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Reviews of Flat Creek Inn

2 out of 5
Flat Creek Inn
1935 N. HWY. 89/26, Jackson, WY

Reviews

8.6

Excellent

Rating 10 - Excellent. 488 out of 1001 reviews" "
Rating 8 - Good. 350 out of 1001 reviews" "
Rating 6 - Okay. 102 out of 1001 reviews" "
Rating 4 - Poor. 38 out of 1001 reviews" "
Rating 2 - Terrible. 23 out of 1001 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Corey

Liked: Cleanliness, staff & service
Convenient location for visiting Grand Teton. Room was clean and spacious with convenient parking. Furnishings were a bit worn (bathtub and mattress) but everything worked for the most part. I did have an issue trying to operate the microwave while the TV was on — it kept tripping the surge protector. So I just used microwave with the TV off.
Stayed 4 nights in Apr 2024
Response from korinne on 22 Apr 2024
Now this is good feedback. We will work on fixing this issue today. What a pain. Looks like you are pretty smart to find a work around. Thanks and have a wonderful trip.

2/10 Terrible

Leslie

Stayed 1 night in Apr 2024
Response from korinne on 29 Apr 2024
Oh Leslie, We are terribly sorry that we didn't meet your expectations. We will try harder. Have a great trip.

10/10 Excellent

Kendra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little rustic place just out of Jackson.
Stayed 2 nights in Mar 2024
Response from korinne on 25 Mar 2024
This is a darling sentence. We may need to make it our tagline. :-)

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from korinne on 25 Mar 2024
Jacob, you are the bomb. Thanks a ton.

2/10 Terrible

DeAnna

Stayed 1 night in Mar 2024
Response from korinne on 9 Apr 2024
DeAnna, We are truly sorry that we didn't meet your expectations. We will try harder. Have a wonderful spring.

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great little hotel. Beware there lobby closed at 5 pm and do check inn is complicated after that. The staff was awesome. Just strange close check inn do early.
Stayed 1 night in Mar 2024
Response from korinne on 11 Mar 2024
Hi Amy,In the summer when we are crazy busy, we stay open until midnight. In the winter when we are slow, we close earlier. We are just a mom and pop motel in Wyoming. It would be hard to find staff during the off season when many of them are away at college to cover this. I'm sorry. After hours the keys are in a locked box on the side of the lobby. The codes to unlock the boxes are sent to each guest. Have a wonderful spring.

8/10 Good

Lisa

Was clean and comfortable
Stayed 1 night in Feb 2024
Response from korinne on 26 Feb 2024
Lisa, you are very kind. Thank you so much for staying with us.

10/10 Excellent

Janna, Porterville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, Flat Creek Inn is great! Love being so close to the Elk preserve!
Stayed 3 nights in Feb 2024
Response from korinne on 26 Feb 2024
Janna, This may be my favorite review of the week. Thank you for your kindness.

10/10 Excellent

Kelly, Union

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, friendly and accommodating staff and great price point!
Stayed 3 nights in Feb 2024
Response from korinne on 26 Feb 2024
Kelly, Thanks for staying with us and a bonus thanks for taking the time to leave a review. You are awesome.

2/10 Terrible

Mark

Stayed 1 night in Feb 2024
Response from korinne on 25 Mar 2024
Oh darn Mark. I wish there was some info here so that could know what to work on. Super sorry that we didn't meet your expectation. This is our only 1 star review on Expedia all year and we feel bad about it. Have a sweet spring season.

10/10 Excellent

Alejandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great location perfect for our needs
Stayed 3 nights in Feb 2024
Response from korinne on 12 Feb 2024
Alejandra, Thank you. We think so too. :-)

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Have stayed there twice and impressed with everything.
Stayed 2 nights in Jan 2024
Response from korinne on 5 Feb 2024
Gerald, You have made our day! Thanks for being a repeat guest.

10/10 Excellent

Natalie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was neat to hear the elk and coyotes around the property
Stayed 3 nights in Jan 2024
Response from korinne on 29 Jan 2024
Oh! This is my favorite review of the week! Yes, it is so awesome.

10/10 Excellent

Ti

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Nice view from the unit. Staff were extremely friendly.
Stayed 2 nights in Jan 2024

8/10 Good

Kamela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Older property but rooms were clean. TV channel selection was great! Property is directly across from the elk refuge! Office closed at 5:30 pm. Had trouble with the heater first night. By the time we realized it, there was no one there. Next morning was told someone would be there to fix it which to some degree they did. Still not completely fixed. Housekeeping staff was super nice. I wouldn’t bother selecting the “mountain view”.
Stayed 2 nights in Jan 2024
Response from korinne on 29 Jan 2024
Thanks Kamela! It sounds like you had a nice stay. I will talk with the mangers today on the HFAC.Have a great day.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kitchenette room was nice
We had the room with the kitchenette. It was very clean and had all necessary pots and utensils for 4 people. Also had a new clean sponge, detergent, and paper towels. Beds were comfortable. Only warning: while the inside of the room was absolutely up to date, the building is older and not very noise insulated. We would hear the neigbors above us walking and the snow shoveling around 6 am was very, very loud. Overall though great experience.
Stayed 2 nights in Jan 2024
Response from korinne on 22 Jan 2024
Hi Anon,Thanks for this very informative post to help out future travelers. We talked about some new ideas on the noise. Stay tunned. Have a great new year.

