2/10 糟糕
Luay
2025 年 11 月 18 日
不满意：住宿条件和设施，服务设施
I stayed 3 nights at the Baron Hotel in Istanbul and the experience was really disappointing. It started with the coffee bar in the lobby where the lady working there was rude, and the WiFi barely worked the whole time. My room was right under a loud restaurant, and even though the hotel lists all rooms as air-conditioned, the AC didn’t work at all. I had to keep the window open 24/7 just to get some air, which meant constant noise from outside.
Basic amenities were also a problem. The soap dispenser was empty and never refilled, there was no water or tea kettle in the room, no tissue box, and not even a towel rack in the bathroom. The shower water turned cold after five minutes. The fitness center didn’t open until 3:00pm, and the guy working there acted strange and even got angry that I was exercising with a long-sleeve shirt on—he actually wanted me to take it off, which made no sense.
At the reception, only one girl spoke English; the men didn’t and they didn’t smile or engage with guests. Breakfast wasn’t good either—very few options and the boiled eggs were frozen cold. When I called around 7pm on a Saturday to ask about room service and the restaurant, they told me everything was closed.
Even the other guests behaved unusually; people stared in a weird way and the overall atmosphere just didn’t feel like a normal luxury hotel experience.
Overall, nothing matched the way the hotel presents itself, especially the false claim that all rooms are air-conditioned
Luay
2025 年 11 月入住 3 晚