Thank you for taking the time to share your feedback with us. We're thrilled to hear that you enjoyed the fun and unique lakeside experience at Basswood Resort. However, we're truly sorry to learn about the inconveniences you encountered during your stay. Please accept our sincerest apologies for the unpatched hole in your cabin, the issue with the router, and the cleanliness concerns. This is certainly not the level of service we strive to provide.Rest assured, we take your comments seriously and have already addressed these issues with our maintenance and housekeeping teams to ensure they are resolved promptly. We truly value your feedback as it helps us improve and deliver a better experience for our guests.We hope to have the opportunity to welcome you back in the future and provide you with the exceptional stay that you deserve.

We are truly sorry to hear about the challenges you encountered during your brief stay at Basswood Resort. Your experience falls far below our standards of hospitality, and we deeply regret any inconvenience this may have caused you.The issues you described with the door, toilet, and noise level are unacceptable, and we apologize for the lack of immediate resolution. We understand how frustrating it must have been to not find assistance readily available on the property.Please know that we take your feedback seriously, and we are actively working to address these concerns with our team to prevent such occurrences in the future. We strive to provide a comfortable and enjoyable experience for all our guests, and we are disappointed to have fallen short in your case.We would like to extend our sincerest apologies once again and invite you to reach out to us directly to discuss your experience further. Your feedback is invaluable to us as we continuously strive to improve our services.

Thank you for sharing your experience at Basswood Resort! We're delighted to hear that you found our property to be clean and well-maintained, despite its age. Our team works hard to ensure that all aspects of the resort are in top condition for our guests' enjoyment.We're also thrilled that you found our staff to be very nice and helpful. Providing excellent service is one of our top priorities, and we're pleased to hear that we succeeded in making your stay enjoyable.We look forward to welcoming you back for another wonderful stay at Basswood Resort. Thank you for choosing to stay with us!

It's fantastic to know that you enjoyed the peaceful and quiet ambiance, as well as the spacious room with a comfy bed. We're glad our staff could accommodate you and that you were able to enjoy a delicious, freshly made pizza around the fire pit.Although you didn't get a chance to explore our trails this time, we hope to welcome you back for a longer stay in the future so you can fully immerse yourself in the natural beauty of our surroundings.Thank you for choosing Basswood Resort for your getaway, and we look forward to hosting you again soon!

Hi Melanie! Thank you so much for your wonderful review! We're thrilled to hear that you had an amazing time at Basswood Resort. We love providing a fun escape from the city hustle and bustle, and we're delighted that you found it to be a great spot for kids and a peaceful getaway. We can't wait to welcome you back anytime you're in the area!

Thank you so much for your kind review of your stay at Basswood Resort! We're thrilled to hear that you enjoyed your time with us and that our accommodations met your expectations. Your feedback means a lot to us, and we hope to welcome you back again soon for another wonderful getaway.

Wow! Thank you so much for the perfect 10 review on Expedia! We're absolutely thrilled to hear that you had such an amazing experience at Basswood Resort. We can't wait to have you back for another fantastic stay. Safe travels until next time!

Thank you for your amazing feedback! We're thrilled to hear that you had an incredible stay at Basswood Resort. We can't wait to welcome you back for more amazing experiences in the future!

Thank you for your excellent review! We're delighted you found our team nice and friendly. Looking forward to hosting you again soon!

Thank you so much for your kind words! We're thrilled to hear that you had an excellent experience at Basswood Resort. We can't wait to welcome you back for another wonderful visit!

We apologize for any inconvenience you faced due to the unavailability of carts during your stay. Thank you for highlighting the importance of reserving carts in advance. We do have 20 rental carts, but they can get booked quickly during busy weekends. We'll work on ensuring better communication about the reservation process to make your future visits more enjoyable. Your feedback is valuable, and we hope to have the opportunity to provide you with a more exciting and hassle-free experience in the future.

We're delighted to hear that you found our property unique and enjoyed your stay at Basswood Resort. It's wonderful to know that our pet-friendly accommodations suited your needs. We appreciate your kind words, and we hope you can come back soon to spend more time with us. We'd love to welcome you for another memorable stay!

Thank you for your honest feedback. We appreciate your understanding that, due to the age of our property, some imperfections may be present. We continuously strive to improve the overall condition and comfort for our guests. Your insights are valuable, and we will take them into consideration as we work on upgrades and maintenance. We're pleased to hear that you found the quality vs. price suitable for a large family, and we hope to have the opportunity to welcome you back in the future with improved conditions. Thank you for staying with us.

We are genuinely sorry for the unfortunate experience you encountered during your recent stay at Basswood Resort. Your feedback is crucial to us, and we deeply regret the inconveniences you faced.We want to inform you that we are now under new management and are actively working to ensure that the issues you mentioned will never arise again. We understand the importance of providing a comfortable and relaxing environment, especially considering your health condition, and we sincerely apologize for falling short in this regard.Your input is invaluable, and we appreciate your understanding and patience. If you ever decide to give us another chance in the future, please don't hesitate to reach out to us directly. We are committed to making your next visit a significantly improved and enjoyable one, ensuring you can truly unwind and savor the fresh air away from the city. Your well-being and satisfaction remain our top priorities. Thank you for sharing your concerns, and we wish you the very best in your health journey.

