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堪薩斯城廣場萬豪 AC 酒店的評價

3.5 out of 5
堪薩斯城廣場萬豪 AC 酒店
560 Westport Rd, Kansas City, MO

評價

8.6

優異

10 分評分，優異；930 則評價中有 494 則" "
8 分評分，不錯；930 則評價中有 265 則" "
6 分評分，一般；930 則評價中有 75 則" "
4 分評分，欠佳；930 則評價中有 56 則" "
2 分評分，很差；930 則評價中有 40 則" "

9.0/10 

整潔度

9.0/10 

職員與服務

7.4/10 

設施服務

8.8/10 

住宿狀況

7.8/10 

環保程度

評價

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2017 年 12 月住了 2 晚

8/10 不錯

Albert

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was a fine hotel . I did wish it had a dresser at some place to put your stuff. But all in all it was nice enough. Clean and quiet
於 2024 年 5 月住了 3 晚

10/10 優異

Donna S

家人同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We had a short stay at this hotel but the staff was very accommodating and friendly. The room was clean and the bartender was so sweet. All staff greeted us with the same warmth. It was a lovely experience and I would recommend this hotel to others.
於 2024 年 5 月住了 2 晚

10/10 優異

Efren

讚好：設施服務
Everything perfect
於 2024 年 5 月住了 1 晚

8/10 不錯

ELEANOR

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Rooms have little insulation. Doors are loud , bathroom has little privacy
於 2024 年 4 月住了 1 晚

8/10 不錯

Randall (Vidalia)

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務和住宿狀況
The hotel, as a whole, was nice. However, the AC did not work in my room, and I couldn’t open the windows.
於 2024 年 4 月住了 2 晚

2/10 很差

Matty

不滿：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚

4/10 欠佳

Rachel

親子同遊, 伴侶同遊, 商務旅客
不滿：設施服務和住宿狀況
We booked a king size bed and while checking in was told that there were no king size beds in the hotel. Later we attempted a shower in our room and could not do that because there was no water pressure.
於 2024 年 4 月住了 1 晚

10/10 優異

TayViom

讚好：整潔度和住宿狀況
Everything was great.
於 2024 年 4 月住了 2 晚

2/10 很差

Randy

於 2024 年 3 月住了 1 晚

4/10 欠佳

Katie

讚好：整潔度
不滿：住宿狀況
於 2024 年 3 月住了 1 晚

10/10 優異

Jacob

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Perfect spot for a quick weekend getaway
於 2024 年 3 月住了 2 晚

10/10 優異

Anjali

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚

6/10 一般

Tom

伴侶同遊
讚好：整潔度
They dont tell you there is a extra fee to park on site. 24 dollars a night. They dont tell you till check in.
於 2024 年 2 月住了 2 晚
Brandon M. 於 2024年2月13日的回應
Not sure where or how you booked. But it is on the Expedia website and also in your confirmation that parking is 24 per night. If you can provide me the information showing that it wasn't in your confirmation, I would be glad to go ahead and refund this for you. But we do regret that this effected your experience. Most if not all hotels in this area do charge parking, as well as we have it posted as you pull into our parking lot.

10/10 優異

Stephanie

讚好：整潔度、職員與服務、設施服務和住宿狀況
The employees were very kind when I checked in!
於 2024 年 2 月住了 1 晚
Brandon M. 於 2024年2月23日的回應
We appreciate your feedback!

6/10 一般

Michael

伴侶同遊
讚好：整潔度和職員與服務
Location
於 2024 年 2 月住了 1 晚

2/10 很差

Lauren

不滿：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Brandon M. 於 2024年2月3日的回應
We apologize for your experience. We unfortunately do not accept Cash App cards as form of payment. We were able to get the reservation fully refunded.

10/10 優異

Hailey

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Walkable to Westport
Great place to stay and walkable to Westport. Friendly staff and clean rooms.
於 2024 年 1 月住了 1 晚
Brandon M. 於 2024年2月23日的回應
Thank you for the feedback regarding your experience while staying with us!

10/10 優異

latrice

讚好：整潔度、職員與服務和住宿狀況
Very clean. Quite and the staff is vey friendly. Will definitely stay again
於 2024 年 1 月住了 1 晚
Brandon M. 於 2024年2月23日的回應
Thank you!!

8/10 不錯

Sherri

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff was great. Rooms are a little small. Especially the bathroom area. Great for a short stay
於 2024 年 1 月住了 1 晚
Brandon M. 於 2024年2月23日的回應
We appreciate your feedback!

10/10 優異

Tanisha N

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 10 月住了 1 晚
Brandon M. 於 2024年2月23日的回應
Thank you for your feedback about your experience!

