外觀

貝爾頓南堪薩斯市生態小屋酒店的評價

2 out of 5

評價

5.4
10 分評分,優異;315 則評價中有 39 則" "
8 分評分,不錯;315 則評價中有 52 則" "
6 分評分,一般;315 則評價中有 66 則" "
4 分評分,欠佳;315 則評價中有 71 則" "
2 分評分,很差;315 則評價中有 87 則" "

5.4/10 

整潔度

6.0/10 

職員與服務

5.0/10 

設施服務

5.0/10 

住宿狀況

4.4/10 

環保程度

評價

4/10 欠佳

Elizabeth

寵物同遊
不滿:整潔度和職員與服務
On checking I was informed I would owe an extra $50 personal deposit $100 pet deposit $30 pet fee )on top of the one already paid to Expedia $180 in fees on top of what I already paid!! When I informed them I would be notifying you to they decided they could reduce it just the extra pet fee ($30) but then said you all were holding the deposits & there was nothing they could do! The room stunk of cigarettes & there were chunks of dried mud on the floor Definitely not recommended
於 2024 年 5 月住了 2 晚

4/10 欠佳

Terry

伴侶同遊
不滿:職員與服務和住宿狀況
We didn’t like it period. Room counter tops still had rings on them from earlier guest that had never been wiped clean. Toilet has some small spraying on you while sitting, sink had a large crack inside the dish well. Ice machine had a large hinged door that a child could have reached in and handled the ice cubes. So we never took any do to safety. We will never stay here EVER AGAIN! 😡 😡 If there was a way to get a refund, we would appreciate it.
於 2024 年 4 月住了 2 晚

10/10 優異

Theresa

讚好:整潔度、職員與服務和住宿狀況
Easy check in and nice room
於 2024 年 4 月住了 1 晚

4/10 欠佳

Danielle

伴侶同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
The property was dirty Smoke detector was noisy
於 2024 年 2 月住了 1 晚
RaviPatel 於 2024年2月18日的回應
Danielle, Sorry, we didn't meet your expectation. We'll work hard to make your next stay pleasant. We'll give you 10% off on your next stay. Please, give us another opportunity to make your stay pleasant.Thank you.

2/10 很差

Eli

不滿:整潔度、職員與服務和住宿狀況
Sin comentarios
於 2024 年 2 月住了 2 晚
Ravi 於 2024年2月18日的回應
Thank you for your response. Let us know what we can do to better serve you.Thank you.

10/10 優異

M John

商務旅客
讚好:職員與服務
於 2024 年 2 月住了 1 晚
Ravi Patel 於 2024年2月18日的回應
Thank you for your response. We really appreciate that your stay was pleasant, and we will work hard to make your next stay pleasant.

2/10 很差

Angela

伴侶同遊
不滿:整潔度、設施服務和住宿狀況
I didnt like anything at this motel. Tub was dirty, coukdnt connect to wifi, reserved a smoking room but didnt get one. The people were rude and could hardly understand what they said. Got locked out of our room cause keycard didnt work. And they charged me 55 for first night and 65 for second night. Wont ever go there again
於 2024 年 1 月住了 2 晚
Ravi 於 2024年2月18日的回應
Sorry, you didn't like your stay. The prices are fluctuate, every day. Unless you reserved for weekly price.Thank you

4/10 欠佳

Stormy

多人同遊
不滿:住宿狀況
The last two times I was here there was no breakfast and it’s suppose to b
於 2024 年 1 月住了 1 晚
RAVI PATEL 於 2024年3月18日的回應
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

8/10 不錯

Melody

於 2024 年 1 月住了 2 晚

4/10 欠佳

Stacy

家人同遊, 商務旅客
讚好:整潔度
不滿:職員與服務和住宿狀況
No toilet paper not enough towels. And I got charged twice for the one night stay and I’m having trouble getting my money back.
於 2024 年 1 月住了 1 晚
Ravi 於 2024年2月18日的回應
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly. If you get charge twice, you booked your reservation from third party, and they provide us Virtual card and we charge on that virtual card. So, please talk to the Expedia Customer Care.

2/10 很差

Ken

寵物同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
I didn't stay, but was charged for the room. I asked for a pet friendly room. When I got there, I was told that they didn't have one available. He offered me no help to resolve this. So I slept in my SUV with my service dog. I would like a refund of the $58.20 I was charged. Kenneth Stoddard 256-525-0536
於 2024 年 1 月住了 1 晚
Ravi 於 2024年2月18日的回應
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly. If you get charge twice, you booked your reservation from third party, and they provide us Virtual card and we charge on that virtual card. So, please talk to the Expedia Customer Care.

