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Reviews of Road Lodge Rivonia

1 out of 5
Road Lodge Rivonia
cnr. 10th Avenue and Rivonia Road, Sandton, Gauteng

Reviews

7.8

Good

Rating 10 - Excellent. 63 out of 220 reviews" "
Rating 8 - Good. 91 out of 220 reviews" "
Rating 6 - Okay. 42 out of 220 reviews" "
Rating 4 - Poor. 13 out of 220 reviews" "
Rating 2 - Terrible. 11 out of 220 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rajainlall

Stayed 2 nights in Nov 2023

8/10 Good

Piyush

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Basic but for a few hours rest was great. Budget
Stayed 1 night in Sep 2023

8/10 Good

EM

Stayed 1 night in Sep 2023

6/10 Okay

Nonhlanhla

Stayed 1 night in Sep 2023

8/10 Good

Dorcas, Maun

Liked: Cleanliness, staff & service, property conditions & facilities
Affordable good accommodation. Walking distance to shops, restaurants and wellness centers. They serve meals and also have a vending machine if you need snacks. I didn't like the old aircon in the room, infact it could not switch on.
Stayed 3 nights in May 2023
Response from Sue and the team on 23 May 2023
Dear DorcasThank you very much for our 4 stars. We are delighted that you enjoyed your stay with us.However, please accept our apologies for the air conditioner not being functional. We have 24 hour reception and would gladly assist with any issues in the room.We would love for you to be our guest again.Kind Regards

6/10 Okay

Sandra Lynette

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception great on arrival. Stay good. Aircon just bit in need of help. Noisy neighbours slamming doors in early morning hours. Booked online, so was refused an invoice on departure. I have to obtain invoice by contacting Xpedia, this very inconvenient and a waste of office hours. I paid, I should be sent an invoice.
Stayed 1 night in May 2023
Response from Sue and the team on 23 May 2023
Dear LynetteThank you for taking the time to provide us with your feedback.We will contact you privately to address your concerns.Kind regards

10/10 Excellent

Sebenzani

Stayed 1 night in May 2023
Response from Sue and the team on 23 May 2023
Dear SebenzaniWe are delighted that you had a great stay at our hotel.We look forward to hosting you real soon.Kind regards

6/10 Okay

barbara

Stayed 2 nights in Oct 2022

10/10 Excellent

N.A.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only complaint i had was the noise till 3.30am . The food was cold out of the fridge and was not nice to eat.
Stayed 1 night in Jun 2022

8/10 Good

Verified traveller

Business traveller
Stayed 2 nights in Jun 2022

8/10 Good

Sanesh

Stayed 1 night in Jun 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip
Very well located for our business needs in Fourways, Bryanston, Sunninghill and Sandton.
Stayed 2 nights in May 2022

10/10 Excellent

Asanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Was great
Stayed 1 night in Apr 2022
Response from Suzanne and the team on 6 Jun 2022
Good Day Asanda Thank you very much for the excellent rating on your recent stay at Road Lodge Rivonia. We appreciate your feedback. Kind Regards

4/10 Poor

Cressida

Stayed 3 nights in Apr 2022
Response from Suzanne and the team on 6 Jun 2022
Dear Cressida Thank you very much for taking the time to review our property. We are disappointed that you did not have a pleasant stay. We will make contact with you directly to rectify our shortcomings. Kind Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Mar 2022
Response from Suzanne and the team on 31 Mar 2022
Dear Valued Guest Thank you very much for the amazing score of our property on your recent stay at our hotel. We are delighted that you had a wonderful time with us. Kind Regards

8/10 Good

PP

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from Suzanne and the team on 5 Mar 2022
Good day Thank you very much for taking the time to review our property. We are delighted that you rated us so highly. We look forward to you being our guest soon. Kind Regards

4/10 Poor

Ryan

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2022
Response from Suzanne and the team on 5 Mar 2022
Dear Ryan Thank you very much for reviewing our property. We are however disappointed that we did not meet your requirements. We will make contact with you to discuss where we can improve on our service and offerings. Kind regards

