Jackfield Spa Hotel

"Unfortunately not long before our booking we were told a party would be noisy till midnight, then although you make bookings for families i was told the children could not use the pool. The hotel and grounds were beautiful but the room could have been better. The bath was coming away from the front, the curtains were hanging off its hooks and let the light in the morning and the menu for room service was stained. We did enjoy the breakfast which was delicious."

"The staff were friendly. Free parking was a bonus. The hotel has a gym/spa that is well run and the facilities were great. The hotel has a bar/restaurant which we did not eat at because the prices were very high. There is also a Starbucks in the lobby. I would highly suggest upgrading your room to a club room. These rooms are in a different section of the hotel and come with, late checkout, a coffee maker, and gym/spa access..plus this area was quieter. The only thing that put us off was the amount of used bottles and dishes just laying around by the elevator. Also, we lost water pressure for about 30min for some reason. Other then that it was ok for a 1 night stay. We stayed here because we went to an event at the black country museum and it was only a 10 min walk away. "

"£10 per person per day to use spa so didnt bother. Would have liked it to be included."

"we've stayed at the telford golf and spa many times and is always our go to hotel when we are in the area."