2/10 很差

Eddie

家人同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
The pictures do not tell the real story. It seems that the owners of the property know it will only get low prices so they don’t go out of their way to clean. Loose toilet seat, smelled of pee, beds had dust and other things on them, carpet was unwashed and had toe clippings.
於 2024 年 1 月住了 1 晚
Ravi 於 2024年2月18日的回應
Eddie,We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly. If you let us know at the stay, we'll happy to change your room, but whenever you're here in this area, give us the opportunity to serve you, we'll make sure to makeover your stay pleasant, and we'll give you 10% off on your next stay.Thank you

2/10 很差

Rafi

於 2023 年 12 月住了 1 晚
Ravi 於 2024年2月18日的回應
Thank you so much for taking the time to leave us feedback.” “Is there anything we can do to improve?” “We hope to see you again soon!”

10/10 優異

Kyle

讚好:整潔度、職員與服務和設施服務
於 2023 年 12 月住了 1 晚

8/10 不錯

Tracy

商務旅客
讚好:整潔度、住宿狀況和客房舒適度
Good value what is up with the WiFi
Except for not being able to access their wifi the stay was very good.
於 2023 年 12 月住了 2 晚

2/10 很差

Amy

商務旅客
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
OMG!
Cockroaches all over the room and visible bed bugs. The most disgusting place I have ever walked into
於 2023 年 12 月住了 1 晚

2/10 很差

James

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Last night (ever) at EconoLodge
From the start, the front desk clerk was rude. When got to the room we had several cockroaches waiting to greet us. The carpet was dirty. One wall had blood smeared on it. The dresser was busted. The toilet was not clean. There were small beetles beached on the edge of the toilet. The sink was cracked leaked water at the base. The was loud music from three opposing directions. We left early. When we told the clerk of the issues he said "Okay, no problem" repeatedly as pointed to a poster draped over the desk as he insisted that I scan some QR code for points so I could stay there again. There is ZERO chance that I would do that. This app will not allow me to upload the photos that I have.
於 2023 年 12 月住了 1 晚

10/10 優異

Jewel

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice clean quiet
於 2023 年 11 月住了 1 晚

2/10 很差

Donnell (Grandview)

There were tenants that stated the lived there at the property. They were problematic and basically ran us off of the property. We felt like our lives were in danger.
於 2023 年 11 月住了 4 晚

2/10 很差

Dalynnda

不滿:住宿狀況
於 2023 年 11 月住了 2 晚

8/10 不錯

maria

於 2023 年 11 月住了 1 晚

4/10 欠佳

Michelle

Room door wasnt secure and latched on arrival. Broken door on chest in room. Had to hold handle down for toilet to flush.
於 2023 年 11 月住了 1 晚

10/10 優異

SHANE (PHOENIX)

讚好:整潔度、職員與服務、設施服務和住宿狀況
Needed a quick place to stay that had breakfast, and decided on this location. Price was reasonable, room clean and check in was easy. Plenty of parking.
於 2023 年 11 月住了 1 晚

2/10 很差

Taylor

家人同遊
不滿:整潔度、設施服務和住宿狀況
There were bugs in one of the beds and on a sticky trap in the room. Dresser was literally falling apart. Half patched holes in the walls. Not worth more than $50 a night and only then if you’re desperate.
於 2023 年 11 月住了 1 晚

6/10 一般

真實旅客

家人同遊
不滿:住宿狀況和客房舒適度
Basic
Our hotel was basic. It had the basics met but that was about it. The tub leaked and loudly dripped all night. The pillows were flat and the room carpet was wet so we had to wear shoes to keep our feet dry. No bugs but they must have a mouse issue because we found a trap in our room. We stayed as little as possible and then left. There was a squatter under the steps and the whole place just didn't seem very safe. We won't return.
於 2023 年 10 月住了 1 晚

2/10 很差

真實旅客

商務旅客
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Nasty hotel
This hotel was just nasty cigarette burns on the sheets people yelling and playing and throwing up in the hallway it was just awful not a wink of sleep I would have slept in my car
於 2023 年 10 月住了 1 晚

2/10 很差

Velvet

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Not here again.
I won't being staying here again. You get what you pay for so if you are only looking at price this place may meet your needs. The mattress was old and not comfortable at all. The door had no safety lock. There was no one around to get a receipt in the morning.
於 2023 年 10 月住了 1 晚

4/10 欠佳

Elizabeth

不滿:整潔度和職員與服務
於 2023 年 10 月住了 1 晚

2/10 很差

Kevin

不滿:整潔度、職員與服務、設施服務和住宿狀況
This place should be shut down, very dirty,
於 2023 年 10 月住了 1 晚

