4/10 很差
Peggy，Athens
与家人及幼儿出行
2025 年 10 月 29 日
满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
We stayed for 3 nights in Lee's Summit because this location was close to family. I received an email for pre-checkin and deposit which I completed. Upon arrival, I was asked to place another deposit for the room, which I did with the front desk clerk. We received our room key and unload suitcases. The room smell was off, so we turned on the A/C to remove the smell. Housekeeping arrived at the room and sprayed air freshener. The indoor pool had been drain for maintenance and would be ready by noon next day. The indoor pool was ready late Friday night. We ( 2 grandkids 3 and 9) went to the pool Saturday. The water was perfect and the pool area was very clean. Unfortunately the handicap pool chair was not operational due to batteries failing and there was not an out of order sign on it or posted anywhere. Getting in the pool is not problem for my sister, but getting out was very difficult without the chair lift. Christy (front desk clerk) offered to help us. Last resort would be to call 911 for assistance. But we were successful after placing a pool side table in the pool and wrapping towels on the pool ladder steps and inching our way up. The breakfast has no protein. Waffles, cereal, apples, coffee, juice, milk, instant oatmeal. The dining area was clean except for customers not cleaning up behind themselves. The pictures on website do not match the room. No table lamps, instead overhead can lights on each side of beds. A 32 inch wall mounted TV which the can lights re
Peggy
2025 年 10 月入住 3 晚