The electricity went out several times. No extra towels, safe, use of washer and dryer. Property manager didn’t take care of things in a timely manner.
Heather
2025 年 6 月入住 4 晚
10/10 超赞
Ambar
2025 年 6 月 21 日
满意:住宿条件和设施,清洁度
Beautiful property, very clean & spacious rooms. My only complaint is the beachfront is a bit misleading. The ocean is full of growing plant life, grass, seaweed & I was unaware of that. I understand it’s part of the wildlife and needs to stay there but I wish I had known ahead of time. Still fully enjoyed my time there! :)
Ambar
2025 年 6 月入住 4 晚
10/10 超赞
STEPHANIE
2025 年 6 月 13 日
STEPHANIE
2025 年 5 月入住 3 晚
10/10 超赞
Kristen
2025 年 5 月 21 日
满意:清洁度、服务设施、住宿条件和设施
We had a fantastic stay at the Artila - the property was absolutely stunning, all the bedrooms were extremely spacious and the beds very comfortable. The outdoor space was also great and had a really nice pool. It’s about a 10 minute drive from the main part of isla mujeres. Jose was also extremely accommodating.
Kristen
2025 年 5 月入住 3 晚
6/10 一般
Candi
2025 年 2 月 10 日
满意:住宿条件和设施
不满意:清洁度
We did not get the elite condo we reserved. Instead they gave us the lowest tier with bunkbeds. Although it is beautiful It smelled like mildew. They are still building so nothing was open the (bar, lounge, or grill area) and they were banging all day which is disturbing while vacationing. We couldn't lay at the pool bc they were concerned about debris falling on us. We had limited towels and the refrigerator was filled with left over open wine and half empty sodas. I never leave bad reviews, I think this place has a lot of potential in the future but they should not be renting it as of yet.
Candi
2025 年 2 月入住 5 晚
8/10 还可以
Trisha
与家人出行
2024 年 12 月 5 日
满意:住宿条件和设施,清洁度
Property was very nice, would have liked a bar and cafe on site. They allow private events so we didn’t get to use the pool 1 day because there was a private event. We had some issues with the electric but I’m sure that will be fixed.