You can't close the bathroom doors and they charged us more than the amount agreed upon with Expedia (not talking about the $100 hold that will drop or the $25 parking fee. Considerable, additional fees were tacked on without disclosure). And again, you can't close the bathroom doors. They slide and then do not connect to make contact with the wall or even come flush. There's one public restroom in the hotel with 2 stalls, and for which you need a code. Please note this is not walkable to the Power & Light district.
Jessica
2025 年 6 月入住 2 晚
2/10 糟糕
Ryan
与家人出行
2025 年 6 月 28 日
满意:清洁度
不满意:员工和服务、服务设施、住宿条件和设施
Poor customer service. The AC in the room above the bed had a loud humming noise that occurred every 20-30 minutes. The problem was reported and could not be fixed. I was not allowed to change rooms until the 5th night.
Ryan
2025 年 6 月入住 5 晚
10/10 超赞
Jamie
2025 年 6 月 24 日
满意:清洁度、员工和服务、住宿条件和设施
Great
Jamie
2025 年 6 月入住 1 晚
6/10 一般
Katie
与配偶出行
2025 年 6 月 17 日
满意:员工和服务,清洁度
We understood that the area around the hotel was unsafe after check-in and reading the reviews of multiple car break-ins in the lot. Charging every guest $25 parking (I assume to help offset the cost of paying security) seems steep and made charging for breakfast feel like even more of a price gouge. The hotel was well kept, clean, and the staff were friendly, but we won’t return when we come up to KC again due to all the extra fees and risk of property damage/theft. A good reminder to read property reviews thoroughly before booking a hotel; we would have chosen a different IHG property if we’d properly vetted this facility first.
Katie
2025 年 6 月入住 1 晚
10/10 超赞
Binxuan
2025 年 6 月 16 日
满意:清洁度、服务设施、住宿条件和设施
It's a great hotel with fantastic amenities.
Binxuan
2025 年 6 月入住 2 晚
6/10 一般
Kaleb
与家人及幼儿出行, 与家人出行
2025 年 6 月 10 日
Bathroom was not clean needs update don't look like the pictures.
Kaleb
2025 年 6 月入住 2 晚
8/10 还可以
Craig
与家人出行
2025 年 6 月 7 日
满意:清洁度、服务设施、住宿条件和设施
Nice, clean hotel. Area is industrial but it is a short walk to the river market. From there, you can catch the streetcar downtown. Hotel is updated. The breakfast is pretty minimal for $9.99 but the staff are amazing!
Craig
2025 年 5 月入住 2 晚
10/10 超赞
Rommel,Fayetteville
2025 年 6 月 5 日
满意:清洁度、服务设施、住宿条件和设施
Great stya
Rommel
2025 年 5 月入住 1 晚
10/10 超赞
Brent
2025 年 6 月 3 日
满意:清洁度、员工和服务、住宿条件和设施
The bad service from the bar/restaurant
Brent
2025 年 5 月入住 3 晚
10/10 超赞
Joshua
2025 年 6 月 2 日
Joshua
2025 年 6 月入住 1 晚
6/10 一般
Jonathan
2025 年 6 月 1 日
满意:清洁度
Jonathan
2025 年 5 月入住 1 晚
10/10 超赞
Murat A.
2025 年 5 月 24 日
满意:清洁度、员工和服务、住宿条件和设施
Nice, clean and new hotel!
Murat A.
2025 年 5 月入住 1 晚
6/10 一般
Emmanuel
2025 年 5 月 19 日
满意:员工和服务
Tv didn’t work for the duration of my stay cable was out. Including the WiFi didn’t work.
Emmanuel
2025 年 5 月入住 2 晚
10/10 超赞
Bruce
与配偶出行
2025 年 5 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Problems were the hidden fees not shared by your firm.
Bruce
2025 年 5 月入住 3 晚
8/10 还可以
Hazel
2025 年 5 月 14 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
the breakfast was not worth $10.00....Iam spoiled with complmentary service....a bit disappointed having to pay for parking at 25.00 a night...