The property itself and the amenities are amazing but the front desk staff is terrible.
I checked in and booked my hotel through expedia. I honestly didn't even notice that instead of 2 people i put 1. When i checked in with my friend, nothing was brought up.
But 4 hours after checking in, they called my room and asked for extra money. I was confused as this had never happened before and my question was if this was their policy why was it not brought up before at the time of check in?
Himanshu
2024 年 12 月入住 1 晚
10/10 超赞
Priti
与家人出行
2024 年 11 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
What a delightful stay! This hotel is perfectly located close to the airport and offers easy access to exciting outstation trips to the breathtaking Rajasthani desert 🏜. While the interiors could use a little modernization, especially the hall carpets and mattresses on the 5th floor, the overall experience was fantastic!
We did encounter a curious situation with what sounded like a torrential flow of water above our room on the 3rd floor, but the incredibly helpful reception team sprang into action, swiftly changing our room the very next day. Their responsiveness truly made a difference!
As someone who prefers milder flavors, I was pleasantly surprised at how the restaurant staff went above and beyond to cater to my non-spicy preferences. It was such a thoughtful gesture that made dining a joy!
Every member of the staff was courteous and warm, creating a welcoming atmosphere that I cherished. I had a wonderful time and can’t wait to return for another joyful visit!
Priti
2024 年 10 月入住 3 晚
10/10 超赞
Rakesh
2024 年 9 月 29 日
Rakesh
2024 年 9 月入住 4 晚
8/10 还可以
Marie Joie
2024 年 5 月 15 日
满意:清洁度、员工和服务、住宿条件和设施
Great hotel! Very comfortable and close to the airport.
Marie Joie
2024 年 5 月入住 2 晚
8/10 还可以
Alejandro
与家人出行
2024 年 4 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Un oasis dentro de la locura de la Ciudad.
Alejandro
2024 年 4 月入住 9 晚
8/10 还可以
Sanjay
2024 年 3 月 21 日
Sanjay
2024 年 3 月入住 6 晚
10/10 超赞
Karen
团体旅客, 商务旅客
2024 年 3 月 4 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Best Hotel and Value
Hotel Orchid is a beautiful hotel, the service was excellent, the rooms are clean and comfortable. The staff most accommodating. I traveled alone and the security is good. The food well presented and everything high quality. Make sure to have the breakfast! This was my first time in Jaipur and I plan to come again. I will be staying at Hotel Orchid when I do. Enjoy this wonderful place as much as I have.
Karen
2024 年 2 月入住 4 晚
2/10 糟糕
Shachindra
与家人出行
2024 年 2 月 11 日
不满意:住宿条件和设施,服务设施
The bed was in a pathetic condition, the mattress was stained with human secretions and was sagging from center. Mattress was covered with mattress cover, couldn’t sleep the whole night. Complaint was reported to the duty manager Bhavuk and he had no answer to the complaint, he assured me of connecting me to the general manager but till now no news and to my utter surprise, when I called, he did not pick up the call and never called me back. Very poor response on the management’s part. Not at all value for money. This was my first stay with Royal Orchid, Jaipur and probably the last. We are on a family vacation to India but started on a very bad note.
Shachindra
2024 年 2 月入住 1 晚
6/10 一般
Wolfgang
与配偶出行
2024 年 1 月 27 日
满意:清洁度
Ein Anruf der Rezeption um 1 Uhr morgens (!), wir sollten bitte die Tür öffnen!? Es war keiner vor der Türe...an der Rezeption wusste man davon am nächsten Tag nichts.
Der 2te fehlende Bademantel wurde schnell aufs Zimmer gebracht...aber am nächsten Tag wieder entfernt...
Am 3ten Tag gab es nur noch Duschhandtücher, keine kleinen sog. Gästehandtücher.
Die Indien, für Europäer wichtigen, verschlossenen Wasserflaschen gab es nicht (das habe ich noch nie erlebt in Indien ä, und das war mein ca. 20ter Besuch), sondern nur die vom Hotel abgefüllten Flaschen. Wir haben die mitgebrachten genutzt und für den Tee das vom Hotel abgefüllte abgekocht.
Eine Reihe von Kleinigkeiten, die aber bei dem Preis v.a. in Indien (anderswo auch) nicht akzeptabel sind.
Das Buffet zum Frühstück und Abendessen war gut und angemessen.
Wolfgang
2024 年 1 月入住 3 晚
8/10 还可以
Jay
2024 年 1 月 15 日
Jay
2023 年 12 月入住 2 晚
10/10 超赞
Manthan
2024 年 1 月 7 日
Manthan
2024 年 1 月入住 1 晚
10/10 超赞
Rashi
2023 年 9 月 20 日
满意:清洁度、员工和服务、住宿条件和设施
Good stay
Rashi
2023 年 9 月入住 3 晚
8/10 还可以
Amit
2023 年 7 月 27 日
不满意:员工和服务
Amit
2023 年 7 月入住 1 晚
6/10 一般
MICHAEL
2023 年 3 月 10 日
MICHAEL
2023 年 3 月入住 1 晚
8/10 还可以
Fernando
2023 年 1 月 9 日
Fernando
2/10 糟糕
Ashok
与家人及幼儿出行
2023 年 1 月 5 日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
Bath room is dirty and smelly
Ashok
10/10 超赞
Hiren
与家人出行
2021 年 12 月 28 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Fabulous stay and awsum experience
Amazing experience having stay at Hotel royal Orchid. The staff at the hotel were so down to earth and taken care for everything thing .. right from hygiene, food and stay.
The chef use to take care of all the guest while they have their meals and personally visits to check if the guest need anything else.
The hotel is just 10 mins away from Airport.
Must stay at this hotel if one visits Jaipur.
Thank you