8/10 不錯

Karen

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice staff and room
於 2024 年 1 月住了 1 晚

2/10 很差

Justin

親子同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
It was close to things but very outdated and room was terrible
於 2024 年 1 月住了 2 晚

10/10 優異

Nouelle

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚

4/10 欠佳

真實旅客

家人同遊
讚好：整潔度
不滿：職員與服務
Not handicap accessible
Asked for handicap accessible room with roll in shower and was told that’s what we had. The shower door opened into a towel bar in the shower, so I had to squeeze myself into the shower. There was no way of getting a shower chair in there and definitely not a wheelchair. So my aunt was unable to take a shower. Description on website is very misleading. Won’t be staying here again
於 2024 年 1 月住了 1 晚

10/10 優異

Michael

家人同遊, 商務旅客
Nice clean place to rest your head and near our final destination.
於 2023 年 12 月住了 1 晚

10/10 優異

Candace

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Small and gorgeous. Staff was competent and chill. A new favorite.
於 2023 年 12 月住了 1 晚

8/10 不錯

David

於 2023 年 12 月住了 1 晚

10/10 優異

Gamal

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Available Cafe
於 2023 年 12 月住了 1 晚

10/10 優異

Donita

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Wonderful, wonderful people and hotel!!
You all were amazing! The lady at the front desk was the best!! The actual hotel was modern and beautiful. So grateful to have had this place to be while my dad was recovering from a heart attack. ❤️
於 2023 年 12 月住了 1 晚

8/10 不錯

John Kenneth

讚好：整潔度、職員與服務和住宿狀況
Clean, modern look, neighborhood easily accessible on foot.
於 2023 年 12 月住了 3 晚

10/10 優異

Stephen

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 2 晚

8/10 不錯

Marco

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 2 晚

10/10 優異

Michael

於 2023 年 11 月住了 1 晚

10/10 優異

Markus

於 2023 年 11 月住了 2 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Comfy beds, friendly staff
The staff were kind and helpful. The location was convenient for what i was doing. Beds were comfy!
於 2023 年 11 月住了 1 晚

8/10 不錯

Carol

多人同遊
讚好：整潔度、職員與服務和住宿狀況
The rooms are serene and nicely set up. I don’t like the parking fee.
於 2023 年 11 月住了 1 晚

4/10 欠佳

John Alan Cranston

不滿：職員與服務、設施服務和住宿狀況
Free breakfast was actually an addon. Parking was listed as free but was a huge daily fee. Room was never cleaned even after asking 3 days in a row.
於 2023 年 11 月住了 4 晚

10/10 優異

Madison

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Lily at the front desk was amazing and very helpful when checking us in! The hotel was very clean and in a great location.
於 2023 年 10 月住了 1 晚

10/10 優異

Loisbeth

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Lo único malo es el ruido de la calle en la noche
於 2023 年 10 月住了 1 晚

10/10 優異

Jerry

讚好：整潔度、職員與服務、設施服務和住宿狀況
This property was perfect if your attending the game. It’s between the airport and the stadium. The staff is friendly and very tentative. A lot of choices of restaurants in the area. Definitely will be staying here again.
於 2023 年 10 月住了 2 晚

8/10 不錯

Bhavana

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚

8/10 不錯

Lynn

於 2023 年 10 月住了 1 晚

6/10 一般

Naoko

家人同遊
不滿：整潔度
It was little older than pictures. No complementary services available or front desk didn’t inform so def you need to bring toothbrush and razors. Breakfast was good but table was dirty and if microwave should be available because there is only roaster and bread and muffins are hard
於 2023 年 10 月住了 1 晚

6/10 一般

Joy

多人同遊
讚好：職員與服務
Property is overpriced for location and cleanliness. Carpeting throughout entire hitel needs to be replaced. Ceiling was leaking water in lobby (a bunch of towels) were covering floor to catch water. Room was clean but doors, door handles and all light fixtures were visibly dirty. Hotel staff and bartender were very friendly.
於 2023 年 9 月住了 2 晚
Brandon M. 於 2023年10月8日的回應
We thank you for your review. Your experience has been shared throughout leadership, to ensure these issues are avoided in the future.

8/10 不錯

Ashley

讚好：整潔度、職員與服務、設施服務和住宿狀況
The bartender was fantastic. Cares a lot about his job, friendly, and made cool cocktails.
於 2023 年 10 月住了 1 晚
Brandon M. 於 2023年10月8日的回應
We thank you for your kind review.

10/10 優異

Joel (Clearfield)

讚好：整潔度、職員與服務和住宿狀況
Close to a lot of restaurants and a lot of bars! Never needed to walk far
於 2023 年 9 月住了 2 晚
Brandon M. 於 2023年10月8日的回應
We hope to see you on your next trip to the area!!

10/10 優異

Marcia

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Impressed!
於 2023 年 9 月住了 1 晚
Brandon M. 於 2023年10月8日的回應
Thank you for your review!!!

10/10 優異

Jasmine

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 2 晚
Brandon M. 於 2023年10月8日的回應
Thank you for your review.

6/10 一般

Parker

商務旅客
讚好：整潔度、職員與服務和設施服務
不滿：住宿狀況
The floors in my room were coming up, when I arrived i couldn’t check in an hour early (not a big deal). But when I came back I was told they overbooked that night and I had to take a lower room than I booked
於 2023 年 9 月住了 1 晚
Brandon M. 於 2023年10月8日的回應
We apologize for your experience. Your experience will be shared with our leadership team, to ensure this is avoided in the future. We hope to see you on your next trip to the area.