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from Suzanne and the team on 31 Jan 2022
Dear Paul Thank you very much for such a lovely rating. We are delighted that you enjoyed your stay with us. We look forward to accommodating you in the near future. Kind regards

10/10 Excellent

Henry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

10/10 Excellent

Tawuya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing experience in one of your lodge based in rivonia and the service was great
Stayed 1 night in Oct 2021
Response from Sue on 12 Oct 2021
Dear Tawuya We are delighted that you had a wonderful time at our hotel. We would love to have you as our guest again. Thank you for the great review. Kind Regards Sue and the team

10/10 Excellent

Khalid

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from Suzanne on 24 May 2021
Dear Mr Khalid, Thank you very much for taking the time review our hotel. We delighted that you gave us 5 stars. We would love for you to be our guest real soon. Kind Regards

8/10 Good

Suheil Malek

Business traveller
Liked: Cleanliness, staff & service
All good besides the internet which kept on going on and off.
Stayed 1 night in May 2021
Response from Suzanne on 17 May 2021
Dear Suheil Thank you very much for taking the time to rate our hotel. We appreciate the feedback. Look forward to a visit from you real soon. Kind Regards

8/10 Good

Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2021
Response from Suzanne on 5 May 2021
Dear Jane Thank you for taking the time to provide us with feedback on your recent stay. We are delighted that you enjoyed your stay with us. We would love to accommodate you in the near future. Kind Regards

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Response from Suzanne on 17 May 2021
Dear Yolanda We are delighted that you enjoyed your stay with us. Kind Regards

4/10 Poor

Gabriel

Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Apr 2021
Response from Suzanne on 15 Apr 2021
Dear Mr Gabriel We are very disappointed that you did not enjoy your stay with us. We will make contact with you directly. We appreciate feedback from our guests, and we look forward to hosting you again. Kind regards

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable budget accommodation
Clean and comfortable.
Stayed 1 night in Mar 2021
Response from Suzanne on 21 Mar 2021
Dear valued guest Thank you very much for an excellent review of our hotel after your recent stay. We are absolutely delighted that you had a pleasant stay with us. We would love to accommodate you in the near future. Kind Regards

10/10 Excellent

Manqoba

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021
Response from Suzanne on 10 Feb 2021
Good Day Thank you very much for the lovely rating of our hotel. We are delighted that you had a pleasant stay and we sincerely look forward to accommodate you real soon. Kind Regards

8/10 Good

Thabang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Response from Suzanne on 10 Feb 2021
Dear Thabang Thank you for taking your time to review your recent stay with us. We are delighted that you rated us so highly and would love for you to be our guest again. Kind Regards

8/10 Good

Aaliya

Stayed 1 night in Dec 2020
Response from Suzanne on 10 Feb 2021
Dear Aaliya Thank you for taking the time to review our hotel. We are happy that you enjoyed your stay with us. Kind Regards

10/10 Excellent

Anastacia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
It was amazing, Receptionist Bafana was friendly and very helpful. Their secutity guards wes frindly as well
Stayed 1 night in Nov 2020
Response from Suzanne and the team on 30 Nov 2020
Dear Anastacia Thank you very much for the great review. We are delighted that you enjoyed your stay with us. We look forward to accommodating you real soon. Kind Regards

10/10 Excellent

Adele

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020
Response from Suzanne on 24 Nov 2020
Dear Adele Thank you very much for the great review of our hotel. We look forward to you being our guest again real soon. Kind Regards

