The apartment was beautiful, well equipped, and the location couldn’t have been any better. We had booked for four nights. As soon as we entered the apartment, we were noticed a strong awful smell. We opened windows to air it out but it wasn’t much help. The apartment was on the first floor so we couldn’t sleep with open windows. We contacted the property manager right away, said they would come the next day. After seeing a few animal hairs around the apartment, we determined it was most likely animal urine we were smelling. I texted management the next morning and requested a return call but I did not receive a response until mid day, after we decided to checked out. I was told we would not get a refund because we did not give them the opportunity to resolve the issue. We stayed 18 hours breathing that air. Our hair and all our clothes smelled like animal urine and my asthma was off the charts. This Issue should have been resolved before our arrival. This place is a biohazard.