Check in and check out was quick and easy.
Disappointed that there was staining on the bed sheets on the top bunk and dishwasher scraps from previous users were still present.
Thuy
2025 年 7 月入住 1 晚
2/10 糟糕
Megha
与家人出行
2025 年 6 月 30 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Rude owner of the property
Under high drugs and alchol
Tried being violent with us during stay
Never ever stay there
Your life can be in danger
Megha
2025 年 6 月入住 2 晚
8/10 还可以
Clint
2025 年 6 月 26 日
满意:住宿条件和设施,清洁度
Clint
2025 年 6 月入住 1 晚
10/10 超赞
Jamaal
2025 年 6 月 21 日
满意:住宿条件和设施,清洁度
Nice place
Jamaal
2025 年 6 月入住 1 晚
6/10 一般
Clint
2025 年 6 月 21 日
Clint
2025 年 6 月入住 1 晚
8/10 还可以
RUBY
2025 年 6 月 9 日
满意:员工和服务
不满意:清洁度
RUBY
2025 年 6 月入住 1 晚
8/10 还可以
Leigh
与家人出行
2025 年 6 月 2 日
满意:住宿条件和设施,清洁度
Property was well located, heaps of parking and quiet.
Leigh
2025 年 5 月入住 2 晚
4/10 很差
Damien
与家人及幼儿出行
2025 年 5 月 26 日
满意:服务设施
不满意:住宿条件和设施
Good location but run down. Rooms are spacious and common areas are ok but it is obviously an old renovated hotel. The window an are single glass so you feel the cold and hear traffic. Also when we arrive one of the bed was not done. Not great!
Damien
2025 年 4 月入住 1 晚
10/10 超赞
Lachlan
2025 年 5 月 23 日
满意:清洁度、员工和服务、住宿条件和设施
Lachlan
2025 年 5 月入住 2 晚
10/10 超赞
Greg
2025 年 5 月 14 日
满意:清洁度、员工和服务、住宿条件和设施
Greg
2025 年 5 月入住 1 晚
2/10 糟糕
Jacki
2025 年 5 月 4 日
不满意:员工和服务
Arrived at 1:50pm to find a sign on the front desk that said reception is closed until 2 pm. Waited until 2 pm before approaching the desk and asking the man behind the desk if we can check in to which he replied he doesn’t work there and would call the manager. He called the manager on loudspeaker and we were able to overhear the conversation where the manager responded and said he is closed for lunch and if we don’t like it, we can go somewhere else. We waited another five minutes and the manager appeared abruptly and rudely and when we asked him if he wanted us to go elsewhere he said he would not give us a refund and that we shouldn’t be eavesdropping on his conversation. We explained the conversation was on loudspeaker in a quiet reception area and it was very rude of him to speak. this way to guests that were there to check in at the required time. This man continued to be intimidating with a loud voice and no apology for his behaviour. This made us feel very uncomfortable as guests at this accommodation. As a business owner who frequents this area I can confirm I will never stay in this property again and hope the business owners consider who they have representing their company and perhaps offer him customer service training if they wish to stay in business.
We did request a refund through the company we booked through and they attempted to obtain this for us however management refused to refund.
Would not recommend this accommodation.
Jacki
2025 年 5 月入住 1 晚
10/10 超赞
PEDRO
与配偶出行
2025 年 4 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Loved the place, close to shops, check out times could be a bit later, hard to wake up and rush checking out at 10am in cold days. Other than that, process was easy. Highly recommend
PEDRO
2025 年 4 月入住 2 晚
10/10 超赞
Zhaosheng
与家人出行, 商务旅客
2025 年 4 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
nothing
Zhaosheng
2025 年 4 月入住 1 晚
10/10 超赞
Radomir
与家人出行
2025 年 4 月 25 日
满意:客房舒适度,员工和服务
Radomir
2025 年 4 月入住 1 晚
6/10 一般
Vani
2025 年 4 月 22 日
Vani
2025 年 4 月入住 1 晚
8/10 还可以
真实旅客
与家人出行
2025 年 4 月 21 日
满意:员工和服务、住宿条件和设施、客房舒适度
真实旅客
2025 年 4 月入住 2 晚
8/10 还可以
Tim
与配偶出行
2025 年 4 月 13 日
满意:清洁度、服务设施、住宿条件和设施
x
Tim
2025 年 4 月入住 3 晚
4/10 很差
Geoff
团体旅客
2025 年 4 月 7 日
不满意:客房舒适度,员工和服务
No reception, no heating
Arrived around 3.30 to find front door locked and reception closed. Called an offsite call centre and was put on hold while they found someone that could let us in. The fellow who eventually arrived was gruff and didn’t make us feel very welcome at all. The rooms were cold and the windows left open. No central heating but only a little space heater that didn’t work. Bed was fine and TV had streaming services but they were the only positives.
Geoff
2025 年 4 月入住 1 晚
10/10 超赞
craig
2025 年 4 月 5 日
满意:清洁度、员工和服务、住宿条件和设施
Loved the location right next to Nuggets Crossing and also the Lake.
A surprise that that there was a sauna and handy little gym in the complex.
craig
2025 年 4 月入住 3 晚
6/10 一般
Ross
与家人出行
2025 年 3 月 30 日
满意:清洁度、员工和服务、客房舒适度
Cheap and Cheerful, Matt & Bandon there to help, Thankyou
Ross
2025 年 3 月入住 1 晚
10/10 超赞
Jana
2025 年 3 月 30 日
Jana
2025 年 3 月入住 1 晚
10/10 超赞
Mads
2025 年 3 月 30 日
Mads
2025 年 3 月入住 1 晚
8/10 还可以
Rodney
2025 年 3 月 28 日
满意:清洁度、员工和服务、住宿条件和设施
Shopping
Rodney
2025 年 3 月入住 3 晚
6/10 一般
真实旅客
与家人出行
2025 年 3 月 16 日
不满意:清洁度、员工和服务、住宿条件和设施
Could do better
As I already did a check in review regarding our disappointment I won’t go into the details again. There needs to be a lot of change for this hotel to change our opinion and a lot more care when guests are unhappy if justified, in which our case it was. On the good side this hotel could be amazing with some maintenance and better housekeeping & some front desk service. it would be a nice place to stay. Great wifi, and convenient location with access to cafes and shops.