The room was extremely loud, near an ice machine that sounded like an avalanche everyday at 6AM. Couldn't get much rest. Paper thin walls unfortunately. The "bistro" is closed, has been for a year, which I wish I knew prior to booking. There is just an onsite small bar with a limited menu of snack-like appetizers. The spa was impossible to reach, they finally got back to me after my trip was over and I was back home. There is no pool nor jacuzzi. The picture of people sitting around a pond in adarondak chairs on their website is very misleading, this was a murky pond overgrown with brush and no adaronacks. The campfires and smores are actually part of a nearby hotel, not La Tourelle, so when we went they had to decline us because they didn't have enough supplies to feed both us and their guests. The wifi is horrendous with no option to upgrade. The towel rack to hang your towels in my rooms was directly over the toilet, yuck. Lastly a pipe burst while we were there, closing the spa completely and filling the entire floor with the smell of feces. We eventually left a night early due to all of this discomfort and when doing so the manager was very defensive and not once expressed any empathy. The sign and all branding says, "Hotel - Bistro - Spa" which during my stay was true, lie, and then closed without communication or accomodation. She said it was my fault for not booking with the spa weeks prior to my vacation. I don't think that's acceptable.