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奧拉唯一酒店的評價

4 out of 5
奧拉唯一酒店
Next to Lulu Shopping Mall, Opposite Nandillath G-mart, Kanayannur, Kerala

評價

7.2

不錯

10 分評分，優異；11 則評價中有 4 則" "
8 分評分，不錯；11 則評價中有 1 則" "
6 分評分，一般；11 則評價中有 3 則" "
4 分評分，欠佳；11 則評價中有 3 則" "
2 分評分，很差；11 則評價中有 0 則" "

6.4/10 

整潔度

7.4/10 

職員與服務

6.0/10 

設施服務

6.6/10 

住宿狀況

5.8/10 

環保程度

評價

4/10 欠佳

Hussain

不滿：整潔度、職員與服務、設施服務和住宿狀況
Place is nothing like what they advertise in the pictures. Place smells like a smoking (cigarette) zone and A/C doesn’t work properly. Bed linen seems old untidy and the staff could have been more friendly and decent
於 2023 年 12 月住了 2 晚

4/10 欠佳

真實旅客

商務旅客
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
If you don't care about hygiene or cleanliness...
Horrible place to stay. Cockroaches, stained chairs, dirty sheets (they just tucked back the sheets after the previous guest left). The springs in the mattress were so loud and uncomfortable. I wouldve slept on the floor if it wasn't for the cockroaches. They don't change the sheets in the afternoon unless we ask them to. A leading web search shows this hotel is a 4-star. This hotel is 2star at best and it's better to call them directly and book. They offered me less than half the price first because they didn't know my booking was prepaid.
於 2023 年 11 月住了 2 晚

10/10 優異

Susanna

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 5 月住了 1 晚

4/10 欠佳

Mohamed

不滿：整潔度和職員與服務
Bad service, not recommended
It was a good experience in the first few days. After that they did not even clean the room and toilet properly. The breakfast was restricted with only few rotis for us. Others guests were provided as much as they wish. The last day there was a bun with fungus which was there for the breakfast.
於 2022 年 2 月住了 14 晚

6/10 一般

Sahil

讚好：整潔度和職員與服務
不滿：客房舒適度
Close to mall, difficult parking situation
Overall, the hotel was fine. Nothing fancy, nothing terrible, just your run of the mill budget hotel. The parking situation is very difficult though due to the proximity to a big shopping mall. There is no (legal) parking near the hotel. I ended up parking about a 10min walk away. Maybe just parking overnight in the mall might have been a better option.
於 2021 年 12 月住了 1 晚

6/10 一般

Jithesh

家人同遊
讚好：職員與服務和客房舒適度
Great for shopping @ Lulu Mall
Great location if shopping at Lulu Mall. Parking is 5 min walk in a public space shared with pay and display facility. Rooms are basic but comfortable. Plenty of room for improvement though.
於 2021 年 12 月住了 1 晚

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務和住宿狀況
No hot water
No hot water.
於 2020 年 1 月住了 1 晚

10/10 優異

Rohit (Australia)

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice property.. clean rooms and bathrooms.. breakfast was very nice and yummy.. next to Lulu shopping, very easy access
於 2019 年 12 月住了 1 晚

10/10 優異

David

於 2019 年 10 月住了 1 晚

10/10 優異

Satkunabalan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good
於 2019 年 8 月住了 1 晚
FOA 於 2019年8月12日的回應
Greetings from Aura One Hotel Kochi. Thank you for your candid feedback. I will certainly convey your sentiments to the team, who will be enthused to meet and exceed your expectations, every time you stay with us. We hope to see you soon when your travel brings you to our area. Team A1 A Short story of Living...

6/10 一般

真實旅客

讚好：職員與服務
UU
There were ants in the bathroom, There was smoking smell in the room and preferred room was not be allocated after confirming that we will be shifted on our second day of the stay.
於 2019 年 6 月住了 3 晚
FOA/ 於 2019年8月12日的回應
Dear Guest Greetings From Aura one. I'm sorry to hear that you didn't have good experience with us. I have made a note of your complaint and sharing the same with our team to ensure that you have a better experience next time.