Calvia Jungle Parc Hotels

"Staff as incredible, so friendly and accommodating, they are really the star of the show at this resort. The hotel itself is very clean, and the views are stunning. Couple things to note though - if you do not book a prestige room you do not have access to half of the outdoor area including the nicest pools. The restaurant is buffet style and it is delicious. 45 euro per person per night, not included by default with you room. I guess the photos online make it a bit deceiving because you expect to be able to use all amenities when booking at a resort, its not until you are checking in that they tell you that some things are off limits unless you upgrade. "

"Everything was perfect "

"Clean rooms, very friendly staff and great vibe. "

"This is a really lovely hotel. Very luxurious with a superb breakfast. The marina of Port Adriano offers lots of bars and restaurants and upmarket shops. "

"Very helpful staff"

" Honestly everything was great once we got there but the service before? Was awful. AWFUL. I wanted to add a guest to my reservation and I could not get in contact with them. I travel a lot and this was the worst customer service I’ve ever experienced. I tried to reach out to the hotel 6 times. I called and they answered but once I said “Hello?”, They hung up on me immediately. I then got a friend who spoke Spanish and they continued the conversation. This happened 3 times and refused to help me with my issue. I used the contact form on the website, I emailed them all over a month in advance, and no response. I even asked Expedia for help and they refused to amend my reservation or offer assistance. So when I got there, the lady working did not apologize nor offer kindness or regret about what had happened. Instead she charged us more than we paid for the initial booking and more than the Bahia Del Sol website price for a double room for two people. This would not had been such a hassle for any other hotel I’ve been to. Nor would it have been such a steep fee when the room already held space for two people. I’m thoroughly disappointed especially since it is a beautiful resort. "

"We had an amazing stay at this beautiful villa. Check in was easy. The villa was lovely and clean with all bedrooms made up, with spare bedding and heaters if needed. The kitchen was fully equipped with everything you could need and was nice and spacious so everyone could help cook. Plenty of space to sit both inside and out, room for all the family. The pool area was great and the outside toilet and shower meant no walking wet feet inside. The villa was easy to find and is in a nice quiet area. The best bit of this villa is without a doubt the view, we highly recommend staying here."

"Absolutely incredible hotel! Amenities, staff, breakfast, pools, view, and close to Palma!"

"Spacious but very basic. The buildings are all tired and need a refurb. We stayed in block 3 which was by the road and it’s noisy. You can hear traffic from the bedroom even with the AC on. There’s no lift either. Lacked essentials like a kettle, condiments ie salt pepper etc. did get a kettle off housekeeping eventually after asking. Theres a safe in the room but its an extra €4 per day to rent it. Only one spare pillow in cupboard. Got another from reception but no cover. The duvet didn’t have a cover either, you had to use the sheet on the bed which didn’t fit it right. Balcony walls grotty. Kids at pool were annoying; noisy throwing a ball about, splashing guests etc and left unsupervised - I’m sure they were the maintenance/ground staff’s kids as they knew them well and spoke same language (not Spanish more like Moroccan Arabic or something). All for kids playing etc but this was OTT and you couldn’t relax. Location was good and reception staff were friendly and upbeat. Overall it wasn’t worth the money paid, and it meant our hols started on a downer. I’d do more research and stay somewhere else nearby as the area is sound and on the quieter side of the bay. "