Isabela Family Hotel

"Everyone we interacted with was friendly and courteous. Even the "nature view" casitas can still see the ocean, and we loved having our own private pool, although the hotel pool is beautiful, too. The adventure experiences with Jorge were highlights of the trip—we did an ebike tour and learned how to eFoil on the river, neither of which we'd ever done before. The food at the restaurants was fresh and delicious, even though the service was pretty slow. I highly recommend the quick hike down to the beach, where you can crack open a coconut with a rock and drink the water while watching the waves crash along the rocks."

"Muy buen hotel. Súper acogedor "

"No room phone connected, nobody to answer the phone when you call the lobby using google maps number and nobody at the front counter for over 20 min while i was trying to figure out if there was a timer or a button since the hot tub was the same temperature as the cold pool. Also they charge for basically everything to expect to spend an additional 80+ per person if you plan on having one meal and a couple drinks there. "

"Excellent "

"VMH has been a place where my family has vacationed since 2010 and this time around we found the accommodations to be subpar. If you’re looking for a room at the beach , this is a good one , but after having issues with the reservation and getting two random rooms, not what we called and agreed with on the phone with a representative, twice, we ended up leaving and staying somewhere else. In addition during the week the security is weak and a group of people in the villa above where partying till 4 am with no security answering phone or doing rounds to keep the noise down. It was a terrible first night and the party folks became aggressive and started insulting me when I asked them to keep it down. Sadly a poor experience here. I recommend that you book by calling the Parador. They do not know what to do with these reservations online. They mix everything up. Better call them. "

"Excellent service"

"The staff were welcoming and friendly, creating a great first impression. My room was clean and comfortable, with excellent air conditioning, though its location near the bar meant it could get a bit noisy at times. That said, the hotel did a good job managing noise levels by lowering the music later in the evening. The gym was well-equipped and exceeded expectations, and the beachfront location is unbeatable, especially for the incredible sunsets. I’ll definitely be back. "