8/10 不錯

Terry

讚好:整潔度、職員與服務和住宿狀況
Some noise at nite.
於 2023 年 10 月住了 1 晚

2/10 很差

Ryan

伴侶同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
I liked the location relative to the interstate. It ends there. The staff spoke minimal English, there were blood stains on the floor, bugs in the beds, the shower/tub was grimy. All the wall plugs were a bit sticky as well. Also, some might see the constant police presence as a good thing. No, that’s because there’s drug use and prostitution at this place. There are other options at this price that are so much better. There’s even cheaper options that would’ve been better. I can’t recommend this location in good faith to anyone. Also, the pool is permanently closed.
於 2023 年 9 月住了 3 晚

4/10 欠佳

Cheryl

家人同遊
不滿:整潔度
Suggestions for improvement
I was in town for a family event and so I stayed only needed to stay one night. I was in Room 116 Positives: bed sheets were clean, mattress was comfortable, bathroom sink, and toilet was clean. Had amenities (hair dryer, refrigerator but since I did not use these, I don't know if there were any problems. TV worked. No mold on shower curtain. Old chain locks but they worked. Heater AC worked. Negatives Breakfast poor Walls: thin. I heard the next-door neighbor coughing so well that it sounded like he or she was in my room. Pillowcases: One of the 3 pillowcases had yellow stains on it, but it smelled clean. Bathtub: was not inviting. It had a wide bathtub ring of old dirt on it, so I never used it. Shower curtain; old, torn, unclean. Smells: noticeable odd smell in the bathroom, not sure what it was. The whole room smelled like old cigarette butts. This was a non-smoking room. I am sensitive to smoke and did get nasal congestion and eye irritation from the smell. Bugs: 2 tiny bugs (I killed) In the bathroom, on the floor by the edge of the tub. No further bugs seen. Curtains: old and torn a bit did not want to close completely. That left me feeling unsecure. Suggest Use a soap scum cleaner for the tub or Replace tub and shower curtain. Replace inside drape. Replace chain lock with more secure bolt lock. Hire a company that deals with smoke from house fires. They have the ability to get rid of smoke and make the rooms smell like there was never a smoke problem.
於 2023 年 9 月住了 1 晚

4/10 欠佳

Jo

伴侶同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
This place was so gross. We were so tired from driving all day that we endured it….but for the love of God fix this place!
於 2023 年 9 月住了 1 晚

2/10 很差

Wanda

家人同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
Only picked this place bc I was told it was the safest around. Had to stop and sleep after driving for 12 hrs and got an upstairs room w no elevator! I’m disabled! It was a smoking room which I was not told. Holes in curtains? Months or cigarette burns?? Just awful!
於 2023 年 9 月住了 1 晚

2/10 很差

Tim

家人同遊
不滿:整潔度、職員與服務和住宿狀況
Never again
I would not recommend staying here for any reason. Staff are extremely rude. Had smoking room reserved for 2 months but no smoking when arrived. Room smelled and not very secure
於 2023 年 9 月住了 3 晚

4/10 欠佳

Drew

家人同遊
讚好:整潔度
不滿:職員與服務
We have two dogs. Web site stated a $10 per dog fee. When we arrived the fee was stated as $20 per dog. The desk attendant said he would only accept $15 per dog.
於 2023 年 9 月住了 1 晚

8/10 不錯

Daniel

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 8 月住了 2 晚

4/10 欠佳

真實旅客

家人同遊
不滿:整潔度、職員與服務和客房舒適度
Smelly, roaches - small, stains on the floors
於 2023 年 8 月住了 1 晚

2/10 很差

Kevin

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 1 晚
Ravi Patel 於 2023年8月6日的回應
We are sorry to hear that you have had such a negative experience. Our team is dedicated to providing excellent customer service, and we strive for 100% satisfaction with every stay. We would like the another opportunity to rectify this situation and help make it right for you. – Team ecolodge

4/10 欠佳

ROXY

商務旅客
不滿:整潔度和住宿狀況
於 2023 年 7 月住了 1 晚
Ravi Patel 於 2023年8月6日的回應
We are sorry to hear that you have had such a negative experience. Our team is dedicated to providing excellent customer service, and we strive for 100% satisfaction with every stay. We would like the another opportunity to rectify this situation and help make it right for you. – Team ecolodge

2/10 很差

Bianca

家人同遊
不滿:整潔度、職員與服務和住宿狀況
There were bugs crawling on the tv when you turned it on the bed sheets were stained and it didn’t make you feel like you were safe to stay there when you see bugs crawling around in your room!
於 2023 年 7 月住了 1 晚
Ravi Patel 於 2023年8月6日的回應
We are sorry to hear that you have had such a negative experience. Our team is dedicated to providing excellent customer service, and we strive for 100% satisfaction with every stay. We would like the another opportunity to rectify this situation and help make it right for you. – Team ecolodge

