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Reviews of Miramare E Castello Hotel

5 out of 5
Miramare E Castello Hotel
Via Pontiano 5-I, Ischia, NA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 196 out of 295 reviews" "
Rating 8 - Good. 73 out of 295 reviews" "
Rating 6 - Okay. 15 out of 295 reviews" "
Rating 4 - Poor. 4 out of 295 reviews" "
Rating 2 - Terrible. 7 out of 295 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Liked: Staff & service, property conditions & facilities
Everything
Stayed 2 nights in May 2024

2/10 Terrible

Stephen

Stayed 2 nights in Nov 2023

10/10 Excellent

Katherine, Greenwich

Travelled with family, Travelled with partner
This hotel was delightful! The location was spectacular. We had fabulous views of the sea and the Costello Aragonese. We were able to walk into town for shopping and restaurants. But the restaurant at the hotel was excellent. Only tip- if you want a table closest to the water- make that request before you arrive. We never did get one for dinner.
Stayed 3 nights in Oct 2023

10/10 Excellent

David, WARWICK

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

KIRK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect beachside staff very nice
Stayed 2 nights in Oct 2023

10/10 Excellent

brigitte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old-school Europeen class
This hotel is perfect! Old-school charm and class, without being snooty. The location is perfect, in town and next to the castle. Lovely private beach, excellent restaurant. The staff was professional, courteous and helpful. I highly recommend the place.
Stayed 4 nights in Sep 2023

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location with extremely comfortable rooms (the bed was unbelievably comfortable) and the most kind and accommodating staff I've ever encountered, and a special mention to Agostino in the bar who was a wonderful person to meet. We were genuinely sad to have to leave and i would go back in a heartbeat.
Stayed 4 nights in Sep 2023

10/10 Excellent

PAOLO

Travelled with partner
Liked: Staff & service, property conditions & facilities
Great location and amazing views. Don’t miss the spectacular sunrise in the morning. Worth waking up early for it!
Stayed 3 nights in Sep 2023

10/10 Excellent

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get around. Everyone is very friendly.
Stayed 2 nights in Sep 2023

10/10 Excellent

JAMIE

Stayed 4 nights in Sep 2023

10/10 Excellent

Peter

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Our room, and particularly the view from our private corner balcony, was spectacular! It blew away anything we've ever had anywhere. The rest of the property was truly luxurious as well. Only complaint is that the shower (which was also luxurious) drainage was not well designed and the drain slow/semi-clogged as well, so the water overflowed throughout the entire bathroom and even into the living room area of the suite! It's hard to believe that they weren't aware of this problem although the front desk insisted that they were unaware (and unapologetic).
Stayed 2 nights in Sep 2023

10/10 Excellent

Emily

Stayed 3 nights in Aug 2023

6/10 Okay

Erin

Liked: Staff & service
Stayed 2 nights in Jul 2023

10/10 Excellent

Nabil

Stayed 2 nights in Jul 2023

10/10 Excellent

Andrew

Travelled with family
Liked: Property conditions & facilities, room comfort
Had a baby with us and hotel kindly upgraded us to a larger room so the cot fit with a little more space. Superb breakfast spread and wonderful private beach set up. Would definitely stay again.
Stayed 5 nights in Jun 2023

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Great staff. Great food
Great place. The staff were all very friendly, professional and efficient. The rooms were very clean and comfortable. The food was of a very high standard. All in all a fabulous place to stay.
Stayed 4 nights in Jun 2023

6/10 Okay

Matthew

Disliked: Staff & service, room comfort
Rude manager and horrible beds
The manager was very rude and not helpful with an issue we had prior to check in. The beds were the worst we have ever slept on and the room was very small. The hotel was in a good location close to shops and restaurants.
Stayed 2 nights in Jun 2023

10/10 Excellent

Omar

Stayed 1 night in Jun 2023

10/10 Excellent

WILLIAM

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
My favorite hotel during our 3 week vacation. It was beautiful and spotless. It has a beautiful view of the castle. The outdoor pool area was beautiful but the rain kept us from being able to use it.
Stayed 2 nights in May 2023

