“La estancia en Eclypse de Mar fue estupenda por sus instalaciones, pero especialmente por el personal. Todos fueron un encanto, desde el equipo de limpieza hasta recepción, restaurante y cocina. Siempre fueron amables y atentos y, sin duda, hicieron que nuestra estancia fuera de 10.
Sin embargo, creemos que deberían mejorar bastante la comunicación con los huéspedes. Hicimos la reserva a través de Expedia, donde se indicaba que el check-in era a las 13:00. Al llegar, nos informaron de que,……
“What a gorgeous beach! This was a magical place with the friendliest staff, a great restaurant, and beautiful accommodations. I chose the Jungalow room because I wanted to be immersed in nature. The structure was rustic, but it was so cool hearing all the jungle noises while I slept. The shower was also big and open to the jungle, which was really cool. My friend chose a newer air-conditioned room, which was really lovely. We met travelers from all over and we’re having breakfast with them by……
“We stayed for four nights in the jungle lodge with ocean view. The lodge and view were excellent. The lodge is rustic but comfortable, with excellent air conditioning, clean bedrooms and bathroom. We got a kick out of the outdoor showers! The staff were helpful and attentive, however, the primary way of communicating is via WhatsApp and the responsiveness and clarity could use improvement. The pool, beach and zipline are all worthwhile experiences. The hotel staff will help you reserve……
“The rooms are very spacious n comfortable. Breakfast is offered at a beautiful restaurant near by. The front desk people were very helpful w suggestion, they even coordinated the day trips. The air conditioner unit was a must, helped to sleep well at night.”
“The hosts Naty and JC were excellent. Very responsive, friendly, helpful with transportation assistance and tour offerings. Breakfast was top tier as was dinner. Would highly recommend”
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