The food was below my expectations and unfortunately gave me an upset stomach. In terms of cleanliness, the hotel needs to immensely improve. Too much dust is gathered everywhere in the room. Really disappointed by the fact that Shangrila is a worldwide recognised brand, but could not provide clean and comfortable rooms. Location is troublesome, in the middle of nowhere. However, the service was hospitable and kind.
Saba
2024 年 8 月入住 1 晚
6/10
Sompong
2024 年 7 月入住 1 晚
6/10
Wajid
2023 年 8 月入住 5 晚
8/10
The best part of the stay was food and view. Sadaqat at the saffron restaurant really took care of us and served us with smile. Reception staff can learn from Sadaqat on how to be courteous and smile. Late night at 3 am was loud banging of the door, I called reception and no one picked up, I gave up after 15 mins, the sound didn't stop until morning. Check In and Reception staff service is zero but food/restaurant area is top notch and view was awesome it was quiet retreat away from city
Atif
2023 年 7 月入住 2 晚
10/10
Great location, tastefully renovated rooms. We had family suite and executive King room.
Hammad
2022 年 8 月入住 2 晚
10/10
Khalid
2021 年 9 月入住 3 晚
4/10
真实旅客
2021 年 7 月入住 1 晚
10/10
Nice quite place to have holidays with friends and family. also good for conference and seminars
真实旅客
2019 年 7 月入住 2 晚
6/10
Hotel needs maintenance very bad. Took half an hour for hot water to run. Poor heating system. Room was cold. No heat vent in bathroom. Bathroom extremely cold.
真实旅客
2018 年 3 月入住 1 晚
8/10
Good except the heat was running at full blast and there was no thermostat to control it. Room service was good but a bit too expensive.
Bashir
2018 年 2 月入住 2 晚
8/10
Nice place but needs structural improvement. Some outlooks are shabby.
jaz
2018 年 1 月入住 1 晚
10/10
Hafiz Umer
2018 年 1 月入住 1 晚
8/10
The rooms were beautiful. If you can get the executive room you feel like you're in heaven. I loved the atmosphere and the staff was available at all times. Lee in mind their restaurant is delicious but their timing ends around eleven thirty.
Sidra
2017 年 8 月入住 1 晚
8/10
It was a good stay, clean and peaceful place.
There is a nice play area for kids.
Food is expensive, my 10 years son was surprised to see 69 Rs price tag on a 10 Rs Lays chips pack.
The room rates on hotels.com are over priced, especially for family suites, which was available at 100$ less if you pay on the counter.