gemütlich eingerichtet. Essen trotz sehr geringer Belegung (außerhalb der Saison) sehr reichhaltig und sowohl qualitativ und optisch ausgezeichnet. Service sehr gut, Mitarbeiter freundlich und hilfsbereit.Besonders haben uns die Wandertipps vom Seniorchef gefallen - sind sehr empfehlenswert.
Gabriele
8/10 Good
Verified traveller
10 Feb 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified traveller
Stayed 1 night in Feb 2019