Unfortunately they put us (family with 2 little kids) in a room with several spots of black mold. Service on-site tried to find another room, but no availability for our entire stay, so we needed to change hotel. Communication later has been terrible, management didn’t respond to my calls and e-mails and declined any responsibility through Expedia.
staff was friendly and it’s a nice location. Please be aware that you need to budget in having breakfast off-site. The kids pool was filthy and you don’t want to swim there at all.
We moved to Hotel Xaloc, it’s a little bit more costly, but breakfast is included and it’s way better maintained.
Tobias
於 2024 年 2 月住了 7 晚
6/10 一般
Leo
2024年4月20日
讚好:整潔度和住宿狀況
不滿:職員與服務
Todo excelente excepto que el personal del restaurante se comió el pastel que había solicitado me guarden en el refrigerador. En la recepción tuvieron que pagarme la mitad del pastel.
Leo
於 2024 年 4 月住了 2 晚
8/10 不錯
Dominik
2024年4月9日
讚好:整潔度、職員與服務和住宿狀況
Staff Really nice…. Room was ok..pool ok as well
Dominik
於 2024 年 4 月住了 1 晚
10/10 優異
Alinka
家人同遊, 伴侶同遊
2024年4月8日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Lugar increíble
Alinka
於 2024 年 4 月住了 3 晚
10/10 優異
Lorena
家人同遊
2024年3月25日
讚好:整潔度、職員與服務、設施服務和住宿狀況
I almost canceled when I saw the negative reviews but Villas Tiburon is a lovely place. Beautiful gardens. adorable doggie and right on the beach. Yes they dont move the seaweed but I live in SD and Im use to seeing seaweed on the beach. Nice quiet place where you can just relax and enjoy- want more luxury then pay the other hotels around the area their price instead. I would recommend this hotel.