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Reviews of High Castle Resort

3.5 out of 5
High Castle Resort
202, High1-gil, Sabuk-eup, Jeongseon, Gangwon

Reviews

7.8

Good

Rating 10 - Excellent. 235 out of 671 reviews" "
Rating 8 - Good. 234 out of 671 reviews" "
Rating 6 - Okay. 112 out of 671 reviews" "
Rating 4 - Poor. 42 out of 671 reviews" "
Rating 2 - Terrible. 48 out of 671 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Kwangjoon

Stayed 1 night in Feb 2024

8/10 Good

Vladimir

Stayed 6 nights in Jan 2024

6/10 Okay

Colby

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2023

2/10 Terrible

Hyejin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

hyeongcheol

Stayed 2 nights in Dec 2023

8/10 Good

MIN SU

Stayed 1 night in Nov 2022

10/10 Excellent

Narsimulu

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

6/10 Okay

Robert

Travelled with family
Bare-bones
“Resort” is too generous. It is in a great location, but the room was bare-bones and the hallway carpets were horribly stained. It was a good place to sleep for the night, but you certainly didn’t want to lounge around there. It wasn’t a bad experience, there was just nothing (other than the location and price) to make me really WANT to go back to the hotel.
Stayed 2 nights in Nov 2019

8/10 Good

JIYEON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Room condition was good and check in was very fast
Stayed 1 night in Aug 2019

10/10 Excellent

Kayoung

Liked: Staff & service, property conditions & facilities, room comfort
호텔 시설, 침구, 지리적 등등 모든게 완벽한 호텔
침구도 너무 좋고 편했어요. 오랜만에 간 제주도에서 침구가 편해 잠 자는게 큰 관광이었습니다. 그리고 동문 서문시장과도 가깝고, 흑돼지거리도 가까워서 식사와 쇼핑에 너무 편리했습니다. 그리고 1층에 앤젤리너스, 서가앤쿡도 있어서 정말 편했어요. 그리고 조식이 정말 괜찮아요. 가격대비 너무 좋았습니다. 또 다시 찾을것 같아요.
Stayed 1 night in Jan 2019
Response from 하이캐슬리조트 on 21 Feb 2019
안녕하세요 고객님~ 정선 하이캐슬 리조트 입니다. 저희 업소가 아닌 다른업소와 착각하신듯 합니다. 아무쪼록 편안한 여행이 되셨다니 다행입니다.

4/10 Poor

James

Disliked: Room comfort
Response from seohyeyoung on 15 Apr 2018
저희 숙박 시설을 이용해 주셔서 감사합니다. 고객님 의견에 감사드립니다!

4/10 Poor

Lane

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Very uncomfortable and run down
This hotel appears to have been very nice at one point but it has lapsed. Everything is old and run down and the beds (while clean) were very uncomfortable. The "futons" were nothing more than a thin down comforter - American guests should note that these are nothing like the futons we have in the states. It should also be noted that we stayed during the Paralympic games so their prices may have been inflated but we would not stay here again at any price - in fact we chose to stay elsewhere on our second night and ate the cost of the room.
Stayed 2 nights in Mar 2018
Response from seohyeyoung on 19 Mar 2018
I am really sorry that you are dissatisfied. I will do my best to resolve the issue you mentioned. Thank you for your feedback.

6/10 Okay

eungyo

Liked: Staff & service
Disliked: Property conditions & facilities
온수 잘 나오고 난방 잘되어 좋았어요. 건조대 있어서 젖은 스키복 말리기에 유용했네요. 단점은 노후된 내부 인테리어. 비누 제외한 어메니티 없음. 낡은 수건. 욕실화도 아닌 거실화가 욕실에 있는점...
Stayed 1 night in Feb 2024

10/10 Excellent

INJOON

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 2 nights in Feb 2024

10/10 Excellent

Sung Jun

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
아주만족합니다
Stayed 1 night in Jan 2024

6/10 Okay

Dong Wook

Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

hosp

Stayed 1 night in Jan 2024

8/10 Good

CHAN HEE

Travelled with family
Stayed 3 nights in Jan 2024

4/10 Poor

JINBONG

Stayed 5 nights in Jan 2024

10/10 Excellent

Donghoon

Stayed 1 night in Jan 2024

8/10 Good

Inok

Liked: Staff & service
Stayed 1 night in Jan 2024

8/10 Good

jinsung

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

8/10 Good

KYUNGHEE

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

jiyoung

Stayed 1 night in Dec 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
무인체크인은 좋지만 숙소관리도 무인?
관리가 잘 안되고 있다는 느낌을 받았습니다. 청소상태도 일부 좋지 않았고 조식 뷔페가 07:30부터라는 안내문 보고 갔더니 식당에 자물쇠 걸려있고...헛웃음이 나더군요. 이런 부분은 동네 슈퍼보다도 운영상태가 미흡하다고 느꼈습니다.
Stayed 1 night in Nov 2023

8/10 Good

you jin

Stayed 1 night in Nov 2023

2/10 Terrible

tae bong

Stayed 2 nights in Nov 2023

10/10 Excellent

MESOOK

Stayed 1 night in Nov 2023

6/10 Okay

songsu

Travelled with family
Stayed 1 night in Oct 2023

2/10 Terrible

SUWON

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

2/10 Terrible

CHO

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
방에서 곰팡이 냄새가 났고, 침대방은 난방이 되지않아서 너무 추웠습니다
Stayed 1 night in Oct 2023

8/10 Good

KYUNG JIN

Stayed 1 night in Sep 2023

6/10 Okay

JOYOUNG

Travelled with family
Liked: Room comfort
오래된 숙소지만 잘 관리되고 있는 것 같습니다. 가족끼리 정선 여행 시 추천합니다
Stayed 2 nights in Sep 2023

8/10 Good

WOO TAEK

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
편안히 쉬다 왔습니아.
추석연휴 가족들과 편안하게 쉬다 왔습니다. 전반적으로 객실상태, 청결도, 직원들의 서비스 모두 만족 스럽습니다.
Stayed 3 nights in Sep 2023

6/10 Okay

JOUNG KI

Stayed 1 night in Sep 2023

4/10 Poor

CHUNGWON

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

miok

Stayed 1 night in Sep 2023

8/10 Good

유호

Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

riseul

Stayed 1 night in Aug 2023

10/10 Excellent

JINHONG

Stayed 1 night in Jul 2023

10/10 Excellent

목겸

Stayed 2 nights in Aug 2023

10/10 Excellent

MINSUNG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
만족.. 대만족
만족했습니다.
Stayed 1 night in Aug 2023

8/10 Good

HOYOUNG

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
장단점이 확실해서 안타까운 가성비 호텔
관리와 투자(?)가 없어 좋은 시설과 직원분들의 친절함이 묻혀버리는 안타까운 호텔 장점:직원분들의 친절, 규모 있는 시설 단점:객실 청소상태 및 화장실 냄새 가격대비 너무 부실한 조식 주변 조경 및 시설 관리 미흡
Stayed 1 night in Aug 2023

2/10 Terrible

EUNSOO

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

YOUNG SOOK

Stayed 2 nights in Jul 2023

6/10 Okay

MoonSoo, Guro

Travelled with family
Disliked: Cleanliness, staff & service, amenities
청결이 제일 심각한 문제임 복도와 엘리베이터 내라도 치우면 좋을 듯 위치로 먹고사는 곳 느낌 가격이 절대반지임
Stayed 2 nights in Aug 2023