“Worst experience ever, I booked and paid online but when I reached the property they said they let someone else to stay and can't make them leave, so asked me to go and find different property for that night and ask me to come back and stay next day, my family and kids all are left in the street. I would not recommend this property to anyone”
“We had an amazing experience here. The staff were friendly and the breakfast and dinner was delicious and a large variety. We booked a villa and were impressed with the views! We will definitely be back again soon ”
“Let me start with the good points since there are very few : the look of the room - beautiful
Now the rest, I’m an experience traveller and experienced in hospitality and I am ensuring that this hotel can charge such a high price or the poor service provided :
- we cannot driving ourselves and it’s been impossible to find the hotel : the pin location is not accurate (the hotel is located almost an hour from kandy im the countryside) and there are no sign anywhere to indicate the right……
“Excellent service all the staff was so nice. My room was very nice and the view of the mountains from my terrace was beautiful. The food was also very good. ”
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