Lemon Tree Jammu & Kashmir Ski hotels

"The stay at this property was excellent. Right from the reception to room service to the restaurant service and the ambiance around was outstanding. A special word for the Reception Manager Mr Kuljeet - he was very helpful and ready to assist in every question you had. He made my stay very comfortable. Mr Namgayal the owner is a very pleasant person and a great host. The boy in the restaurant Mr Raj was also wonderful and made sure every request was attended to. Overall, a great place and wonderful stay and experience. Thanks"

"All good service and place"

"Good location and service. "

"I recently stayed at Welcomhotel Katra for two nights. While the overall experience was pleasant, there were a few things that could definitely be improved. To start with, the check-in process was disappointing. Although I arrived about 60 minutes later than expected, the hotel still took another 30–35 minutes to hand over the room keys, which wasn’t a great start. The room provided was comfortable, but I was a bit let down again as I had specifically requested a room with a good view — unfortunately, that wasn’t fulfilled. However, as my stay progressed, the warmth and hospitality of the hotel staff made a real difference. I spent most of my time at the property and would still recommend this hotel primarily because of the amazing staff. Everyone was polite and helpful — so much so that if I start naming people, I’ll have to mention almost everyone! Still, I must give a special mention to Mr.Jagdev, who stood out with his humility and dedication. His service truly made a mark. The chef Mr Ankit also deserves appreciation — every meal was cooked to perfection and exactly as per our preferences. To sum it up, no hotel is perfect, and this one isn’t either. But if you’re looking for a peaceful, staff-friendly place in Katra, this is a good pick — you won’t regret it. I would just request the management to introduce more in-house activities to keep guests engaged during their stay."

"The property is 100m from station. However, my recommendation if property can arrange a pickup facility for the guest after a long journey. With luggage it was a task to walk to the hotel. When asked to arrange for a pickup, staff mentioned we don’t provide. A mini golf cart can be a good option. Think about it. "

"Norbu the hotel GM was excellent. He personally made sure that the stay was comfortable and any of our needs were addressed. In fact, while embarrassing to state in a review, we ran out of cash and he lent us Rs. 5000/= going out of the way. That was a very trusting gesture on his part. Norbu also helped us get the visitor permit from the local DM’s office which helped us move forward with our trip. Lastly, he helped arrange for a SUV for the trip from Leh to Pangong to Nubra Valley. My only feedback on the car rental was the air conditioning use. While I had explicitly requested a strong engine and a car with a working Air Conditioner (there’s a lot of trucks, dust etc. on the highway) the driver was concerned about diesel usage which led us to travel in sweltering heat when in lower parts of the journey. I wish that was not the case because it was something I had very very very explicitly asked for. Anyhow, overall it was a nice stay and trip. "

"Good experience "

"Excellent service all round. Urmila served us with such a beautiful smile everyday, and everyone was so good with providing all we needed"

"Quiet and peaceful place to stay "