6/10 Okay

Rebecca

Stayed 3 nights in May 2023

8/10 Good

Janak

Travelled with partner
Liked: Cleanliness, staff & service
Great location and facilities such as pool, beach, thermal pool which residents can use for free in their other location across the road. The hotel lounge area is very nice and breakfast selection is good. However, the rooms are tiny, barely any space to move around, and they are in dire need of redecoration. The electronics in particular need to be modernised completely. The room was extremely hot and the AC too old to do anything. Sleep was difficult because of the heat. Nice common areas, but rooms are too old.
Stayed 2 nights in May 2023

10/10 Excellent

Kristina

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pretty, beautiful location and views. The rooms were a little dated but still very clean, nice size. Great bathroom and linens. Would love to see better pillows. The rooftop restaurant was amazing -- from the service to the food. Outdoor patio and beach were spacious with lots of comfortable seating option. Nice walk to Porto while allowing for a little more privacy and quiet than a hotel closer in would have been
Stayed 2 nights in Apr 2023

10/10 Excellent

Cindy, The Pas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accommodations!! Large rooms, friendly and helpful staff!! And the location was superb. Highly recommend!!! Can’t wait to return to Ischia and this hotel!!

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay in off the beaten path Ischia
Beautiful location and hotel. A little dated in some parts, but excellent overall. Would have liked to see some mesh nets to be able to leave the window open and hear the sound of the sea. Mosquitos were a big problem as there were about 20 in the room waiting for our arrival. We had to go on a killing spree to get rid of them. Great breakfast and service throughout.
Stayed 1 night in Nov 2022

10/10 Excellent

Wendy, Omaha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent!
Stayed 6 nights in Oct 2022

10/10 Excellent

Shuai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful amenities and amazing view of the castle island. Complementary continental breakfast was above average with lots of selections. Worth the value and exactly we were hoping to get from booking here. It is a bit far from the ferry port if you are only here for a night, cost 20 Euros just for a short tax ride but yet it is not walkable with luggage. If you are hopping along the islands and the Amalfi coast then I would recommend staying closer to ferry/train/bus connection areas. If you REALLY want to stay in Ischia for 3 days, then yea this is a pretty good place.
Stayed 2 nights in Oct 2022

10/10 Excellent

Gen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning views from the room. The service was wonderful. We stayed 2 nights and it was the highlight of our trip to Italy. Recommend !!
Stayed 2 nights in Oct 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel.
We had a room with an amazing view of the sea. The hotel is located away from the port so not crowded. A short walk to the Aragon castle.
Stayed 2 nights in Oct 2022

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was wonderful. We had a sea view room that had a spectacular view of the castle & islands & the beach & pool areas. We loved it and enjoyed hearing the waves at night. Very clean room & facility. Great breakfast buffet! Staff was pleasant & helpful. We would definitely stay here again.
Stayed 3 nights in Sep 2022

6/10 Okay

andrew

Liked: Staff & service, room comfort
Disliked: Cleanliness
Hotel staff excellent, food excellent, rooms and pools are smaller then expected, beach excellent, location excellent. Biggest negative my wife got bitten by something in the room she had bits all over her legs. Maybe bed bugs not sure. I did see some bugs on the walls for this reason I have to give this hotel a overall 3 stars
Stayed 2 nights in Sep 2022

10/10 Excellent

Jeffrey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with close to the beach access and wonderful views.
Stayed 2 nights in Sep 2022

10/10 Excellent

Adrienne

Stayed 1 night in Sep 2022

10/10 Excellent

Wendolyn

Stayed 2 nights in Sep 2022

10/10 Excellent

Elbrun

Stayed 7 nights in Aug 2022

10/10 Excellent

TALYA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was gorgeous and right next to the local water taxi. The staff were kind, attentive, and room service and other services were almost barely seen or heard which I always think is nice as you come back to clean and quiet rooms. Pools, food, and beach were all great. The best part- VIEWS! IMPECCABLE!
Stayed 3 nights in Aug 2022

