Jamaica Colosseum Mall

This hotel has pros and cons. It could be a good hotel choice if you are ok with the cons. Cons - -After closing the door to our room we discovered that it was unlocked for several minutes before automatically locking. This is a security flaw which we discovered. We waited in the hall until we heard the door lock before leaving. -One tiny quart sized ice maker on a counter in a common area for the entire hotel. This was always empty. -No room service, nobody will come to clean the room or pick up old towels. This is weird because in the room there is a sign that says to put towels on the floor if you want them replaced. -Upon check in, nobody was at the front desk and the front door was locked. It was check in time, but we were stuck on the street. -Front desk was unattended about 25% of the time. -Coffee maker amenities - there was no milk or sugar, just sacks of coffee for the maker -TV Channels were limited, very hard to get even local news for the Today Show which is filmed in NY -Noise, there is a club next door and a food truck that comes each night and people on the street are extremely loud which you can hear from the room. Pros- -This is one of the cheapest hotels that offers a rooftop viewing area. -Rooftop viewing was good for seeing the fireworks on the 4th which is what we wanted. -Room was clean upon check in and the bed was comfortable. -Good location, lots of restaurants and stores in the area.

Great hotel but the beds are super firm. I think it’s new so maybe it’s just bc they haven’t been slept in much. Otherwise, great place to stay. Super clean.

Look, I dont know what your used to or what you expect at a NYC Hotel in this area, But facts around covid, most of these hotels were taken over by the city.And turned into temporary shelters, which is not changed.And a lot of these places are both renting out extra rooms at full hotel prices.While your next door neighbor is a resident living in the hotel as a shelter with their family. This was made extremely clear.By the fact when I arrived at the hotel, the checking process required me to receive a number from the front desk where I then had to call a call center located.Somewhere in the middle of the country.Tell them what property I was at which in fact did not match any of the signs in the building. They then checked my reservation and provided me with my room number. And the code to get into it. No key, no on premise staff interaction at all other than them telling me to use my own cellphone. No, I don't know what to say about the hotel room. The sheets were clean thank god. The bathroom had an unbelievably thick rug of long hair plastered on the shower wall. I had to use all the towels to cover the bathroom floor. Empty soap, no cups