“I booked the room 3 months ahead, the representative they didn't check for booking!
The room not ready to stay!
if you really wanna stay there, confirmed with them in advance!”
"The staff are very friendly and willing to assist you for any issue. My room was at 14th floor, there is a counter at the floor, you can just check out at there instead of doing that at ground floor. Very near from the airport T1, so I can catch my early morning flight!"
"Convenient location: it is near the airport. Good service: free shuttle bus and packed breakfast when requested as I needed to leave the hotel at 5:00am. The room is large and clean. The hotel is over my expectation. It is highly recommended. "
"Good place to stay for late/early flight. But the shuttle bus schedule isn't good enough for early night flight. And it's not cheap for taking grab. (70-80 RM to Kuala Lumpur, 30 RM to hotel). "
"There is bloodstained blanket/ comforter. It's very disgusted. This hotel is not as qualified as 5 Star hotel. They need to start to learn it from 1 star.
They even have no comb, and no soap.
The front seat might be avoid solve this problem promptly since no one pick up the phone in 5 minutes. It's rediculous."