Penafiel Jardim de Torrao Park Hotels

"Junior and Rachel and the rest of the staff were amazing, so kind and attentive. Truly a 5 star hotel and spa"

"We loved the property.The lemon, orsnge and other fruit trees right outside your door. The view of the lush valley from every window and balcony. The uniqueness of the house. The kindness of our host. The sparkling clean home. There is so so much to love. The pool, views and river are stunnnnnnning. Being able to kayak on the Duoro ?! Priceless. The host was SO KIND & lovely. Just very little communication prior to checkin.The house is located about 5 minutes from a town and some fantastic restaurants. Just fyi; the roads are cobbled, narrow & windy. It’s a quaint and beautiful area.The issues:The checkin process was so much harder and confusing than it needed to be, but not enough to deter us from returning (more below)The pool is not just 500m away. It is a 10 minute walk along the road (which is quiet), down a driveway and passed the hosts main place of residence. It is a completely different property than where the rental is located. During busy times the pool and water toys would be shared with 3 other homes. My suggestion would be to have a checkin section completed by the host to make it easier for both guests and host. The house number was covered by a plant, so we guessed we were in the right spot based on photos. Inside the name of the house vs the information about the house were different - so thought we had walked into someone else’s house. No where is there direction to the pool and river (which was our main pull for this part of our holiday)"

"Excellent facilities and very good service from the staff. "

"Friendly. Very clean. "