Really bad stuff, the glasses lady at the front desk told me have to come down to use the debit card for incidental or she will call the security to ask me to leave! And btw, I paid the reservation already. Just for incidental card for the extension.
The I would never come back again because of her. Used to live here a lot, but being stupid
peter
於 2023 年 12 月住了 1 晚
4/10 欠佳
peter
2023 年 12 月 30 日
不滿:職員與服務和設施服務
I lived in Sonesta lots of time, but it’s getting worse and worse. The attitude of the front desk and reckless knocking door. And the stuffs here seems don’t care their business especially the lady with glasses being very stuburn.
peter
4/10 欠佳
peter
2023 年 11 月 16 日
不滿:職員與服務
I’ve been here before, but the service here become horrible. Housekeeper starting to knock the door at 11:00am, and keeps coming even after told the front desk I would renew the room and I did. The front desk would force you to come down no matter you sleep or not just for the incidental charger even you already paid the reservation! ! ! The service is bad as hell and probably one of the worst sonesta I’ve ever lived. Don’t think I would ever come back.
peter
10/10 優異
Zhuo
伴侶同遊
2023 年 10 月 22 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
excellent
Zhuo
於 2023 年 10 月住了 2 晚
10/10 優異
Libin
家人同遊
2023 年 7 月 16 日
讚好:整潔度、職員與服務和住宿狀況
舒適、乾淨
Libin
於 2023 年 7 月住了 1 晚
6/10 一般
Tianyi
2023 年 4 月 11 日
讚好:整潔度
不滿:住宿狀況
Tianyi
於 2023 年 4 月住了 4 晚
10/10 優異
xxx
2023 年 3 月 23 日
讚好:整潔度、職員與服務和住宿狀況
xxx
於 2023 年 3 月住了 2 晚
8/10 不錯
Wen Wen
家人同遊
2022 年 10 月 6 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good
Wen Wen
於 2022 年 9 月住了 4 晚
8/10 不錯
Ye (Miami)
商務旅客
2022 年 9 月 16 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
其他都不错,但停车需要付费,而且还不便宜,
Ye
於 2022 年 9 月住了 1 晚
10/10 優異
Yipu
2022 年 9 月 11 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Yipu
於 2022 年 9 月住了 1 晚
8/10 不錯
Sy-pin
伴侶同遊
2022 年 4 月 17 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
整潔、床墊、枕頭都很舒服
Sy-pin
於 2022 年 4 月住了 1 晚
6/10 一般
Chen
2022 年 3 月 18 日
讚好:整潔度和職員與服務
Wifi is not working at all.
Chen
於 2022 年 3 月住了 3 晚
4/10 欠佳
Julian
家人同遊, 寵物同遊
2025 年 7 月 30 日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Vanessa was horribly rude and unprofessional.
Her Manager Ashanti was a little better but still rude and short with me and my girlfriend.
I thought at first maybe they were just having a bad day but all three days we were there we received the same energy.
I had stayed at this hotel in the past and didn't have these issues.