10/10 Excellent

Robert

Travelled with family
Liked: Staff & service
Budget and tidy place to stay for a few nights, cook your own food, and get on the road easily. With a kitchen I’d expect a larger coffee pot, and a baking sheet would have been helpful (I used foil instead, lucky I had some). Nice view across the highway of the elk reserve fields.
Stayed 3 nights in Dec 2023
Response from korinne on 15 Jan 2024
Robert, these are GREAT suggestions. We will discuss them as a management today. Thanks and Happy New Year!

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well updated interior, convenient parking access, loved our extended stay here.
Response from korinne on 8 Jan 2024
Jeffrey, you have made us all smile over here. Thank you for this kind review. Have the best year ever.

10/10 Excellent

Robert

Liked: Amenities
Stayed 1 night in Dec 2023
Response from korinne on 27 Dec 2023
Wahoo! Thanks Robert.

8/10 Good

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from korinne on 27 Dec 2023
Thanks Eugene. Have the best year ever!

8/10 Good

MariaTeresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Confortable beds, nice room and very clean.
Stayed 2 nights in Dec 2023
Response from korinne on 11 Dec 2023
Maria, you are the best. Thanks for taking the time to post this review and for staying with us. Have a Merry Christmas.

10/10 Excellent

Chelsea

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was such a breeze. Got in town late and was able to just get our room key from a lock box. Great experience at this hotel, we will be back.
Stayed 2 nights in Nov 2023
Response from korinne on 20 Nov 2023
Bravo! Thanks for this kind review. We hope to see you back soon. Thanks Chelsea.

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Small quiet motel outside of town in a beautiful setting
Stayed 2 nights in Oct 2023
Response from korinne on 13 Nov 2023
John, this could be our profile photo description. Thank you for posting it. Have a wonderful holiday season.

8/10 Good

Marla

It was quiet and very clean.
Stayed 1 night in Nov 2023
Response from korinne on 6 Nov 2023
Marla, you are very kind. We sure appreciate you. Thanks so much.

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from korinne on 30 Oct 2023
Debra, you are the bestest. Thanks so so much.

8/10 Good

Monica E.

Stayed 2 nights in Oct 2023
Response from korinne on 30 Oct 2023
Monica, Thanks so much for taking the time to post a rating. Have a super duper day.

10/10 Excellent

ASHOK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place and location staff very friendly and helpful.
Stayed 4 nights in Oct 2023
Response from korinne on 23 Oct 2023
Ashok, This review makes us smile from ear to ear. Thank you for your kindness.

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice room. Clean and spacious. View of the elk refuge. Nice and quiet away from the noise of town. Pleasant stay.
Stayed 1 night in Oct 2023
Response from korinne on 23 Oct 2023
Thanks Robert! You are the bomb.

8/10 Good

Ammon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Met several spider friends while staying, but overall clean and cozy. Nice location close to the center of town.
Stayed 1 night in Oct 2023
Response from korinne on 23 Oct 2023
Ammon, I wonder if you are named after the Ammon in the Book of Mormon. If not, look him up. Great guy. :-) So sorry about the spiders. I'm glad that you consider them friends. We just recently sprayed and for the first few days afterward, they all come out of hiding. I think things are under control now.

10/10 Excellent

Juli, Lindon

Liked: Staff & service, property conditions & facilities
Best and closest access to grand Teton. No frills but it is clean and has good amenities. Some of the rooms even have a full kitchen. All of the rooms have a view of the elk refuge. The only problem for some people may be that it is on the highway and there is street noise. But that does not bother me. Also, parking is easy. You will be able to park right in front of your room. There is a convenient store and gas station at the office making it easy to fill up your tank on the way out. Staff is very courteous and helpful. Rooms are big enough and have everything you need.
Stayed 1 night in Oct 2023
Response from korinne on 30 Oct 2023
Juli, This wins my favorite review of the week. [balloons falling from the sky and confetti.] Thanks so much. :-)

10/10 Excellent

Laurie

Travelled with family
Liked: Amenities
Lovely location, unique furnishings. Perfect place to stay while visiting Teton National Park. Except for the toad noise, very peaceful. Sunrise was phenomenal!
Stayed 1 night in Oct 2023
Response from korinne on 23 Oct 2023
I think that makes God so happy when we notice his creations like the sunrise. Way to be His favorite today.