10/10 Excellent

Elbrun

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, great music in the evening, mud baths near by , super clean linens, great breakfast Breakfast room stuffy...needs open window or AC
Stayed 7 nights in Aug 2022

10/10 Excellent

Faye

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truly wonderful hotel
Loved this hotel! Wonderful location, amazing views, the staff couldn’t have been more helpful, nice breakfast, comfortable rooms. Will definitely be back!
Stayed 4 nights in Jul 2022

10/10 Excellent

Autumn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time in Ischia
Room with terrace was wonderful. Great view, spacious and loved the welcome bottle of Prosecco and cookies. Water presume was fabulous, large bathtub/shower, and wall mounted hair dryer was nice to have. Small refrigerator which was stocked with water, cokes, and juices. Almost blackout shades were nice because sun rises early! La Lampara restaurant was great and the breskfast buffet was out of this world! Incredible! Service was welcoming and accommodating . The views were fantastic, too. It was a fantastic experience and I would love to stay here again!
Stayed 2 nights in Jul 2022

10/10 Excellent

Luca

Stayed 3 nights in Jun 2022

10/10 Excellent

Holly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 3 nights in Jun 2022

10/10 Excellent

Jaclyn

Liked: Staff & service, amenities, property conditions & facilities
So amazing. Would highly recommend and would stay here many times more…
Stayed 7 nights in Jun 2022

10/10 Excellent

Terri

Stayed 3 nights in May 2022

10/10 Excellent

Andy

Stayed 4 nights in May 2022

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2022

6/10 Okay

Irene

Liked: Cleanliness
Disliked: Property conditions & facilities
This hotel is rated as five star, that’s a joke, it’s barely a 3 star. It hasn’t been renovated in 40 years, if ever. Everything about it including bath fixtures, plugs, furniture is super dated. The hair dryer is from the 70s barely blows cold air. The main lobby and dining room are decent. They had nerve to charge extra for omelet, never saying it wasn’t part of breakfast. Breakfast itself was mediocre at best. The only positive thing is view of castle and beach location. 10 mnt walk to town with shops and restaurants If you’re looking for 5 star hotel, this isn’t it.
Stayed 3 nights in Sep 2021

8/10 Good

Elbrun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most delightful
Stayed 7 nights in Jul 2021

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning
We stayed in 2 hotels on Ischia and the Miramare E Castello was by far the best, amazing in fact. We went during the Italian August holiday week so every where was incredibly busy but within the hotel particularly during the evening it was a beautiful sanctuary. The location is perfect being very near to the church and restaurants, the service was exceptional, staff were accommodating and pleasant which was a refreshing change to the service we received outside of the hotel. The roof top hot tub and bathing area were really quiet compared to the beach below and we couldn't believe we had the terrace to ourselves the majority of the time. Yes it is expensive but worth it. The restaurant on the beach had delicious food, probably one of the best steaks I have had. The views were stunning. We are planning another trip to the island during a quieter time and we will only stay at this hotel. Tip if you are going to Ischia during August book your restaurants in advance.
Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best hotel to discover Ischia
Amazing stay, perfect spot for Discovering. Next time we will stay at least 2 days. Service was above and beyond (car rental, taxi, private access to the beach, restaurant reco)
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Four Star Hotel On The Beach.
The restaurant staff were all amazing. This Hotel is a four star hotel. The location is right on the Sea; the waves almost come right up to the hotel. The air conditioning system is extremely loud; and you cannot set a specific temperature. The rooms are so so so very tiny. The hairdryers need to be replaced; maybe 30-40 years old. Spectacular views from the roof top of the hotel. Outside Jacuzzis are cold. We had a nice stay overall. The restaurant downstairs: excellent food presentation, superb service, Food was all delicious and very tasty desserts
Stayed 1 night in Jun 2020