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"Staff were very helpful and buffet was well managed though very busy at times. The onsen was of good size . Beautiful views. "

"The staff were very responsive and friendly. The hotel was also very warm and inviting - they lit the fireplace on some nights and there were fun amenities in the lobby like hammocks and a foosball table. My 9 year old daughter loved the kid's club and was there before dinner everyday. My husband and I also loved the gym - it was very clean and well equipped. The onsen was also wonderful, especially the outdoor section. The breakfast buffet selection was very wide and we needed a couple of days to finish discovering all the dishes. Parking was free and very convenient - we were able to park very close to the lobby. The room was spacious and had a huge powder room and a very clean shower and bath area. Housekeeping was very good at making sure we were well supplied with drip coffee and bottled water everyday. The only small downside was the distance between the hotel and the closest town. Thankfully we drove, so it wasn't difficult to get in and out. The surrounding area is beautiful and we would love to visit again not just for the hotel, but also for the scenic spots!"

"goated"

"Staffs are really nice! We would definitely go back !"

"We were pleasantly surprised with the room. Convenient for Kurobe Gorge Train. Great value."

"This is such an easy place to stay when visiting the small yet profoundly beautiful city of Joetsu!"

"Great location and clean "

"Loved our room! Everyone was friendly and the onsen was remarkable. "

"Less expensive and budget friendly. Amenities available like Onsen and table tennis. Laudry is also available. Distance is the disadvantage. It's a little far from the city center although still walking distance. "