10/10 Excellent

Charisse, CedarCity

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Favorite place. Go there every year:)
Stayed 1 night in Oct 2023
Response from korinne on 16 Oct 2023
Charisse, you are the bomb. Thanks!

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable Will stay again
Stayed 1 night in Oct 2023
Response from korinne on 16 Oct 2023
Jeffrey, thank you so so much.

10/10 Excellent

Andrea, Durham

Liked: Cleanliness, staff & service, property conditions & facilities
Consistently great place to stay with easy access to GTNP area.
Stayed 3 nights in Oct 2023
Response from korinne on 16 Oct 2023
Andrea, you are a positive person. Thank you.

8/10 Good

KAREN

Travelled with partner
Liked: Cleanliness, staff & service
Motel located 2 miles north of Jackson. Easy drive into town and to parklands. Quiet setting, very clean and comfortable beds. Complementary snacks, coffee and hot chocolate available in motel lobby.
Stayed 3 nights in Sep 2023
Response from korinne on 16 Oct 2023
Karen, great feedback. Thank you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Check in was friendly and nice. Rooms were clean and a nice size.
Stayed 1 night in Oct 2023
Response from korinne on 16 Oct 2023
Wahoooo! Thanks!

8/10 Good

Matt

Liked: Cleanliness, staff & service, room comfort
Nice little place
Cute place! Reasonable accommodations at a reasonable price. A little pricey but not for that area. My wife was even inspired to buy a bed runner(?) similar to what was on our bed there.
Stayed 1 night in Oct 2023
Response from korinne on 16 Oct 2023
They are fun bed runners. I think we call them scarves. Thanks for staying with us!

8/10 Good

Eugene

Clean and comfortable. Good hot showers. Excellent location - close to Jackson but also easy to head north and explore Grand Teton NP.
Stayed 4 nights in Oct 2023
Response from korinne on 9 Oct 2023
We agree. Thanks Eugene.

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean room, convenient location! Will be back.
Stayed 3 nights in Oct 2023
Response from korinne on 9 Oct 2023
Joanne, You have made us happy today. :-) Thank you for your kindness.

10/10 Excellent

Candido

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place…..
Stayed 2 nights in Sep 2023
Response from korinne on 2 Oct 2023
Thank you so so much.

8/10 Good

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from korinne on 2 Oct 2023
Thanks Don! Have a great fall.

10/10 Excellent

Kellie, Magnolia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice and clean. Fluffy towels that smelled clean. The only issue I have was it messed a little musty (not a deal breaker) however, the mattress needs to go! Will stay again!
Stayed 1 night in Sep 2023
Response from korinne on 2 Oct 2023
We bought new mattresses for almost every room. It sounds like your mattress got missed. We will go investigate. So sorry.

8/10 Good

jeff

Liked: Cleanliness
Stayed 1 night in Sep 2023
Response from korinne on 2 Oct 2023
Thanks Jeff!

6/10 Okay

Brett

Travelled with family
Liked: Staff & service
Disliked: Amenities
Decent room. No extras like pool or breakfast. Near the highway so we could hear vehicles. It’s expensive because it is in Jackson, not because it is really nice.
Stayed 2 nights in Sep 2023
Response from korinne on 2 Oct 2023
Thanks Brett for your feedback. We are a 2-star motel. We are not the fanciest but our staff is the finest. :-) Have a great fall.

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from korinne on 2 Oct 2023
Matthew, you are the bomb! Thank so much.

8/10 Good

Debora

Travelled with family
Liked: Cleanliness, staff & service
Rooms are noisy. Walls and ceiling have very little insulation.
Stayed 1 night in Sep 2023
Response from korinne on 2 Oct 2023
Thanks, Debora, for your feedback. Have a wonderful fall.

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
It was super nice. Quiet and convenient
Stayed 7 nights in Sep 2023
Response from korinne on 2 Oct 2023
Beth, you are the best. Thanks.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023
Response from korinne on 2 Oct 2023
Thank you so much.

10/10 Excellent

Dee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location Convenience Store w/Gas Easy check-in Comfortable Beds Fridge & Microwave & Coffee Makers
Stayed 1 night in Sep 2023
Response from korinne on 2 Oct 2023
Thanks DEE. You have helped future travelers know what to expect.

10/10 Excellent

Melinda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After a week hiking and camping, needed an overnight before early 6am flight. Close to the airport, very clean and friendly check in. Great shower, comfy bed. There’s a convenience store attached which was nice. Walk to town is 2 miles on a nice paved trail.
Stayed 1 night in Sep 2023
Response from korinne on 2 Oct 2023
I love that walk to town. I've done it many times.Thanks for staying with us Melinda.