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Le Grand Karuizawa Hotel&Resort

Photo gallery for Le Grand Karuizawa Hotel&Resort

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Outdoor pool
Outdoor pool
Outdoor pool
Terrace/patio

Overview of Le Grand Karuizawa Hotel&Resort

Le Grand Karuizawa Hotel&Resort

4.0 star property

4.3/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
864-4 Hocchi, Kitasaku-gun, Karuizawa, Nagano, 389-0113

Explore the area

  • Popular LocationKaruizawa Lake Garden19 min walk
  • Popular LocationKaruizawa 72 West Golf Course4 min drive
  • Popular LocationKaruizawa 72 North Golf Course6 min drive

Choose dates to view prices

About this area

Karuizawa

Le Grand Karuizawa Hotel&Resort is located in Karuizawa. Karuizawa Station Building Memorial and Karuizawa Ohga Hall are local landmarks, and the area's natural beauty can be seen at Myogi-Arafune-Sakukogen Quasi-National Park and Joshin'etsu-kogen National Park. Karuizawa Lake Garden and Karuizawamachi Botanical Garden are also worth visiting.
Visit our Karuizawa travel guideOpens in a new window
Map

What's nearby

  • Karuizawa Lake Garden - 19 min walk
  • Karuizawa 72 West Golf Course - 4 min drive
  • Karuizawa Picture Book Museum - 5 min drive
  • Karuizawa Asama Golf Course - 5 min drive
  • Karuizawa 72 North Golf Course - 6 min drive

Getting around

  • Karuizawa Station - 13 min drive

About this property

Le Grand Karuizawa Hotel&Resort

4-star hotel near Karuizawa Lake Garden
This smoke-free hotel features 2 restaurants, a fitness centre and a bar/lounge. Free WiFi in public areas, free self parking and free train station pick-up are also provided. Additionally, a poolside bar, a 24-hour front desk and multilingual staff are on-site. All 58 rooms provide in-room free WiFi, balconies and TVs. Guests will also find fridges, minibars and separate baths and showers.
Le Grand Karuizawa Hotel&Resort offers 58 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies. Guests can surf the web using complimentary wireless Internet access. Guests can make use of the in-room fridges and minibars. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, toilets with an electronic bidet and complimentary toiletries. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a fitness centre.
Public bath/onsen services include an indoor mineral hot spring (onsen). This service features separate men's and women's areas.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Check-in

Contactless social distancing
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Free return train station shuttle

Food and drink

  • 2 restaurants
  • 1 poolside bar and 1 bar

Things to do

  • Fitness centre

Family friendly

  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Multilingual staff
  • Wedding services

Languages spoken

  • English
  • Japanese

Business services

  • Meeting rooms - 3

Outdoors

  • Garden

Spa

  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Smoke-free property

Restaurants on site

  • Grill mille

Room amenities

Bedroom

  • Air conditioning
  • Heating

Bathroom

  • Dressing gowns
  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower

Entertainment

  • TV

Food and drink

  • Free bottled water
  • Minibar
  • Fridge

Outdoor space

  • Balcony

More

  • Safe

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Hotel
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Policies

Check-in

Check-in from 3:00 AM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Dinner is available by reservation only and can be requested up to 24 hours in advance of check-in.
Meals are not included in the Breakfast or Half Board room rate for children ages 5 and younger included in the reservation. Fees are collected at the property.
Guests with dietary restrictions or food allergies should contact this property in advance.

Renovations and closures

The property will be renovating from 22 February 2022 to 26 April 2022 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Selected guestrooms
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Le Karuizawa Hotel&resort
LE GRAND KARUIZAWA HOTEL&RESORT Hotel
LE GRAND KARUIZAWA HOTEL&RESORT Karuizawa
LE GRAND KARUIZAWA HOTEL&RESORT Hotel Karuizawa

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 48 out of 87 reviews
5 - Excellent 55%
Rating 4 - Good. 26 out of 87 reviews
4 - Good 30%
Rating 3 - Okay. 8 out of 87 reviews
3 - Okay 9%
Rating 2 - Poor. 4 out of 87 reviews
2 - Poor 5%
Rating 1 - Terrible. 1 out of 87 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.3/5

Staff & service

4.4/5

Amenities

4.6/5

Property conditions & facilities

4.8/5

Eco-friendliness
Write a review

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel 😊
Stayed 1 night in Jan 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

4/5 Good

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
When I had a breakfast at French Restaurant, there was dust on a table of a bay window.
Stayed 1 night in Aug 2019

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very beautiful view from top of hotel and very nce good hotel
Stayed 1 night in Dec 2018