DONT REPEAT MY MISTAKE, DO NOT STAY HERE
This hotel is the ONLY REASON I HATED ISTANBUL.
THE WALLS ARE THINNER THAN PAPER. FROM MY ROOM, I CAN HEAR OTHER ROOM PEOPLE TALKING (in normal tone, they are not shouting). Also I heard the TV, and I CAN EVEN HEAR FROM OTHER ROOMS WHEN WE ARE BOTH IN THE BATHROOM.
After several discussions on my morning, the "night manager" offered to compensate us with a free airport shuttle. The moment he finished his shift, he sent me a message mentioning that they can not arrange the shuttle and blocked me. This generated me more logistics problems, completely ruining my stay at the city. (screenshot attached) And, for worst, NONE OF HIS CO WORKERS were able to assume the responsability NOR MANAGED TO FIX ANY OF THE SITUATIONS.
Personnel of the hotel lacks of profesionalism and the behave disrespectfully.
If you are coming on vacatios, know that Istambul is magic but really energy demanding. If you want to keep it that way (magic) and be able to enjoy it. DO NOT STAY HERE