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"The room were nice and clean and had all needed amenities. We were picked up from the station in a shuttle bus with other hotel customers and at our arrival we were kindly greeted by staff who gave us a full tour and explanation of the property. The staff was always attentitve and kind with us. We also had dinner and breakfast included and they were delicious. Unfortunately, it was a bit too much food for us, which is a nice problem to have, but also a lot of waste. In general, everything was 10/10 and I would definitely come back and highly recommend it. The on-site onsen was also great for when you would like a late night or super early bath and have had enough of the town onsens."

"Nice traditional room with awesome baths. The outdoor baths could be a bit warmer though. But that’s just my personal opinion :)"

"Amazing room sizes, incredible staff, and amenities "

"Nice staff, great kaiseki, nice private onsen. Very clean. Comfortable futons. "

"Everything we needed, delicious food, very relaxing onsen and convenient passes to onsens in town. We had a delightful time. "

"We didn’t have time to eat the breakfast. But the place looks clean and the location is convenient."

"The staff and amenities were top notch. We had a wonderful Kaiseki meal that will be a fond family memory for years to come. Thank you for such a memorable experience! "

"Smart hotel; it has everything one needs including rubber bands! Very comfortable stay, will try other APA hotels in future. "

"It was clean. The room is big enough. Furnitures and decor looked dated and not renovated. "