2/10 很差

Tiffany

多人同遊
不滿:整潔度、職員與服務和住宿狀況
Before even traveling we knew our options were slim and found out that Taylor Swift would be in town on our selected days. This hotel was basically our only option. I reserved 2 rooms at a rate of $108 per night for a total of $235.04 per room. We arrive to check in. I did not ask the price because I already knew. The guy at the “desk” processed my payment for $414.36. When I asked why he said that what he saw on his end was $180/night. He refused to honor my reservation and basically said reserving on Expedia doesn’t guarantee the rate and he can’t see my reservation even after I gave him my name and he pulled it up the rate he saw was different. He said they had no way to change to reservation to honor the quoted price. So we obviously did not pay that rate for this low rated hotel. This is not a hotel we would typically stay at but the way the issue was handled is what solidified the decision of never returning and promoting the negative review.
於 2023 年 7 月住了 2 晚
Ravi Patel 於 2023年7月11日的回應
We are sorry to hear that you have had such a negative experience. Our team is dedicated to providing excellent customer service, and we strive for 100% satisfaction with every stay. We would like the another opportunity to rectify this situation and help make it right for you. – Team ecolodge

10/10 優異

Tamara

讚好:職員與服務
於 2023 年 7 月住了 1 晚
Ravi Patel 於 2023年7月11日的回應
. Our team is dedicated to providing excellent customer service, and we strive for 100% satisfaction with every stay. We would like the another opportunity to rectify this situation and help make it right for you. – Team ecolodge

8/10 不錯

Kerri

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 6 月住了 2 晚
Ravi Patel 於 2023年7月11日的回應
Our team is dedicated to providing excellent customer service, and we strive for 100% satisfaction with every stay. We would like the another opportunity to rectify this situation and help make it right for you. – Team ecolodge

4/10 欠佳

Stephen (Longmont)

讚好:整潔度
不滿:住宿狀況
於 2023 年 6 月住了 1 晚
Ravi Patel 於 2023年7月11日的回應
We are sorry to hear that you have had such a negative experience. Our team is dedicated to providing excellent customer service, and we strive for 100% satisfaction with every stay. We would like the another opportunity to rectify this situation and help make it right for you. – Team ecolodge

10/10 優異

Adriana

讚好:整潔度和職員與服務
於 2023 年 6 月住了 2 晚
Ravi Patel 於 2023年7月11日的回應
. Our team is dedicated to providing excellent customer service, and we strive for 100% satisfaction with every stay. We would like the another opportunity to rectify this situation and help make it right for you. – Team ecolodge

4/10 欠佳

David

家人同遊
不滿:整潔度和住宿狀況
Not so great
I have stayed at this hotel several years ago and while it is an economy hotel, at least it was clean. I can’t say the same about this stay. The bathroom floor, though mopped earlier in the day, was dirty. An attempt had been made to clean the mirror but it was so streaked that I had to dampen a washcloth and wipe it to be able to see myself clearly. One bright spot was that the bed was reasonably comfortable. Breakfast was supposed to be 6 to 9 AM, but when I went just before 7 AM nothing was available. The clerk was just beginning to set up. The chairs were still upside down on the tables. The next time I’m in Belton, I’ll stay somewhere else.
於 2023 年 5 月住了 4 晚
Ravi 於 2023年6月13日的回應
We are sorry to hear that you have had such a negative experience. Our team is dedicated to providing excellent customer service, and we strive for 100% satisfaction with every stay. We would like the another opportunity to rectify this situation and help make it right for you. – Team ecolodge

2/10 很差

Christina

於 2023 年 5 月住了 2 晚
K 於 2023年6月4日的回應
We are sorry to hear that you have had such a negative experience. Our team is dedicated to providing excellent customer service, and we strive for 100% satisfaction with every stay. We would like the another opportunity to rectify this situation and help make it right for you. – Team ecolodge

4/10 欠佳

Audra

不滿:設施服務和住宿狀況
There was trash on the property and the shower in the room didn't have any water coming out of it at all not to mention there was a bug in the bed that crawled on me it was disgusting.
於 2023 年 5 月住了 1 晚
Ravi Patel 於 2023年6月4日的回應
We are sorry to hear that you have had such a negative experience. Our team is dedicated to providing excellent customer service, and we strive for 100% satisfaction with every stay. We would like the another opportunity to rectify this situation and help make it right for you. – Team ecolodge

2/10 很差

Alfredo

家人同遊, 親子同遊
不滿:整潔度、職員與服務和住宿狀況
It was terrible!! The room smelled bad, we found bed bugs and we decided to go to another hotel.
於 2023 年 5 月住了 1 晚
Ravi Patel 於 2023年6月4日的回應
We are sorry to hear that you have had such a negative experience. Our team is dedicated to providing excellent customer service, and we strive for 100% satisfaction with every stay. We would like the another opportunity to rectify this situation and help make it right for you. – Team ecolodge