2/10 Terrible

A R

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2020

6/10 Okay

Paolo

Travelled with family
Liked: Staff & service
Stayed 1 night in Aug 2020

10/10 Excellent

Rorisang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Peace

Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The staff are welcoming and very friendly and will go out of their way to ensure that guests needs are met and well attended to. The toilet is a major disappointment its too small. I had placed an order with delivery extreme and it was a horrible experience had to wait for 2 hours only to be told that my order was too difficult when i had selected from their standardized menu. If i dint have a friend come over and take me to dinner i can only imagine what would have happened
Stayed 1 night in Mar 2020
Response from The CLHG Team on 4 Mar 2020
Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and will ensure that your issue with Delivery Extreme is addressed with their management. We hope to welcome you as our guest again soon.  With kind regards

10/10 Excellent

Reinholda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. The room were clean and linnen were very good. We had a nice stay at Road Lodge Rivonia
Stayed 1 night in Feb 2020
Response from The CLHG Team on 3 Mar 2020
Dear Reinholda Thank you for taking the time to review our lovely hotel. We are delighted that you enjoyed your stay and sincerely appreciate your great feedback and rating! We hope to welcome you as our guest again soon.  With kind regards

6/10 Okay

Jane

Liked: Staff & service
For a 1 start hotel it was pretty good. Only the bed was made in the morning and the towels hung up , the bathroom was not cleaned. Staff were friendly
Stayed 2 nights in Feb 2020
Response from The CLHG Team on 2 Mar 2020
Dear Jane Thank you for taking the time to review our lovely hotel. We are investigating why the bathroom in your room was not cleaned which is very much regretted and hope to welcome you as our guest again soon.  With kind regards

8/10 Good

Busi Nelly

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
It was good
Stayed 4 nights in Feb 2020
Response from The CLHG Team on 2 Mar 2020
Dear Busi Nelly Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and hope to welcome you as our guest again soon.  With kind regards

8/10 Good

PF

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2020
Response from The CLHG Team on 27 Feb 2020
Dear PF Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and hope to welcome you as our guest again soon.  With kind regards

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2020
Response from The CLHG Team on 27 Feb 2020
Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and hope to welcome you as our guest again soon.  With kind regards

6/10 Okay

Magunda

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2019
Response from The CLHG Team on 5 Jan 2020
Dear Magunda Thank you for taking the time to review our lovely hotel. We hope to welcome you as our guest again soon.  With kind regards

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Property is close to many amenities and close to Sandton city shopping mall. The property is in a quite neighbourhood.
Stayed 1 night in Dec 2019
Response from The CLHG Team on 16 Dec 2019
Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and sincerely appreciate the great feedback! We hope to welcome you as our guest again soon.  With kind regards

10/10 Excellent

Johan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We'll be back
Really great budget hotel with amazing service for our group of 6 people.
Stayed 3 nights in Dec 2019
Response from The CLHG Team on 7 Dec 2019
Dear Johan Thank you for taking the time to review our lovely hotel. We are delighted that you enjoyed your stay and that our staff WOW'd you with their great service! We look forward to welcoming you as our guest again soon.  With kind regards

8/10 Good

Jivana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from The CLHG Team on 2 Dec 2019
Dear Jivana Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and hope to welcome you as our guest again soon.  With kind regards

10/10 Excellent

Tselane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Response from The CLHG Team on 4 Nov 2019
Dear Tselane Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and sincerely appreciate the great rating! We hope to welcome you as our guest again soon.  With kind regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from The CLHG Team on 31 Oct 2019
Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and hope to welcome you as our guest again soon.  With kind regards

8/10 Good

shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from The CLHG Team on 28 Oct 2019
Dear Shaun Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and hope to welcome you as our guest again soon.  With kind regards

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel provides meal delivery to the room. The wait took more than 2.5 hours.
Stayed 1 night in Sep 2019
Response from The CLHG Team on 14 Oct 2019
Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and will bring your feedback regarding the disappointing service you received from the restaurant delivery concessionaire to the attention of their management. We hope to welcome you as our guest again soon.  With kind regards

10/10 Excellent

Sedan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019
Response from The CLHG Team on 19 Aug 2019
Dear Sedan Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and sincerely appreciate the great rating! We hope to welcome you as our guest again soon.  With kind regards