“Beautiful, spacious room with great amenities. The staff is polite and helpful. Location of hotel on the water is beautiful and also walking distance to restaurants and touring.”
“Beautiful, spacious room with great amenities. The staff is polite and helpful. Location of hotel on the water is beautiful and also walking distance to restaurants and touring.”
“McKenzie at the front desk was awesome! She was very friendly and helpful. She made sure we had everything we needed and gave us some information on getting around Boston and to the Patriots game. Excellent employee!!”
“McKenzie at the front desk was awesome! She was very friendly and helpful. She made sure we had everything we needed and gave us some information on getting around Boston and to the Patriots game. Excellent employee!!”
“A great place to stay while in Boston, the hotel itself offers free breakfast which includes full breakfast and delicious meals in their French style restaurant, a lovely lobby to hangout and all day coffee/hot tea which becomes a great plus for the winter time in Boston. The front desk staff is all very friendly and helpful. The parking on site is 30 USD per night with in/out which is a wonderful deal comparing with other hotels in town charge you 50-60 USD per night. The room itself is very……
“A great place to stay while in Boston, the hotel itself offers free breakfast which includes full breakfast and delicious meals in their French style restaurant, a lovely lobby to hangout and all day coffee/hot tea which becomes a great plus for the winter time in Boston. The front desk staff is all very friendly and helpful. The parking on site is 30 USD per night with in/out which is a wonderful deal comparing with other hotels in town charge you 50-60 USD per night. The room itself is very……
“The location of the hotel is very good. There are all kinds of supporting facilities around. I especially like the park opposite. It has a beautiful environment and is very suitable for walking in the morning and evening. room service is also very good and the daily housekeeping service is very timely. Although there is no coffee machine in the room, the coffee service provided by the professional coffee shop from 6:30 in the morning allows us to taste higher quality coffee, which is great !”
“The location of the hotel is very good. There are all kinds of supporting facilities around. I especially like the park opposite. It has a beautiful environment and is very suitable for walking in the morning and evening. room service is also very good and the daily housekeeping service is very timely. Although there is no coffee machine in the room, the coffee service provided by the professional coffee shop from 6:30 in the morning allows us to taste higher quality coffee, which is great !”
“Location was great right next to Kenmore station and BU buildings right across. Hotel doesnt have any restaurants itself but has a Japanese place adjoining & Dunkin Donuts, Starbucks also right next to it. Staff is very friendly and helpful. Room size is quite good. Everything needed was there. We had a room facing Fenway Park.”
“Location was great right next to Kenmore station and BU buildings right across. Hotel doesnt have any restaurants itself but has a Japanese place adjoining & Dunkin Donuts, Starbucks also right next to it. Staff is very friendly and helpful. Room size is quite good. Everything needed was there. We had a room facing Fenway Park.”
"I haven't used anything since checking in. The bathtub is clogged and infested with mosquitoes. The windowsills and tables in the room are dusty, as if no one has stayed and hasn't cleaned them in ages. The refrigerator also doesn't work. After reporting the situation, we were told we would get a full refund. However, a month has passed and I haven't received one. I contacted the hotel, and they said they'd already processed the refund and told me to check with my bank. I went to the bank and asked the manager to check, but they also said there was no refund. I think this hotel is deceptive. If I had a five-star review, I wouldn't give it a single star. It's terrible. If there was a complaint number, I would definitely file a complaint with this hotel, not just the Hilton. It's worse than an average hotel. It's ridiculous."