Thank you for your feedback on your recent stay at Basswood Resort. We're glad you found the cabin clean and comfortable with great air conditioning. We apologize for any confusion about the lack of a bathroom in the cabin and the shared bathhouse arrangement. We'll work on improving our communication in this regard to provide a better experience for our guests. Your input is valuable, and we hope you had an overall enjoyable stay. If you choose to visit us again, please feel free to reach out with any questions or concerns. Thank you for choosing Basswood Resort.

We're truly sorry to hear about the disappointing experience you had during your recent camping trip to Basswood Resort. Your feedback is important to us, and we deeply regret the issues you encountered.We want to inform you that we are now under new management, and we are actively working to address these issues to ensure a more pleasant experience for our guests. Your feedback regarding the cleanliness of the fridge and the availability of hot water in the shower houses is concerning, and we will take immediate steps to rectify these problems. We also apologize for any rudeness you experienced from our staff, as that is not the level of service we aim to provide.Your input is invaluable, and we appreciate your patience. If you ever decide to give us another chance in the future, please reach out to us directly. We are committed to making your next visit a significantly improved and more enjoyable one, ensuring your camping experience meets your expectations. Thank you for sharing your concerns, and we hope to have the opportunity to welcome you back under better circumstances.

We're pleased to hear that you enjoyed your stay in our deluxe 8-person cabin at Basswood Resort. While the cabin wasn't spotless, we apologize for any crumbs and dish cleanliness issues you encountered, and we'll address these concerns with our cleaning team.The efficient A/C during your mid-July stay was a relief, but we're sorry about the ant problem; we'll work on resolving it.We appreciate your feedback about airplane noise due to the nearby airport and your suggestion for a larger or second pool. We'll take these into consideration for future improvements.We're glad you had fun overall and would consider staying with us again. Thank you for choosing Basswood Resort!

We're delighted to hear that you had a great family getaway at Basswood Resort! It's fantastic to know that the cabins were clean and met your expectations. Thank you for the reminder about bringing linens for sleeper cabins, and we appreciate your feedback on the convenience of the bathroom's proximity. We hope you'll choose to stay with us again in the future for another wonderful family vacation!

We appreciate your feedback about your recent stay at Basswood Resort. We're pleased to hear that you had positive interactions with our staff, and we thank you for acknowledging their friendliness and helpfulness.We apologize for the issues you encountered with the condition of the unit, such as rotted wood and damaged doors. We'll work on addressing these maintenance concerns to ensure our units are in better shape for future guests.We understand your frustration regarding the need to bring your own linens and toiletries, and we'll work on improving the communication of these details during the booking process to avoid any surprises for our guests.Regarding the pool, we apologize for the foggy water, and we will investigate and rectify any issues with the water quality and chemical balance to ensure a clearer and safer swimming experience.We're glad to hear that you found our general store well-stocked and appreciated the variety of family-friendly activities available. Your feedback is valuable, and we hope to have the opportunity to provide you with an even better experience in the future. Thank you for choosing Basswood Resort.

We're thrilled to hear that you've been enjoying Basswood Resort for years! Your loyalty and continued support mean a lot to us. We look forward to many more years of providing you with wonderful experiences and memories. If there's anything specific you'd like to share or any requests you have, please feel free to let us know. We're here to make your stays at our resort as enjoyable as possible. Thank you for being a valued guest!

We apologize for any inconvenience you experienced with the room not meeting the advertised amenities, such as the fire pit and stove tops. We understand how frustrating it can be when the accommodations don't match expectations.We take your feedback seriously and will work on ensuring that our room descriptions accurately reflect the available amenities to avoid any future misunderstandings. We appreciate your patience and understanding, and we hope that despite these issues, you were still able to enjoy your stay at Basswood Resort. If you decide to stay with us again in the future, please don't hesitate to reach out with any questions or concerns, and we'll do our best to ensure a more comfortable and enjoyable experience for you. Thank you for choosing Basswood Resort.

We're delighted to hear that you had a great and relaxing time during your getaway at Basswood Resort. Creating a peaceful and enjoyable experience for our guests is our priority, and it's wonderful to know that you were able to unwind and enjoy your stay. If you ever decide to return for another getaway, please don't hesitate to reach out, and we'll be here to ensure you have another wonderful and stress-free visit. Thank you for choosing Basswood Resort!

We're glad you enjoyed the fire pit/patio, Jacuzzi, and TV. Sorry to hear about the mattress. We appreciate your feedback. In-room coffee, microwave, and refrigerator are always available for your convenience. Thank you for staying with us!

We're pleased to hear that Basswood Resort provided a nice and quiet place for your getaway. If you ever decide to return, we'll be here to ensure you have another peaceful experience. Thank you for choosing us!

We're thrilled to hear that you found your stay at Basswood Resort outstanding for the price point. It's wonderful that you enjoyed the spacious and comfortable jacuzzi suite. We appreciate your feedback regarding the check-in process and nighttime navigation, and we'll work on making it more convenient and well-lit for guests arriving late.It's great to know that you had a fun-filled morning with various activities on the property. We aim to provide a unique and enjoyable experience for our guests.Thank you for your recommendation and for choosing Basswood Resort. We hope to welcome you back for another great stay in the future!