Okaya Kamaguchi Water Gate Hotels

"My husband and I stayed at the Richmond hotel for two nights. It’s in a great location, and the rooms were reasonably priced and clean. The staff were really kind, and helped organise luggage forwarding to our next hotel. Our only bugbear was that we could hear other people on the floor - they were pretty loud. It would be great to have had a little more sound proofing. "

"Very easy process to self check in, room spotless, great free drinks options, excellent breakfast (would recommend getting double portion of 'toast', which is delivered to your door at specified time (you must choose order before 11pm). Great location next to lake front. Would def stay again 😎"

"Hotel is clean, comfortable with convenient to access to public transport. The onsen was very nice... a wonderful way to relax at the end of the day. Staff was pleasant."

"Nice hotel, friendly and very helpful staff. Hotel is very close to the beautiful Matsumoto Castle. Further walk to the station (about 15 minutes), and to restaurants, but overall I liked it."

"the room is clean, and it's convenience for transportation."

"Clean and quiet !"

"Staying at La Terra Resort was an absolute dream. The atmosphere, the perfectly curated property, and the delicious meals were all wonderful—but what truly made the experience unforgettable were the people. The team behind the scenes, along with the staff, made us feel so cared for and welcomed. One of the highlights was meeting Roshan, the owner. Learning about his colorful background and how La Terra came to be added such a personal and inspiring layer to our stay. He is a man of many talents, and if you’re lucky enough to meet him during your visit, don’t miss the chance to ask about the antiques on the property—each piece holds so much history and culture. Adding to the charm are the lovely dogs who are very much part of the family at La Terra. Their gentle presence made the property feel even warmer and more like home. We left feeling refreshed, inspired, and already excited to return. Hopefully one day soon, we’ll also get to experience Roshan’s other properties. "

"You won’t regret it. Make sure to get the breakfast as well. So yummy. 😋 "

"Property is close to Hirooka Station for easy commute. Great and lovely staff. Food was superb"